Mexico

The factual knowledge of LLMs is typically evaluated using accuracy, yet this metric does not capture the vulnerability of LLMs to hallucination-inducing factors like prompt and context variability. How do we evaluate the capabilities of LLMs to consistently produce factually correct answers? In this paper, we propose MOdel kNowledge relIabiliTy scORe (MONITOR), a novel metric designed to directly measure LLMs&#39; factual reliability. MONITOR is designed to compute the distance between the probability distributions of a valid output and its counterparts produced by the same LLM probing the same fact using different styles of prompts and contexts. Experiments on a comprehensive range of 12 LLMs demonstrate the effectiveness of MONITOR in evaluating the factual reliability of LLMs while maintaining a low computational overhead. In addition, we release the FKTC (Factual Knowledge Test Corpus) to foster research along this line https://github.com/Vicky-Wil/MONITOR.

NAACL 2024

Assessing Factual Reliability of Large Language Model Knowledge

prompt and context variability

reliability of llm

probability distributions

factual knowledge

**Welcome to EMNLP 2023!**

On behalf of the EMNLP 2023 Organizing Committee, I extend a warm and heartfelt welcome to all of you to the 2023 Conference on Empirical Methods in Natural Language Processing (EMNLP). It is with immense pleasure and excitement that we gather here in Singapore, a vibrant hub of innovation and technological advancement.

The conference program is packed with insightful presentations, thought-provoking workshops, and engaging networking opportunities. In addition to the technical sessions, we have also planned several social events that will provide you with the opportunity to connect with your colleagues.

The conference is held in person at the Resorts World Convention Centre in Singapore, and available on-line with the help of Underline.

For those in Singapore, I hope that you will find time to explore the exciting Sentosa Island, Gardens by the Bay, Singapore Botanic Gardens and the many other attractions unique to Singapore.

Of course, we are grateful to our sponsors and partners for their generous support of EMNLP 2023, whose contributions make it possible for us to host this world-class event.

Yuji Matsumoto (RIKEN AIP) 
EMNLP 2023 General Chair

To access the **EMNLP 2023** event page on Underline, you need to register for the Conference. 
Please follow **[this link](https://2023.emnlp.org/registration/)** for more details.

EMNLP 2023

EMNLP 2023 took place in Singapore from Dec 6th to Dec 10th, 2023.

The factual knowledge of LLMs is typically evaluated using accuracy, yet this metric does not capture the vulnerability of LLMs to hallucination-inducing factors like prompt and context variability. How do we evaluate the capabilities of LLMs to consistently produce factually correct answers? In this paper, we propose MOdel kNowledge relIabiliTy scORe (MONITOR), a novel metric designed to directly measure LLMs' factual reliability. MONITOR is designed to compute the distance between the probability distributions of a valid output and its counterparts produced by the same LLM probing the same fact using different styles of prompts and contexts. Experiments on a comprehensive range of 12 LLMs demonstrate the effectiveness of MONITOR in evaluating the factual reliability of LLMs while maintaining a low computational overhead. In addition, we release the FKTC (Factual Knowledge Test Corpus) to foster research along this line https://github.com/Vicky-Wil/MONITOR.

technical paper

## Welcome to 2024 Annual Conference of the North American Chapter of the Association for Computational Linguistics!
This year, the conference is in Mexico City. NAACL was actually already planned for Mexico City in 2021, but due to the pandemic the entire conference was moved online. This year, finally, we get to go! So it is my sincere pleasure to welcome you to Mexico City, whether in person or virtually. Having the conference in Mexico City is a good opportunity to emphasize that NAACL is our flagship conference for ACL members not only in North America but also in Central and South America, even though NAACL has been bearing “North” in its name. At this year’s conference, we have a theme to match, with a theme track on the Languages of Latin America to showcase the linguistic diversity of the region.
 
The opportunity to present at NAACL should not depend on a researcher’s travel budget, or their family status. This is why it is so important to make virtual participation at NAACL as good an experience as possible – but we want to also provide a good experience for in-person participants. As a community, we are still working out the best way to do that. This year at NAACL, we are trying out a big virtual poster session ahead of the conference, with the hope that this will make make for a lively and interactive experience. At the same time, we are reducing virtual oral presentations, which seem to be particularly tricky to make to work well. A big thanks to the NAACL program chairs and to Luciana Benotti for all their ideas and work to improve the virtual experience. And participants, virtual as well as in-person: Please let us know what worked for you and what didn’t, so we can continue to improve hybrid conferences. 
 
