Thailand

In conversation, uptake happens when a speaker builds on the contribution of their interlocutor by, for example, acknowledging, repeating or reformulating what they have said. In education, teachers’ uptake of student contributions has been linked to higher student achievement. Yet measuring and improving teachers&#39; uptake at scale is challenging, as existing methods require expensive annotation by experts. We propose a framework for computationally measuring uptake, by (1) releasing a dataset of student-teacher exchanges extracted from US math classroom transcripts annotated for uptake by experts; (2) formalizing uptake as pointwise Jensen-Shannon Divergence (pJSD), estimated via next utterance classification; (3) conducting a linguistically-motivated comparison of different unsupervised measures and (4) correlating these measures with educational outcomes. We find that although repetition captures a significant part of uptake, pJSD outperforms repetition-based baselines, as it is capable of identifying a wider range of uptake phenomena like question answering and reformulation. We apply our uptake measure to three different educational datasets with outcome indicators. Unlike baseline measures, pJSD correlates significantly with instruction quality in all three, providing evidence for its generalizability and for its potential to serve as an automated professional development tool for teachers.

IJCNLP-AACL 2021

Measuring Conversational Uptake: A Case Study on Student-Teacher Interactions

uptake

conversation

education

unsupervised

dialogue

**Welcome to ACL-IJCNLP 2021!**

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The great event is jointly organized by the Association for Computational Linguistics (ACL) and Asian Federation of Natural Language Processing (AFNLP).

In conversation, uptake happens when a speaker builds on the contribution of their interlocutor by, for example, acknowledging, repeating or reformulating what they have said. In education, teachers’ uptake of student contributions has been linked to higher student achievement. Yet measuring and improving teachers' uptake at scale is challenging, as existing methods require expensive annotation by experts. We propose a framework for computationally measuring uptake, by (1) releasing a dataset of student-teacher exchanges extracted from US math classroom transcripts annotated for uptake by experts; (2) formalizing uptake as pointwise Jensen-Shannon Divergence (pJSD), estimated via next utterance classification; (3) conducting a linguistically-motivated comparison of different unsupervised measures and (4) correlating these measures with educational outcomes. We find that although repetition captures a significant part of uptake, pJSD outperforms repetition-based baselines, as it is capable of identifying a wider range of uptake phenomena like question answering and reformulation. We apply our uptake measure to three different educational datasets with outcome indicators. Unlike baseline measures, pJSD correlates significantly with instruction quality in all three, providing evidence for its generalizability and for its potential to serve as an automated professional development tool for teachers.

technical paper

Learning contextual text embeddings that represent causal graphs has been useful in improving the performance of downstream tasks like causal treatment effect estimation. However, existing causal embeddings which are trained to predict direct causal links, fail to capture other indirect causal links of the graph, thus leading to spurious correlations in downstream tasks. In this paper, we define the faithfulness property of contextual embeddings to capture geometric distance-based properties of directed acyclic causal graphs. By incorporating these faithfulness properties, we learn text embeddings that are 31.3\% more faithful to human validated causal graphs with about 800K and 200K causal links and achieve 21.1\% better Precision-Recall AUC in a link prediction fine-tuning task. Further, in a crowdsourced causal question-answering task on Yahoo! Answers with questions of the form ``What causes X?'', our faithful embeddings achieved a precision of the first ranked answer (P@1) of 41.07\%, outperforming the existing baseline by 10.2\%.

Learning Faithful Representations of Causal Graphs

Transformer-based language models benefit from conditioning on contexts of hundreds to thousands of previous tokens. What aspects of these contexts contribute to accurate model prediction? We describe a series of experiments that measure usable information by selectively ablating lexical and structural information in transformer language models trained on English Wikipedia. In both mid- and long-range contexts, we find that several extremely destructive context manipulations---including shuffling word order within sentences and deleting all words other than nouns---remove less than 15% of the usable information. Our results suggest that long contexts, but not their detailed syntactic and propositional content, are important for the low perplexity of current transformer language models.

