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Human feedback is increasingly used to steer the behaviours of Large Language Models (LLMs). However, it is unclear how to collect and incorporate feedback in a way that is efficient, effective and unbiased, especially for highly subjective human preferences and values. In this paper, we survey existing approaches for learning from human feedback, drawing on 95 papers primarily from the ACL and arXiv repositories. First, we summarise the past, pre-LLM trends for integrating human feedback into language models. Second, we give an overview of present techniques and practices, as well as the motivations for using feedback; conceptual frameworks for defining values and preferences; and how feedback is collected and from whom. Finally, we encourage a better future of feedback learning in LLMs by raising five unresolved conceptual and practical challenges.

EMNLP 2023

The Past, Present and Better Future of Feedback Learning in Large Language Models for Subjective Human Preferences and Values | VIDEO

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human feedback

alignment

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large language models

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**Welcome to EMNLP 2023!**

On behalf of the EMNLP 2023 Organizing Committee, I extend a warm and heartfelt welcome to all of you to the 2023 Conference on Empirical Methods in Natural Language Processing (EMNLP). It is with immense pleasure and excitement that we gather here in Singapore, a vibrant hub of innovation and technological advancement.

The conference program is packed with insightful presentations, thought-provoking workshops, and engaging networking opportunities. In addition to the technical sessions, we have also planned several social events that will provide you with the opportunity to connect with your colleagues.

The conference is held in person at the Resorts World Convention Centre in Singapore, and available on-line with the help of Underline.

For those in Singapore, I hope that you will find time to explore the exciting Sentosa Island, Gardens by the Bay, Singapore Botanic Gardens and the many other attractions unique to Singapore.

Of course, we are grateful to our sponsors and partners for their generous support of EMNLP 2023, whose contributions make it possible for us to host this world-class event.

Yuji Matsumoto (RIKEN AIP) 
EMNLP 2023 General Chair

To access the **EMNLP 2023** event page on Underline, you need to register for the Conference. 
Please follow **[this link](https://2023.emnlp.org/registration/)** for more details.

EMNLP 2023 took place in Singapore from Dec 6th to Dec 10th, 2023.

Generating concise summaries of news events is a challenging natural language processing task. While journalists often curate timelines to highlight key sub-events, newcomers to a news event face challenges in catching up on its historical context. In this paper, we address this need by introducing the task of background news summarization, which complements each timeline update with a background summary of relevant preceding events. We construct a dataset by merging existing timeline datasets and asking human annotators to write a background summary for each timestep of each news event. We establish strong baseline performance using state-of-the-art summarization systems and propose a query-focused variant to generate background summaries. To evaluate background summary quality, we present a question-answering-based evaluation metric, Background Utility Score (BUS), which measures the percentage of questions about a current event timestep that a background summary answers. Our experiments show the effectiveness of instruction fine-tuned systems such as Flan-T5, in addition to strong zero-shot performance using GPT-3.5.

Background Summarization of Event Timelines

As language models are applied to an increasing number of real-world applications, understanding their inner workings has become an important issue in model trust, interpretability, and transparency. In this work we show that representation dissimilarity measures, which are functions that measure the extent to which two model's internal representations differ, can be a valuable tool for gaining insight into the mechanics of language models. Among our insights are: (i) an apparent asymmetry in the internal representations of model using SoLU and GeLU activation functions, (ii) evidence that dissimilarity measures can identify and locate generalization properties of models that are invisible via in-distribution test set performance, and (iii) new evaluations of how language model features vary as width and depth are increased. Our results suggest that dissimilarity measures are a promising set of tools for shedding light on the inner workings of language models.

Understanding the Inner-workings of Language Models Through Representation Dissimilarity

Large Language Models (LLMs) are increasingly being deployed in interactive contexts that involve direct user engagement, such as chatbots and writing assistants. These deployments are increasingly plagued by prompt injection and jailbreaking (collectively, prompt hacking), in which models are manipulated to ignore their original instructions and instead follow potentially malicious ones. Although widely acknowledged as a significant security threat, there is a dearth of a large-scale resource and quantitative study on prompt hacking. To address this lacuna, we launch a global prompt hacking competition, which allows for free-form human input attacks. We elicit 600K+ adversarial prompts against three state-of-the-art LLMs. We describe the dataset, which empirically verifies that current LLMs can indeed be manipulated via prompt hacking. We also present a comprehensive ontology of the types of adversarial prompts.

