Mexico

Task-oriented dialogue (TOD) systems help users execute well-defined tasks across a variety of domains (e.g., \textit{flight booking} or \textit{food ordering}), with their Natural Language Understanding (NLU) components being dedicated to the analysis of user utterances, predicting users’ intents (\textit{Intent Detection}, ID) and extracting values for informational slots (\textit{Value Extraction}, VE). In most domains, labelled NLU data is scarce, making sample-efficient learning – enabled with effective transfer paradigms – paramount. In this work, we introduce SQATIN, a new framework for dialog NLU based on (i) instruction tuning and (ii) question-answering-based formulation of ID and VE tasks. According to the evaluation on established NLU benchmarks, SQATIN sets the new state of the art in dialogue NLU, substantially surpassing the performance of current models based on standard fine-tuning objectives in both in-domain training and cross-domain transfer, and it also surpasses off-the-shelf large language models for the same task, both in terms of performance and inference efficiency. Furthermore, SQATIN yields particularly large performance gains in cross-domain transfer, owing to the fact that our QA-based instruction tuning leverages similarities between natural language descriptions of classes (i.e., slots and intents) across domains.

NAACL 2024

SQATIN: Supervised Instruction Tuning Meets Question Answering for Improved Dialogue NLU

cross-domain transfer

dialogue systems

low-resource

## Welcome to NAACL 2022!
The Annual Meeting of the North American Chapter of the Association for Computational Linguistics (NAACL) is taking place July 10-15, 2022 as a hybrid event, in Seattle, WA and online. We are happy to welcome all of you to conference! 
 
The main conference program features oral presentations, in-person and virtual posters and demo sessions, a plenary session for our best paper presentations and awards, keynote presentations, a plenary panel on the place of linguistics and symbolic structures in NLP, and an Industrial Track panel on Careers in NLP.
 
Posters (including Findings of NAACL 2022) and demos are grouped by areas for both the in-person and the virtual sessions. For the virtual component, the talks will be on Zoom and the posters and the demos will be in GatherTown. The Student Research Workshop and will have an oral session and a poster session.
 
The program also features 6 Tutorials and 26 Workshops.
 
 We wish you a wonderful conference!
 
[The NAACL 2022 Organizing Committee](https://2022.naacl.org/committees/organization/)

NAACL 2022

2022 Annual Conference of the North American Chapter of the Association for Computational Linguistics

poster

## Welcome to 2024 Annual Conference of the North American Chapter of the Association for Computational Linguistics!
This year, the conference is in Mexico City. NAACL was actually already planned for Mexico City in 2021, but due to the pandemic the entire conference was moved online. This year, finally, we get to go! So it is my sincere pleasure to welcome you to Mexico City, whether in person or virtually. Having the conference in Mexico City is a good opportunity to emphasize that NAACL is our flagship conference for ACL members not only in North America but also in Central and South America, even though NAACL has been bearing “North” in its name. At this year’s conference, we have a theme to match, with a theme track on the Languages of Latin America to showcase the linguistic diversity of the region.
 
The opportunity to present at NAACL should not depend on a researcher’s travel budget, or their family status. This is why it is so important to make virtual participation at NAACL as good an experience as possible – but we want to also provide a good experience for in-person participants. As a community, we are still working out the best way to do that. This year at NAACL, we are trying out a big virtual poster session ahead of the conference, with the hope that this will make make for a lively and interactive experience. At the same time, we are reducing virtual oral presentations, which seem to be particularly tricky to make to work well. A big thanks to the NAACL program chairs and to Luciana Benotti for all their ideas and work to improve the virtual experience. And participants, virtual as well as in-person: Please let us know what worked for you and what didn’t, so we can continue to improve hybrid conferences. 
 
I have been lucky to work with many amazing people. Without their insight, dedication and patience, and without the many hours of work they put in, NAACL would not have been possible. A huge thank you to the program chairs Helena Gomez, Kevin Duh, and Steve Bethard – you are the best! 
 
Finally, I would like to thank all authors, invited speakers and panelists, area chairs and reviewers, the volunteers organizing and chairing sessions, and all attendees, in-person and virtual. Thank you for helping us make NAACL 2024 come to life. 
 
Welcome and hope you all enjoy the conference! 
Katrin Erk 
The University of Texas at Austin 
NAACL-2024 General Chair 
*You can read the full Welcome message in the [Conference Handbook (downloadable)](https://drive.google.com/file/d/1H1NvW0VASQjkSCYgw3mr-3l4yYDSxz6B/view?usp=sharing)*

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Please register!

