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There are two approaches for pairwise sentence scoring: Cross-encoders, which perform full-attention over the input pair, and Bi-encoders, which map each input independently to a dense vector space. While cross-encoders often achieve higher performance, they are too slow for many practical use cases. Bi-encoders, on the other hand, require substantial training data and fine-tuning over the target task to achieve competitive performance. We present a simple yet efficient data augmentation strategy called Augmented SBERT, where we use the cross-encoder to label a larger set of input pairs to augment the training data for the bi-encoder. We show that, in this process, selecting the sentence pairs is non-trivial and crucial for the success of the method. We evaluate our approach on multiple tasks (in-domain) as well as on a domain adaptation task. Augmented SBERT achieves an improvement of up to 6 points for in-domain and of up to 37 points for domain adaptation tasks compared to the original bi-encoder performance.

NAACL 2021

Augmented SBERT: Data Augmentation Method for Improving Bi-Encoders for Pairwise Sentence Scoring Tasks

2021 Annual Conference of the North American Chapter of the Association for Computational Linguistics.

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technical paper

Translating text into a language unknown to the text's author, dubbed outbound translation, is a modern need for which the user experience has significant room for improvement, beyond the basic machine translation facility. We demonstrate this by showing three ways in which user confidence in the outbound translation, as well as its overall final quality, can be affected: backward translation, quality estimation (with alignment) and source paraphrasing. In this paper, we describe an experiment on outbound translation from English to Czech and Estonian. We examine the effects of each proposed feedback module and further focus on how the quality of machine translation systems influence these findings and the user perception of success. We show that backward translation feedback has a mixed effect on the whole process: it increases user confidence in the produced translation, but not the objective quality.

Backtranslation Improves Users Confidence in MT, Not Quality

Many NLP models operate over sequences of subword tokens produced by hand-crafted tokenization rules and heuristic subword induction algorithms. A simple universal alternative is to represent every computerized text as a sequence of bytes via UTF-8, obviating the need for an embedding layer since there are fewer token types (256) than dimensions. Surprisingly, replacing the ubiquitous embedding layer with one-hot representations of each byte does not hurt performance; experiments on byte-to-byte machine translation from English to 10 different languages show a consistent improvement in BLEU, rivaling character-level and even standard subword-level models. A deeper investigation reveals that the combination of embeddingless models with decoder-input dropout amounts to token dropout, which benefits byte-to-byte models in particular.

Neural Machine Translation without Embeddings

Interpretability or explainability is an emerging research field in NLP. From a user-centric point of view, the goal is to build models that provide proper justification for their decisions, similar to those of humans, by requiring the models to satisfy additional constraints. To this end, we introduce a new application on legal text where, contrary to mainstream literature targeting word-level rationales, we conceive rationales as selected paragraphs in multi-paragraph structured court cases. We also release a new dataset comprising European Court of Human Rights cases, including annotations for paragraph-level rationales. We use this dataset to study the effect of already proposed rationale constraints, i.e., sparsity, continuity, and comprehensiveness, formulated as regularizers. Our findings indicate that some of these constraints are not beneficial in paragraph-level rationale extraction, while others need re-formulation to better handle the multi-label nature of the task we consider. We also introduce a new constraint, singularity, which further improves the quality of rationales, even compared with noisy rationale supervision. Experimental results indicate that the newly introduced task is very challenging and there is a large scope for further research.

Paragraph-level Rationale Extraction through Regularization: A case study on European Court of Human Rights Cases

In online domain-specific customer service applications, many companies struggle to deploy advanced NLP models successfully, due to the limited availability of and noise in their datasets. While prior research demonstrated the potential of migrating large open-domain pretrained models for domain-specific tasks, the appropriate (pre)training strategies have not yet been rigorously evaluated in such social media customer service settings, especially under multilingual conditions. We address this gap by collecting a multilingual social media corpus containing customer service conversations (865k tweets), comparing various pipelines of pretraining and finetuning approaches, applying them on 5 different end tasks. We show that pretraining a generic multilingual transformer model on our in-domain dataset, before finetuning on specific end tasks, consistently boosts performance, especially in non-English settings.