Ignore This Title and HackAPrompt: Exposing Systemic Vulnerabilities of LLMs Through a Global Prompt Hacking Competition

Model-based evaluation metrics (e.g., CLIPScore and GPTScore) have demonstrated decent correlations with human judgments in various language generation tasks. However, their impact on fairness remains largely unexplored. It is widely recognized that pretrained models can inadvertently encode societal biases, thus employing these models for evaluation purposes may inadvertently perpetuate and amplify biases. For example, an evaluation metric may favor the caption “a woman is calculating an account book” over “a man is calculating an account book,” even if the image only shows male accountants. In this paper, we conduct a systematic study of gender biases in model-based automatic evaluation metrics for image captioning tasks. We start by curating a dataset comprising profession, activity, and object concepts associated with stereotypical gender associations. Then, we demonstrate the negative consequences of using these biased metrics, including the inability to differentiate between biased and unbiased generations, as well as the propagation of biases to generation models through reinforcement learning. Finally, we present a simple and effective way to mitigate the metric bias without hurting the correlations with human judgments. Our dataset and framework lay the foundation for understanding the potential harm of model-based evaluation metrics, and facilitate future works to develop more inclusive evaluation metrics.

Gender Biases in Automatic Evaluation Metrics for Image Captioning

Evaluating the factual consistency of automatically generated summaries is essential for the progress and adoption of reliable summarization systems. Despite recent advances, existing factuality evaluation models are not robust, being especially prone to entity and relation errors in new domains. We propose FactKB---a simple new approach to factuality evaluation that is generalizable across domains, in particular with respect to entities and relations. FactKB is based on language models pretrained using facts extracted from external knowledge bases. We introduce three types of complementary factuality pretraining objectives based on entity-specific facts, facts extracted from auxiliary knowledge about entities, and facts constructed compositionally through knowledge base walks. 
The resulting factuality evaluation model achieves state-of-the-art performance on two in-domain news summarization benchmarks as well as on three out-of-domain scientific literature datasets. Further analysis of FactKB shows improved ability to detect erroneous entities and relations in summaries and is robust and easily generalizable across domains.

FactKB: Generalizable Factuality Evaluation using Language Models Enhanced with Factual Knowledge

NLPers frequently face reproducibility crisis in a comparison of various models of a real-world NLP task. Many studies have empirically showed that the standard splits tend to produce low reproducible and unreliable conclusions, and they attempted to improve the splits by using more random repetitions. However, the improvement on the reproducibility in a comparison of NLP models is limited attributed to a lack of investigation on the relationship between the reproducibility and the estimator induced by a splitting strategy. In this paper, we formulate the reproducibility in a model comparison into a probabilistic function with regard to a conclusion. Furthermore, we theoretically illustrate that the reproducibility is qualitatively dominated by the signal-to-noise ratio (SNR) of a model performance estimator obtained on a corpus splitting strategy. Specifically, a higher value of the SNR of an estimator probably indicates a better reproducibility. On the basis of the theoretical motivations, we develop a novel mixture estimator of the performance of an NLP model with a regularized corpus splitting strategy based on a blocked $3\times 2$ cross-validation. We conduct numerical experiments on multiple NLP tasks to show that the proposed estimator achieves a high SNR, and it substantially increases the reproducibility. Therefore, we recommend the NLP practitioners to use the proposed method to compare NLP models instead of the methods based on the widely-used standard splits and the random splits with multiple repetitions.