2024 Annual Conference of the North American Chapter of the Association for Computational Linguistics

As the number of language models has increased, various benchmarks have been suggested to assess the proficiency of the models in natural language understanding. However, there is a lack of such a benchmark in Vietnamese due to the difficulty in accessing natural language processing datasets or the scarcity of task-specific datasets. **ViGLUE**, the proposed dataset collection, is a **Vi**etnamese **G**eneral **L**anguage **U**nderstanding **E**valuation benchmark developed using three methods: translating an existing benchmark, generating new corpora, and collecting available datasets. ViGLUE contains twelve tasks and encompasses over ten areas and subjects, enabling it to evaluate models comprehensively over a broad spectrum of aspects. Baseline models utilizing multilingual language models are also provided for all tasks in the proposed benchmarks. In addition, the study of the available Vietnamese large language models is conducted to explore the language models' ability in the few-shot learning framework, leading to the exploration of the relationship between specific tasks and the number of shots.

ViGLUE: A Vietnamese General Language Understanding Benchmark and Analysis of Vietnamese Language Models

Language models (LMs) as conversational assistants recently became popular tools that help people accomplish a variety of tasks. These typically result from adapting LMs pretrained on general domain text sequences through further instruction-tuning and possibly preference optimisation methods. The evaluation of such LMs would ideally be performed using human judgement, however, this is not scalable. On the other hand, automatic evaluation featuring auxiliary LMs as judges and/or knowledge-based tasks is scalable but struggles with assessing conversational ability and adherence to instructions. To help accelerate the development of LMs as conversational assistants, we propose a novel automatic evaluation task: HumanRankEval (HRE). It consists of a large-scale, diverse and high-quality set of questions, each with several answers authored and scored by humans. To perform evaluation, HRE ranks these answers based on their log-likelihood under the LM's distribution, and subsequently calculates their correlation with the corresponding human rankings. We support HRE's efficacy by investigating how efficiently it separates pretrained and instruction-tuned LMs of various sizes. We show that HRE correlates well with human judgements and is particularly responsive to model changes following instruction-tuning.

HumanRankEval: Automatic Evaluation of LMs as Conversational Assistants

Opinion summarization aims to generate concise summaries that present popular opinions of a large group of reviews. However, these summaries can be too generic and lack supporting details. To address these issues, we propose a new paradigm for summarizing reviews, rationale-based opinion summarization. Rationale-based opinion summaries output the representative opinions as well as one or more corresponding rationales. To extract good rationales, we define four desirable properties: relatedness, specificity, popularity, and diversity and present a Gibbs-sampling-based method to extract rationales. Overall, we propose RATION, an unsupervised extractive system that has two components: an Opinion Extractor (to extract representative opinions) and Rationales Extractor (to extract corresponding rationales). We conduct automatic and human evaluations to show that rationales extracted by RATION have the proposed properties and its summaries are more useful than conventional summaries. The implementation of our work is available at https://github.com/leehaoyuan/RATION.

Rationale-based Opinion Summarization

In-context learning (ICL) performs tasks by prompting a large language model (LLM) using an instruction and a small set of annotated examples called demonstrations. Recent work has shown that precise details of the inputs used in the ICL prompt significantly impact performance, which has incentivized instruction selection algorithms. The effect of instruction-choice however is severely underexplored, with existing analyses restricted to shallow subsets of models and tasks, limiting the generalizability of their insights. We develop InstructEval, an ICL evaluation suite to conduct a thorough assessment of these techniques. The suite includes 13 open-sourced LLMs of varying scales from four model families, and covers nine tasks across three categories. Using the suite, we evaluate the relative performance of seven popular instruction selection methods over five metrics relevant to ICL. Our experiments reveal that using curated manually-written instructions or simple instructions without any task-specific descriptions often elicits superior ICL performance overall than that of automatic instruction-induction methods, pointing to a lack of generalizability among the latter. We release our evaluation suite (at https://github.com/princeton-nlp/InstructEval) for benchmarking instruction selection approaches and enabling more generalizable methods in this space.

InstructEval: Systematic Evaluation of Instruction Selection Methods

ChatGPT has recently emerged as a powerful NLP tool that can carry out a variety of tasks. However, the range of languages ChatGPT can handle remains largely a mystery. To uncover which languages ChatGPT 'knows', we investigate its language identification (LID) abilities. For this purpose, we compile Babel-670, a benchmark comprising $670$ languages representing $23$ language families spoken in five continents. Languages in Babel-670 run the gamut from the very high-resource to the very low-resource. We then study ChatGPT's (both GPT-3.5 and GPT-4) ability to (i) identify language names and language codes (ii) under zero- and few-shot conditions (iii) with and without provision of a label set. When compared to smaller finetuned LID tools, we find that ChatGPT lags behind. For example, it has poor performance on African languages. We conclude that current large language models would benefit from further development before they can sufficiently serve diverse communities.

