United States

Social robots are finding their way into our society and must adapt to the social norms of everyday life. It is often unavoidable for robotic assistants to interrupt humans in their activities. These interruptions must therefore be designed in such a way that they have as little negative impact as possible on the ongoing activity and the perception of the robot. In this study, we investigate whether interruptions regarding health-promoting behavior delivered by a social robot in an office situation should be phrased politely rather than directly. A system was implemented to trigger either politely or directly phrased interruptions in a laboratory user study with participants executing an office task. We examined the perception of the robot, the task, and the interruption, as well as whether the health-promoting behavior was performed by the users. The results show that there were no significant differences in the perception of the robot and the interruptions, while the temporal demand of the task was perceived to be higher in the polite condition. In addition, the intention to follow the polite prompts was significantly higher, but there was no difference in the actual compliance with the prompts in the study itself.

IEEE RO-MAN 2024

Excuse Me, May I Disturb You? the Influence of Politeness of a Social Robot on the Perception of Interruptions

interruptions

social robot

politeness

**31st IEEE International Conference on Robot & Human Interactive Communication**
 This conference is a leading forum where state-of-the-art innovative results, the latest developments as well as future perspectives relating to robot and human interactive communication are presented and discussed.
 
 The conference covers a wide range of topics related to Robot and Human Interactive Communication, involving theories, methodologies, technologies, empirical and experimental studies. Papers related to the study of robotic technology, psychology, cognitive science, artificial intelligence, human factors, ethics and policies, interaction-based robot design and other topics related to human-robot interaction are welcome.
 
 **CONFERENCE THEME:**
 Social, asocial, and antisocial robots
 
 Robots are starting to populate our lives: at work, in our homes, hotels, shops. However, not everybody is comfortable with robots finding a place in society. For example, people may be afraid that robots will replace humans in their jobs. This belief is exacerbated by the media that, on one side, raise expectations of robots’ capabilities, while amplifying fears and worries on the other side.
 
 In the next years, due to the increasing request for interaction with people in social environments, academic research and market analyses predict that robots will become more and more “social”. But, at the same time, robots may incur the risk of being perceived as “asocial” as their pervasiveness in everyday environments may become an obstacle to social interaction between humans. Or they may even be rejected as “antisocial” if researchers do not take care to develop robots that behave according to the customs and habits of the communities where they are expected to operate.
 
 To prevent this from happening, robotic researchers can no longer take the luxury of being mere technicians. They must be capable of addressing all the challenges raised by future robot-populated communities in a multidisciplinary way. They need to share their knowledge with the public to make people aware of what robots really are, what expectations we can have from them, the risks we may incur, and the possible mitigation plans.
 
 While being open to any kind of contribution related to Human-Robot Interactive Communication, the RO-MAN 2022 conference will emphasize these aspects of robotic research. How can we create robots capable of being welcomed as our assistants and companions in society while, at the same time, not being perceived as “asocial” or “antisocial?” How can we create robots perceived as facilitators of the natural development of human beings and communities, rather than obstacles?
 
 Contributions from different disciplines, not exclusively related to technological development, will be welcomed as crucial to pave the way to global acceptance of future robots with an informed attitude.
 
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IEEE RO-MAN 2022

31st IEEE International Conference on Robot & Human Interactive Communication
This conference is a leading forum where state-of-the-art innovative results, the latest developments as well as future perspectives relating to robot and human interactive communication are presented and discussed.

technical paper

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Dear Colleagues and Friends,

The 33rd IEEE International Conference on Robot and Human Interactive Communication, IEEE RO-MAN 2024, was held at Pasadena Convention Center in Pasadena, USA.

The theme of the IEEE RO-MAN 2024 was **“Embracing Human-Centered HRI”**.

With the continuous technological effort of understanding human needs, creating human-desired robotic systems, and developing real human user experiences, we are marching together towards building a promising and excellent human quality of life, all for our wellness and our next generation.

The conference provided a forum for researchers and practitioners to discuss a variety of topics related to the broad theme of Robot and Human Interactive Communication involving theories, methodologies, technologies, empirical and experimental studies, and generated more insights for the future of Robot and Human Interactive Communication!

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The 33rd IEEE International Conference on Robot and Human Interactive Communication was held in Pasadena, California, USA. The theme of the IEEE RO-MAN 2024 was “Embracing Human-Centered HRI”.