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Welcome and hope you all enjoy the conference! 
Katrin Erk 
The University of Texas at Austin 
NAACL-2024 General Chair 
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2024 Annual Conference of the North American Chapter of the Association for Computational Linguistics

We introduce mEdIT, a multi-lingual extension to CoEdIT – the recent state-of-the-art text editing models for writing assistance. mEdIT models are trained by fine-tuning multi-lingual large, pre-trained language models (LLMs) via instruction tuning. They are designed to take instructions from the user specifying the attributes of the desired text in the form of natural language instructions, such as "Grammatik korrigieren" (German) or "이 텍스 트를 단순화" (Korean). We build mEdIT by curating data from multiple publicly available human-annotated text editing datasets for three text editing tasks (Grammatical Error Correction (GEC), Text Simplification, and Paraphrasing) across diverse languages belonging to six different language families. We detail the design and training of mEdIT models and demonstrate their strong performance on many multi-lingual text editing benchmarks against other multilingual LLMs. We also find that mEdIT generalizes effectively to new languages over multilingual baselines. We publicly release our data, code, and trained models.

mEdIT: Multilingual Text Editing via Instruction Tuning

Linguistic entrainment, or alignment, represents a phenomenon where linguistic patterns employed by conversational participants converge to one another. While entrainment has been shown to produce a more natural user experience, most dialogue systems do not have any provisions for it. In this work, we introduce methods for achieving dialogue entrainment in a GPT-2-based end-to-end task-oriented dialogue system through the utilization of shared vocabulary. We experiment with training instance weighting, entrainment-specific loss, and additional conditioning to generate responses that align with the user. We demonstrate that all three approaches produce significantly better entrainment than the base, non-entrainment-optimized model, as confirmed by both automated and manual evaluation metrics.

LEEETs-Dial: Linguistic Entrainment in End-to-End Task-oriented Dialogue systems

Crowdsourced labels play a crucial role in evaluating task-oriented dialogue systems (TDSs). Obtaining high-quality and consistent ground-truth labels from annotators presents challenges. When evaluating a TDS, annotators must fully comprehend the dialogue before providing judgments. Previous studies suggest using only a portion of the dialogue context in the annotation process. However, the impact of this limitation on label quality remains unexplored. This study investigates the influence of dialogue context on annotation quality, considering the truncated context for relevance and usefulness labeling. We further propose to use large language models ( LLMs) to summarize the dialogue context to provide a rich and short description of the dialogue context and study the impact of doing so on the annotator’s performance. Reducing context leads to more positive ratings. Conversely, providing the entire dialogue context yields higher-quality relevance ratings but introduces ambiguity in usefulness ratings. Using the first user utterance as context leads to consistent ratings, akin to those obtained using the entire dialogue, with significantly reduced annotation effort. Our findings show how task design, particularly the availability of dialogue context, affects the quality and consistency of crowdsourced evaluation labels.

Context Does Matter: Implications for Crowdsourced Evaluation Labels in Task-Oriented Dialogue Systems

Despite recent advances in multimodal pre-training for visual description, state-of-the-art models still produce captions containing errors, such as hallucinating objects not present in a scene. The existing prominent metric for object hallucination, CHAIR, is limited to a fixed set of MS COCO objects and synonyms. In this work, we propose a modernized open-vocabulary metric, ALOHa, which leverages large language models (LLMs) to measure object hallucinations. Specifically, we use an LLM to extract groundable objects from a candidate caption, measure their semantic similarity to reference objects from captions and object detections, and use Hungarian matching to produce a final hallucination score. We show that ALOHa correctly identifies 13.6% more hallucinated objects than CHAIR on HAT, a new gold-standard subset of MS COCO Captions annotated for hallucinations, and 30.8% more on nocaps, where objects extend beyond MS COCO categories.