Fumbling in Babel: An Investigation into ChatGPT’s Language Identification Ability

Addressing the challenge of low-resource information extraction remains an ongoing issue due to the inherent information scarcity within limited training examples. Existing data augmentation methods, considered potential solutions, struggle to strike a balance between weak augmentation (e.g., synonym augmentation) and drastic augmentation (e.g., conditional generation without proper guidance). This paper introduces a novel paradigm that employs targeted augmentation and back validation to produce augmented examples with enhanced diversity, polarity, accuracy, and coherence. Extensive experimental results demonstrate the effectiveness of the proposed paradigm. Furthermore, identified limitations are discussed, shedding light on areas for future improvement.

Targeted Augmentation for Low-Resource Event Extraction

In recent years, there has been a growing interest in utilizing external knowledge to reduce hallucinations in large language models (LLMs) and provide them with updated information. Despite this improvement, a major challenge lies in the lack of explicit citations, which hampers the ability to verify the information generated by these models. This paper focuses on providing models with citation capabilities efficiently. By constructing a dataset of citations, we train two model architectures: an FID-style FLAN-T5 model for efficient answer composition and a 13B \llama model known for its success in instruction following after tuning. Evaluation on fluency, correctness, and citation quality is conducted through human assessment and the newly introduced Automatic LLMs' Citation Evaluation (ALCE) benchmark. Results demonstrate significant improvements in answer quality and efficiency, surpassing the performance of the popular ChatGPT on some of the metrics. The models exhibit exceptional out-of-domain generalization in both human and automatic evaluation. Notably, the FID-style FLAN-T5 model with only 3B parameters performs impressively compared to the 13B \llama model.

Efficient Citer: Tuning Large Language Models for Enhanced Answer Quality and Verification

An important open question in the use of large language models for knowledge-intensive tasks is how to effectively integrate knowledge from three sources: the model's parametric memory, external structured knowledge, and external unstructured knowledge. Most existing prompting methods either rely on one or two of these sources, or require repeatedly invoking large language models to generate similar or identical content. In this work, we overcome these limitations by introducing a novel semi-structured prompting approach that seamlessly integrates the model's parametric memory with unstructured knowledge from text documents and structured knowledge from knowledge graphs. Experimental results on open-domain multi-hop question answering datasets demonstrate that our prompting method significantly surpasses existing techniques, even exceeding those that require fine-tuning.

Semi-Structured Chain-of-Thought: Integrating Multiple Sources of Knowledge for Improved Language Model Reasoning

Recent studies have found that summaries generated by large language models (LLMs) are favored by human annotators over the original reference summaries in commonly used summarization datasets. Therefore, we study an LLM-as-reference learning setting for smaller text summarization models to investigate whether their performance can be substantially improved. To this end, we use LLMs as both oracle summary generators for standard supervised fine-tuning and oracle summary evaluators for efficient contrastive learning that leverages the LLMs' supervision signals. We conduct comprehensive experiments with source news articles and find that (1) summarization models trained under the LLM-as-reference setting achieve significant performance improvement in both LLM and human evaluations; (2) contrastive learning outperforms standard supervised fine-tuning under both low and high resource settings. Our experimental results also enable a meta-analysis of LLMs' summary evaluation capacities under a challenging setting, showing that LLMs are not well-aligned with human evaluators. Particularly, our expert human evaluation reveals remaining nuanced performance gaps between LLMs and our fine-tuned models, which LLMs fail to capture. Thus, we call for further studies into both the potential and challenges of using LLMs in summarization model development.

On Learning to Summarize with Large Language Models as References

While most conversational agents are grounded on either free-text or structured knowledge, many knowledge corpora consist of hybrid sources. This paper presents the first conversational agent that supports the full generality of hybrid data access for large knowledge corpora, through a language we developed called SUQL ($\textbf{S}$tructured and $\textbf{U}$nstructured $\textbf{Q}$uery $\textbf{L}$anguage). Specifically, SUQL extends SQL with free-text primitives (${\small \text{SUMMARY}}$ and ${\small \text{ANSWER}}$), so information retrieval can be composed with structured data accesses arbitrarily in a formal, succinct, precise, and interpretable notation. With SUQL, we propose the first semantic parser, an LLM with in-context learning, that can handle hybrid data sources. Our in-context learning-based approach, when applied to the HybridQA dataset, comes within 8.9% Exact Match and 7.1% F1 of the SOTA, which was trained on 62K data samples. More significantly, unlike previous approaches, our technique is applicable to large databases and free-text corpora. We introduce a dataset consisting of crowdsourced questions and conversations on Yelp, a large, real restaurant knowledge base with structured and unstructured data. We show that our few-shot conversational agent based on SUQL finds an entity satisfying all user requirements 90.3% of the time, compared to 63.4% for a baseline based on linearization.

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