What Context Features Can Transformer Language Models Use?

In this paper, we introduce Integrated Directional Gradients (IDG), a method for attributing importance scores to groups of features, indicating their relevance to the output of a neural network model for a given input. The success of Deep Neural Networks has been attributed to their ability to capture higher level feature interactions. Hence, in the last few years capturing the importance of these feature interactions has received increased prominence in ML interpretability literature. In this paper, we formally define the feature group attribution problem and outline a set of axioms that any intuitive feature group attribution method should satisfy. Earlier, cooperative game theory inspired axiomatic methods only borrowed axioms from solution concepts (such as Shapley value) for individual feature attributions and introduced their own extensions to model interactions. In contrast, our formulation is inspired by axioms satisfied by characteristic functions as well as solution concepts in cooperative game theory literature. We believe that characteristic functions are much better suited to model importance of groups compared to just solution concepts. We demonstrate that our proposed method, IDG, satisfies all the axioms. Using IDG we analyze two state-of-the-art text classifiers on three benchmark datasets for sentiment analysis. Our experiments show that IDG is able to effectively capture semantic interactions in linguistic models via negations and conjunctions.

Integrated Directional Gradients: Feature Interaction Attribution for Neural NLP Models

Sparse attention has been claimed to increase model interpretability under the assumption that it highlights influential inputs. Yet the attention distribution is typically over representations internal to the model rather than the inputs themselves, suggesting this assumption may not have merit. We build on the recent work exploring the interpretability of attention; we design a set of experiments to help us understand how sparsity affects our ability to use attention as an explainability tool. On three text classification tasks, we verify that only a weak relationship between inputs and co-indexed intermediate representations exists—under sparse attention and otherwise. Further, we do not find any plausible mappings from sparse attention distributions to a sparse set of influential inputs through other avenues. Rather, we observe in this setting that inducing sparsity may make it less plausible that attention can be used as a tool for understanding model behavior.

Is Sparse Attention more Interpretable?

Mechanisms for encoding positional information are central for transformer-based language models. In this paper, we analyze the position embeddings of existing language models, finding strong evidence of translation invariance, both for the embeddings themselves and for their effect on self-attention. The degree of translation invariance increases during training and correlates positively with model performance. Our findings lead us to propose translation-invariant self-attention (TISA), which accounts for the relative position between tokens in an interpretable fashion without needing conventional position embeddings. Our proposal has several theoretical advantages over existing position-representation approaches. Proof-of-concept experiments show that it improves on regular ALBERT on GLUE tasks, while only adding orders of magnitude less positional parameters.

The Case for Translation-Invariant Self-Attention in Transformer-Based Language Models

Recent studies report that many machine reading comprehension (MRC) models can perform closely to or even better than humans on benchmark datasets. However, existing works indicate that many MRC models may learn shortcuts to outwit these benchmarks, but the performance is unsatisfactory in real-world applications. In this work, we attempt to explore, instead of the expected comprehension skills, why these models learn the shortcuts. Based on the observation that a large portion of questions in current datasets have shortcut solutions, we argue that larger proportion of shortcut questions in training data make models rely on shortcut tricks excessively. To investigate this hypothesis, we carefully design two synthetic datasets with annotations that indicate whether a question can be answered using shortcut solutions. We further propose two new methods to quantitatively analyze the learning difficulty regarding shortcut and challenging questions, and revealing the inherent learning mechanism behind the different performance between the two kinds of questions. A thorough empirical analysis shows that MRC models tend to learn shortcut questions earlier than challenging questions, and the high proportions of shortcut questions in training sets hinder models from exploring the sophisticated reasoning skills in the later stage of training.

Why Machine Reading Comprehension Models Learn Shortcuts?