ALOHa: A New Measure for Hallucination in Captioning Models

Recent advancements in open-domain dialogue systems have been propelled by the emergence of high-quality large language models (LLMs) and various effective training methodologies. Nevertheless, the presence of toxicity within these models presents a significant challenge that can potentially diminish the user experience. In this study, we introduce an innovative training algorithm, an improvement upon direct preference optimization (DPO), called adversarial DPO (ADPO). The ADPO algorithm is designed to train models to assign higher probability distributions to preferred responses and lower distributions to unsafe responses, which are self-generated using the toxic control token. We demonstrate that ADPO enhances the model's resilience against harmful conversations while minimizing performance degradation. Furthermore, we illustrate that ADPO offers a more stable training procedure compared to the traditional DPO. To the best of our knowledge, this is the first adaptation of the DPO algorithm that directly incorporates harmful data into the generative model, thereby reducing the need to artificially create safe dialogue data.

Adversarial DPO: Harnessing Harmful Data for Reducing Toxicity with Minimal Impact on Coherence and Evasiveness in Dialogue Agents

Previous zero-shot dialogue state tracking (DST) methods only apply transfer learning, but ignore unlabelled data in the target domain. We transform zero-shot DST into few-shot DST by utilising such unlabelled data via joint and self-training methods. Our method incorporates auxiliary tasks that generate slot types as inverse prompts for main tasks, creating slot values during joint training. Cycle consistency between these two tasks enables the generation and selection of quality samples in unknown target domains for subsequent fine-tuning. This approach also facilitates automatic label creation, thereby optimizing the training and fine-tuning of DST models. We demonstrate this method's effectiveness on general language models in zero-shot scenarios, improving average joint goal accuracy by 8\% across all domains in MultiWOZ.

UNO-DST: Leveraging Unlabelled Data in Zero-Shot Dialogue State Tracking

Watermarking generative-AI systems, such as LLMs, has gained considerable interest, driven by their enhanced capabilities across a wide range of tasks. Although current approaches have demonstrated that small, context-dependent shifts in the word distributions can be used to apply and detect watermarks, there has been little work in analyzing the impact that these perturbations have on the quality of generated texts. Balancing high detectability with minimal performance degradation is crucial in terms of selecting the appropriate watermarking setting; therefore this paper proposes a simple analysis framework where comparative assessment, a flexible NLG evaluation framework, is used to assess the quality degradation caused by a particular watermark setting. We demonstrate that our framework provides easy visualization of the quality-detection trade-off of watermark settings, enabling a simple solution to find an LLM watermark operating point that provides a well-balanced performance. This approach is applied to two different summarization systems and a translation system, enabling cross-model analysis for a task, and cross-task analysis.

WaterJudge: Quality-Detection Trade-off when Watermarking Large Language Models

The emergence of large language models (LLMs) further improves the capabilities of open-domain dialogue systems and can generate fluent, coherent, and diverse responses. However, LLMs still lack a crucial ability: communication skills. This limitation renders them more like information seeking tools rather than anthropomorphic chatbots. Communication skills, such as topic transition, proactively asking questions, concept guidance, empathy, and summarising often should be taken into consideration, to make LLMs more anthropomorphic and proactive during the conversation, thereby increasing the interest of users and attracting them to chat for longer. However, enabling these communication skills in black-box LLMs remains a key challenge because they do not have the same utterance formation mode as real people: think before speaking. Inspired by linguistics and cognitive science, we empower LLMs with communication skills through inner monologues. To evaluate various communication skills, we construct a benchmark named Cskills, which can also more comprehensively evaluate the dialogue generation ability of the model. Experimental results show that the proposed CSIM strategy improves the backbone models and outperforms the baselines.

Think Before You Speak: Cultivating Communication Skills of Large Language Models via Inner Monologue

Traditional approaches to dialogue segmentation perform reasonably well on synthetic or written dialogues but suffer when dealing with spoken, noisy dialogs. In addition, such methods require careful tuning of hyperparameters. We propose to leverage a novel approach that is based on dialogue summaries. Experiments on different datasets showed that the new approach outperforms popular state-of-the-art algorithms in unsupervised topic segmentation and requires less setup.

Leveraging Summarization for Unsupervised Dialogue Topic Segmentation

Businesses can benefit from customer feedback in different modalities, such as text and images, to enhance their products and services. However, it is difficult to extract actionable and relevant pairs of text segments and images from customer feedback in a single pass. In this paper, we propose a novel multi-modal method that fuses image and text information in a latent space and decodes it to extract the relevant feed-back segments using an image-text grounded text decoder. We also introduce a weakly-supervised data generation technique that produces training data for this task. We evaluate our model on unseen data and demonstrate that it can effectively mine actionable insights from multi-modal customer feedback, outperforming the existing baselines by 14 points in F1 score.

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