This paper presents the design of a novel social robot, namely Patbot, to engage people in playful interactions to help reduce their anxiety in waiting environments. We introduce the rationale and design decisions made during the development of the robot. We evaluated the robot's usability through an experiment within a simulated waiting environment, followed by interviews with the participants. The study indicated a positive effect of interacting with Patbot regarding STAI-6 anxiety measures. Other quantitative and qualitative measures, including Godspeed questionnaires, observation, and post-interviews, revealed positive impressions made by Patbot regarding its likability and animacy and that it could engage individuals in intuitive and playful activities. Our findings suggest the promise of designing social robots for entertainment and relaxation to enhance people's emotional experiences in waiting environments.

Patbot: Designing a Social Robot to Reduce Anxiety in Waiting Environments

We explore the potential of mobile motion as an expression modality for home social robots with a low expressivity. To gauge the potential of mobile motion, we examine its relative efficacy in terms of emotion perception accuracy, emotion intensity, and impression (anthropomorphism and animacy) compared to screen-based facial expressions. Additionally, we explore how users perceive the emotional intensity of expressions based on different degrees of expression by manipulating emotional features such as motion size and speed. Motion expressions are less accurate than facial expressions, but perform on par with facial expressions in other metrics. Its dynamic and expressive features elicit powerful emotional conveyance, in contrast to the low emotional impact associated with the monotonous nature of screen-based facial expressions. Further research is needed on ME for specific emotions, but in general, the higher the degree of expression, the more intense the emotion conveyed. We show that the degree of expression, i.e., the combination of emotional features and their modulation, can be utilized to express the emotional intensity, situational dependence, and personality of robots. In conclusion, we argue that mobile motion is a promising method to compensate for the weaknesses of screen-based facial expression, which is the dominant expression modality for low expressivity robots.

Exploring the Potential of Wheel-Based Mobile Motion As an Emotional Expression Modality

Integrating intelligent systems, such as robots, into dynamic group settings poses challenges due to the mutual influence of human behaviors and internal states. A robust representation of social interaction dynamics is essential for effective human-robot collaboration. Existing approaches often narrow their focus to facial expressions or speech, overlooking the broader context. We propose employing an adapted Temporal Graph Networks to comprehensively represent social interaction dynamics while enabling its practical implementation. Our method incorporates temporal multi-modal behavioral data including gaze interaction, voice activity and environmental context. This representation of social interaction dynamics is trained as a link prediction problem using annotated gaze interaction data. The F1-score outperformed the baseline model by 37.0%. This improvement is consistent for a secondary task of next speaker prediction which achieves an improvement of 29.0%. Our contributions are two-fold, including a model to representing social interaction dynamics which can be used for many downstream human-robot interaction tasks like human state inference and next speaker prediction. More importantly, this is achieved using a more concise yet efficient message-passing method, significantly reducing the message size from 768 to 14 while outperforming the baseline model.

Modeling Social Interaction Dynamics Using Temporal Graph Networks

A crucial part of traditional reinforcement learning (RL) is the initial exploration phase, in which trying available actions randomly is a critical element. As random behavior might be detrimental to a social interaction, this work proposes a novel paradigm for learning social robot behavior - the use of shielding to ensure socially appropriate behavior during exploration and learning. We explore how a data-driven approach for shielding could be used to generate listening behavior. In a video-based user study (N=110), we compare shielded exploration to two other exploration methods. We show that the shielded exploration is perceived as more comforting and appropriate than a straightforward random approach. Based on our findings, we discuss the potential for future work using shielded and socially guided approaches for learning idiosyncratic social robot behaviors through RL.

Shielding for Socially Appropriate Robot Listening Behaviors

This paper presents a system for diversity-aware autonomous conversation leveraging the capabilities of large language models (LLMs). The system adapts to diverse populations and individuals, considering factors like background, personality, age, gender, and culture. The conversation flow is guided by the structure of the system's pre-established knowledge base, while LLMs are tasked with various functions, including generating diversity-aware sentences. Achieving diversity-awareness involves providing carefully crafted prompts to the models, incorporating comprehensive information about users, conversation history, contextual details, and specific guidelines. To assess the system's performance, we conducted both controlled and real-world experiments, measuring a wide range of performance indicators.