While word segmentation is a solved problem in many languages, it is still a challenge in continuous-script or low-resource languages.
Like other NLP tasks, word segmentation is domain-dependent, which can be a challenge in low-resource languages like Thai and Urdu since there can be domains with insufficient data.
This investigation proposes a new solution to adapt an existing domain-generic model to a target domain, as well as a data augmentation technique to combat the low-resource problems.
In addition to domain adaptation, we also propose a framework to handle out-of-domain inputs using an ensemble of domain-specific models called Multi-Domain Ensemble (MDE).
To assess the effectiveness of the proposed solutions, we conducted extensive experiments on domain adaptation and out-of-domain scenarios.
Moreover, we also proposed a multiple task dataset for Thai text processing, including word segmentation.
For domain adaptation, we compared our solution to the state-of-the-art Thai word segmentation (TWS) method and obtained improvements from 93.47% to 98.48% at the character level and 84.03% to 96.75% at the word level.
For out-of-domain scenarios, our MDE method significantly outperformed the state-of-the-art TWS and multi-criteria methods.
Furthermore, to demonstrate our method's generalizability, we also applied our MDE framework to other languages, namely Chinese, Japanese, and Urdu, and obtained improvements similar to Thai's.

Handling Cross- and Out-of-Domain Samples in Thai Word Segmentation

Sensor names as alphanumeric strings typically encode their key contextual information such as their function or physical location. We focus here on sensors used in smart building applications. In these applications, sensor names are curated in a building vendor-specific manner using different structures and esoteric vocabularies. Tremendous manual effort is needed to annotate sensor nodes for each building or even to just segment these sensor names into meaningful chunks for intelligent operation of buildings. We propose here a fully automated self-supervised framework, Sensei, that can learn to segment sensor names without any human annotation. We employ a neural language model to capture the underlying structure in sensor names and then induce self-supervision based on information from the language model to build the segmentation model. Extensive experiments on five real-world buildings comprising thousands of sensors demonstrate the superiority of Sensei over baseline methods.

{S}ensei: {S}elf-Supervised Sensor Name Segmentation

A good open-domain chatbot should avoid presenting contradictory responses about facts or opinions in a conversational session, known as its consistency capacity. However, evaluating the consistency capacity of a chatbot is still challenging. Employing human judges to interact with chatbots on purpose to check their capacities is costly and low-efficient, and difficult to get rid of subjective bias. In this paper, we propose the \textbf{A}ddressing \textbf{I}nquiries about \textbf{H}istory (\textbf{AIH}), an efficient and practical framework for the consistency evaluation. At the conversation stage, \textbf{AIH} attempts to address appropriate inquiries about the dialogue history to induce the chatbot to redeclare the historical facts or opinions. We carry out the conversation between chatbots, which is more efficient than the human-bot interaction and can also alleviate the subjective bias. In this way, we manage to rapidly obtain a dialog session that contains responses with high contradiction possibilities. At the contradiction recognition stage, we can either employ human judges or a natural language inference (NLI) model to recognize whether the answers to the inquiries are contradictory with history. Finally, we are able to rank chatbots according to the contradiction statistics. Experiments on open-domain chatbots show that our approach can efficiently and reliably assess the consistency capacity of chatbots and achieve a high ranking correlation with the human evaluation. We release the framework and hope to help improve the consistency capacity of chatbots.\footnote{\url{https://github.com/ictnlp/AIH}}

Addressing Inquiries about History: An Efficient and Practical Framework for Evaluating Open-domain Chatbot Consistency

We study the possibilities of building a non-autoregressive speech-to-text translation model using connectionist temporal classification (CTC), and use CTC-based automatic speech recognition as an auxiliary task to improve the performance. CTC's success on translation is counter-intuitive due to its monotonicity assumption, so we analyze its reordering capability. Kendall's tau distance is introduced as the quantitative metric, and gradient-based visualization provides an intuitive way to take a closer look into the model. Our analysis shows that transformer encoders have the ability to change the word order and points out the future research direction that worth being explored more on non-autoregressive speech translation.

Measuring Conversational Uptake: A Case Study on Student-Teacher Interactions

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