A Million Tweets Are Worth a Few Points: Tuning Transformers for Customer Support Tasks

Siamese Neural Networks have been widely used to perform similarity classification in multi-class settings. Their architecture can be used to group the clinical trials belonging to the same drug-development pathway along the several clinical trial phases. Here we present an approach for the unmet need of drug-development pathway reconstruction, based on an Enhanced hybrid Siamese-Deep Neural Network (EnSidNet). The proposed model demonstrates significant improvement above baselines in a 1-shot evaluation setting and in a classical similarity setting. EnSidNet can be an essential tool in a semi-supervised learning environment: by selecting clinical trials highly likely to belong to the same drug-development pathway it is possible to speed up the labelling process of human experts, allowing the check of a consistent volume of data, further used in the model’s training dataset.

EnSidNet: Enhanced Hybrid Siamese-Deep Network for grouping clinical trials into drug-development pathways

We present a fast and scalable architecture called Explicit Modular Decomposition (EMD), in which we incorporate both classification-based and extraction-based methods and design four modules (for clas- sification and sequence labelling) to jointly extract dialogue states. Experimental results based on the MultiWoz 2.0 dataset validates the superiority of our proposed model in terms of both complexity and scalability when compared to the state-of-the-art methods, especially in the scenario of multi-domain dialogues entangled with many turns of utterances.

Fast and Scalable Dialogue State Tracking with Explicit Modular Decomposition

Predicting the answer to a product-related question is an emerging field of research that recently attracted a lot of attention. Answering subjective and opinion-based questions is most challenging due to the dependency on customer-generated content. Previous works mostly focused on review-aware answer prediction; however, these approaches fail for new or unpopular products, having no (or only a few) reviews at hand.

Answering Product-Questions by Utilizing Questions from Other Contextually Similar Products

There is an emerging interest in the application of natural language processing models to source code processing tasks. One of the major problems in applying deep learning to software engineering is that source code often contains a lot of rare identifiers, resulting in huge vocabularies. We propose a simple, yet effective method, based on identifier anonymization, to handle out-of-vocabulary (OOV) identifiers. Our method can be treated as a preprocessing step and, therefore, allows for easy implementation. We show that the proposed OOV anonymization method significantly improves the performance of the Transformer in two code processing tasks: code completion and bug fixing.

A Simple Approach for Handling Out-of-Vocabulary Identifiers in Deep Learning for Source Code

Leveraging deep learning models for Anomaly Detection (AD) has seen widespread use in recent years due to superior performances over traditional methods. Recent deep methods for anomalies in images learn better features of normality in an end-to-end self-supervised setting. These methods train a model to discriminate between different transformations applied to visual data and then use the output to compute an anomaly score. We use this approach for AD in text, by introducing a novel pretext task on text sequences. We learn our DATE model end-to-end, enforcing two independent and complementary self-supervision signals, one at the token-level and one at the sequence-level. Under this new task formulation, we show strong quantitative and qualitative results on the 20Newsgroups and AG News datasets. In the semi-supervised setting, we outperform state-of-the-art results by +13.5% and +6.9%, respectively (AUROC). In the unsupervised configuration, DATE surpasses all other methods even when 10% of its training data is contaminated with outliers (compared with 0% for the others).

DATE: Detecting Anomalies in Text via Self-Supervision of Transformers

We release FoolMeTwice (FM2 for short), a large dataset of challenging entailment pairs collected through a fun multi-player game. Gamification encourages adversarial examples, drastically lowering the number of examples that can be solved using "shortcuts" compared to other popular entailment datasets. Players are presented with two tasks. The first task asks the player to write a plausible claim based on the evidence from a Wikipedia page. The second one shows two plausible claims written by other players, one of which is false, and the goal is to identify it before the time runs out. Players "pay" to see clues retrieved from the evidence pool: the more evidence the player needs, the harder the claim. Game-play between motivated players leads to diverse strategies for crafting claims, such as temporal inference and diverting to unrelated evidence, and results in higher quality data for the entailment and evidence retrieval tasks. We open source the dataset and the game code.

Augmented SBERT: Data Augmentation Method for Improving Bi-Encoders for Pairwise Sentence Scoring Tasks

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