Enhancing LLM-Based Human-Robot Interaction with Nuances for Diversity Awareness

This paper presents a comprehensive framework to enhance Human-Robot Collaboration (HRC) in real-world scenarios. It introduces a formalism to model articulated tasks, requiring cooperation between two agents, through a smaller set of primitives. Our implementation leverages Hierarchical Task Networks (HTN) planning and a modular multisensory perception pipeline, which includes vision, human activity recognition, and tactile sensing. To showcase the system's scalability, we present an experimental scenario where two humans alternate in collaborating with a Baxter robot to assemble four pieces of furniture with variable components. This integration highlights promising advancements in HRC, suggesting a scalable approach for complex, cooperative tasks across diverse applications.

A Modular Framework for Flexible Planning in Human-Robot Collaboration

Vertical take-off and landing (VTOL) aircraft do not require a prolonged runway, thus allowing them to land almost anywhere. In recent years, their flexibility has made them popular in development, research, and operation. When compared to traditional fixed-wing aircraft and rotorcraft, VTOLs bring unique challenges as they combine many maneuvers from both types of aircraft. Pilot workload is a critical factor for safe and efficient operation of VTOLs. In this work, we conduct a user study to collect multimodal data from 28 pilots while they perform a variety of VTOL flight tasks. We analyze and interpolate behavioral patterns related to their performance and perceived workload. Finally, we build machine learning models to estimate their workload from the collected data. Our results are promising, suggesting that quantitative and accurate VTOL pilot workload monitoring is viable. Such assistive tools would help the research field understand VTOL operations and serve as a stepping stone for the industry to ensure VTOL safe operations and further remote operations.

How Is the Pilot Doing: VTOL Pilot Workload Estimation by Multimodal Machine Learning on Psycho-Physiological Signals

Virtual Reality (VR) environments are used as a way to let humans experiment with algorithms, techniques, and situations in various application areas, including emergency management, serious games, smart manufacturing, and precision agriculture. They are especially relevant when experiments in the real world may be harmful to human operators. As VR environments are the closest possible faithful replicas of real environments, many recent works focus on the employment of such tools as a means to generate synthetic datasets that can be used for training machine and deep learning models, especially in situations where obtaining real datasets can be difficult. In this paper, we introduce a strategy to generate a dataset for pose estimation in the challenging scenario of precision agriculture. Finally, the quality of the generated dataset was evaluated.

Generating and Evaluating Synthetic Data in Virtual Reality Simulation Environments for Pose Estimation

A robots ability to effectively recognize human emotions is critical in human-robot collaboration. However, most of the current collaborative robots were designed to improve productivity. Few of these robots consider human emotions. This situation would cause humans to be unwilling to work with robots for a long time. Motivated by this gap, this research developed a human emotion recognition system for enhancing the interaction abilities of collaborative robots. In this project, both speech and facial information were analyzed for robust human emotion recognition in complex working environments like manufacturing assembly environments. In the experiment, the developed system has been tested through three different human-robot co-assembly scenarios: (1) the robot effectively assists humans in finishing the task, (2) the robot is slow in response, leading to the task failing, (3) the robot frequently picks up wrong tools leading to task failure. Experimental results have demonstrated the effectiveness of the developed system in recognizing human co-workers emotions when the human and the robot were working in the above scenarios. It further shows the developed system has the potential to contribute to the development of an empathic collaborative robot companion in the manufacturing area.

A Speech and Facial Information Based Emotion Recognition System of Collaborative Robot for Empathic Human-Robot Collaboration

Human joints are unique in the sense that their stiffness is not fixed and rather adjustable which aids in interacting with the physical world. A robot with servo-adjustable stiffness is intrinsically safe and capable of imitating human-like interactions. Apart from safety, soft joints are efficient in executing cyclic tasks which opens the door to have an agile behaviour. In this paper we extend our prior work on variable stiff joints and use two of them to design a two-link planar robot. Here we modify the dynamic model for this manipulator to include the variable stiffness term in addition to the joint torques as inputs, followed by joint torque calibration method, and then a simplified manipulator control template. This paper serves as an introduction to our ongoing work on vSEA and a foray into true manipulator space application.

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Patbot: Designing a Social Robot to Reduce Anxiety in Waiting Environments

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