We Need to Talk About Reproducibility in NLP Model Comparison | VIDEO

In spite of the potential for ground-breaking achievements offered by large language models (LLMs) (e.g., GPT-3) via in-context learning (ICL), they still lag significantly behind fully-supervised baselines (e.g., fine-tuned BERT) in relation extraction (RE). This is due to the two major shortcomings of ICL for RE: (1) low relevance regarding entity and relation in existing sentence-level demonstration retrieval approaches for ICL; and (2) the lack of explaining input-label mappings of demonstrations leading to poor ICL effectiveness. 
In this paper, we propose GPT-RE to successfully address the aforementioned issues by (1) incorporating task-aware representations in demonstration retrieval; and (2) enriching the demonstrations with gold label-induced reasoning logic. We evaluate GPT-RE on four widely-used RE datasets, and observe that GPT-RE achieves improvements over not only existing GPT-3 baselines, but also fully-supervised baselines as in Figure 1. Specifically, GPT-RE achieves SOTA performances on the Semeval and SciERC datasets, and competitive performances on the TACRED and ACE05 datasets. Additionally, a critical issue of LLMs revealed by previous work, the strong inclination to wrongly classify NULL examples into other pre-defined labels, is substantially alleviated by our method. We show an empirical analysis.

GPT-RE: In-context Learning for Relation Extraction using Large Language Models | VIDEO

The impact of AI models on marginalized communities has traditionally been measured by identifying performance differences between specified demographic subgroups. Though this approach aims to center vulnerable groups, it risks obscuring patterns of harm faced by intersectional subgroups or shared across multiple groups. To address this, we draw on theories of marginalization from disability studies and related disciplines, which state that people farther from the norm face greater adversity, to consider the "margins" in the domain of toxicity detection. We operationalize the "margins" of a dataset by employing outlier detection to identify text about people with demographic attributes distant from the "norm". We find that model performance is consistently worse for demographic outliers, with mean squared error (MSE) between outliers and non-outliers up to 70.4% worse across toxicity types. It is also worse for text outliers, with a MSE up to 68.4% higher for outliers than non-outliers. We also find text and demographic outliers to be particularly susceptible to errors in the classification of severe toxicity and identity attacks. Compared to analysis of disparities using traditional demographic breakdowns, we find that our outlier analysis frequently surfaces greater harms faced by a larger, more intersectional group, which suggests that outlier analysis is particularly beneficial for identifying harms against those groups.

Centering the Margins: Outlier-Based Identification of Harmed Populations in Toxicity Detection

Generative AI models have shown impressive performance on many Natural Language Processing tasks such as language understanding, reasoning, and language generation. An important question being asked by the AI community today is about the capabilities and limits of these models, and it is clear that evaluating generative AI is very challenging. Most studies on generative LLMs have been restricted to English and it is unclear how capable these models are at understanding and generating text in other languages. We present the first comprehensive benchmarking of generative LLMs - MEGA, which evaluates models on standard NLP benchmarks, covering 16 NLP datasets across 70 typologically diverse languages. We compare the performance of generative LLMs including Chat-GPT and GPT-4 to State of the Art (SOTA) non-autoregressive models on these tasks to determine how well generative models perform compared to the previous generation of LLMs. We present a thorough analysis of the performance of models across languages and tasks and discuss challenges in improving the performance of generative LLMs on low-resource languages. We create a framework for evaluating generative LLMs in the multilingual setting and provide directions for future progress in the field.

MEGA: Multilingual Evaluation of Generative AI | VIDEO

Large language models (LLMs) have shown impressive achievements in solving a broad range of tasks. Augmented by instruction fine-tuning, LLMs have also been shown to generalize in zero-shot settings as well. However, whether LLMs closely align with the human disagreement distribution has not been well-studied, especially within the scope of natural language inference (NLI). In this paper, we evaluate the performance and alignment of LLM distribution with humans using two different techniques to estimate the multinomial distribution: Monte Carlo Estimation (MCE) and Log Probability Estimation (LPE). As a result, we show LLMs exhibit limited ability in solving NLI tasks and simultaneously fail to capture human disagreement distribution. The inference and human alignment performances plunge even further on data samples with high human disagreement levels, raising concerns about their natural language understanding (NLU) ability and their representativeness to a larger human population.

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The Past, Present and Better Future of Feedback Learning in Large Language Models for Subjective Human Preferences and Values | VIDEO

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Background Summarization of Event Timelines