Singapore

The popularity of conversational digital assistants has resulted in the availability of large amounts of conversational data which can be utilized for improved user experience and personalized response generation. Building these assistants using popular large language models like ChatGPT also require additional emphasis on prompt engineering and evaluation methods. Textual similarity metrics are a key ingredient for such analysis and evaluations. While many similarity metrics have been proposed in the literature, they have not proven effective for task-oriented conversations as they do not take advantage of unique conversational features. To address this gap, we present TaskDiff, a novel conversational similarity metric that utilizes different dialogue components (utterances, intents, and slots) and their distributions to compute similarity. Extensive experimental evaluation of TaskDiff on a benchmark dataset demonstrates its superior performance and improved robustness over other related approaches.

EMNLP 2023

TaskDiff: A Similarity Metric for Task-Oriented Conversations | VIDEO

dialogue similarity

conversational assistant

distance

metric

task-oriented dialogue

poster

**Welcome to EMNLP 2023!**

On behalf of the EMNLP 2023 Organizing Committee, I extend a warm and heartfelt welcome to all of you to the 2023 Conference on Empirical Methods in Natural Language Processing (EMNLP). It is with immense pleasure and excitement that we gather here in Singapore, a vibrant hub of innovation and technological advancement.

The conference program is packed with insightful presentations, thought-provoking workshops, and engaging networking opportunities. In addition to the technical sessions, we have also planned several social events that will provide you with the opportunity to connect with your colleagues.

The conference is held in person at the Resorts World Convention Centre in Singapore, and available on-line with the help of Underline.

For those in Singapore, I hope that you will find time to explore the exciting Sentosa Island, Gardens by the Bay, Singapore Botanic Gardens and the many other attractions unique to Singapore.

Of course, we are grateful to our sponsors and partners for their generous support of EMNLP 2023, whose contributions make it possible for us to host this world-class event.

Yuji Matsumoto (RIKEN AIP) 
EMNLP 2023 General Chair

To access the **EMNLP 2023** event page on Underline, you need to register for the Conference. 
Please follow **[this link](https://2023.emnlp.org/registration/)** for more details.

EMNLP 2023 took place in Singapore from Dec 6th to Dec 10th, 2023.

In this paper, we conducted a comprehensive study with the latest Sentence Encoders and Large Language Models (LLMs) on the challenging task of "definition-wild zero-shot topic inference", where users define or provide the topics of interest in real-time. Through extensive experimentation on seven diverse data sets, we observed that LLMs, such as ChatGPT-3.5 and PaLM, demonstrated superior generality compared to other LLMs, e.g., BLOOM and GPT-NeoX. Furthermore, Sentence-BERT, a BERT-based classical sentence encoder, outperformed PaLM and achieved performance comparable to ChatGPT-3.5.

Zero-Shot Multi-Label Topic Inference with Sentence Encoders and LLMs

We propose a novel graph-based approach for semantic parsing that resolves two problems observed in the literature:(1) seq2seq models fail on compositional generalization tasks;(2) previous work using phrase structure parsers cannot cover all the semantic parses observed in treebanks.We prove that both MAP inference and latent tag anchoring (required for weakly-supervised learning) are NP-hard problems.We propose two optimization algorithms based on constraint smoothing and conditional gradient to approximately solve these inference problems.Experimentally, our approach delivers state-of-the-art results on GeoQuery, Scan and Clevr, both for i.i.d. splits and for splits that test for compositional generalization.

On Graph-based Reentrancy-free Semantic Parsing

Contrast consistency, the ability of a model to make consistently correct predictions in the presence of perturbations, is an essential aspect in NLP. While studied in tasks such as sentiment analysis and reading comprehension, it remains unexplored in open-domain question answering (OpenQA) due to the difficulty of collecting perturbed questions that satisfy factuality requirements. In this work, we collect minimally edited questions as challenging contrast sets to evaluate OpenQA models. Our collection approach combines both human annotation and large language model generation. We find that the widely used dense passage retriever (DPR) performs poorly on our contrast sets, despite fitting the training set well and performing competitively on standard test sets. To address this issue, we introduce a simple and effective query-side contrastive loss with the aid of data augmentation to improve DPR training. Our experiments on the contrast sets demonstrate that DPR's contrast consistency is improved without sacrificing its accuracy on the standard test sets.

Exploring Contrast Consistency of Open-Domain Question Answering Systems on Minimally Edited Questions | VIDEO

Answer selection in open-domain dialogues aims to select an accurate answer from candidates. Recent success of answer selection models hinges on training with large amounts of labeled data. However, collecting large-scale labeled data is labor-intensive and time-consuming. In this paper, we introduce the predicted intent labels to calibrate answer labels in a self-training paradigm. Specifically, we propose the ICAST to improve the quality of pseudo answer labels through the intent-calibrated answer selection paradigm, in which we employ pseudo intent labels to help improve pseudo answer labels. We carry out extensive experiments on two benchmark datasets with open-domain dialogues. The experimental results show that ICAST outperforms baselines consistently with 1%, 5% and 10% labeled data. Specifically, it improves 2.06% and 1.00% of F1 score on the two datasets, compared with the strongest baseline with only 5% labeled data.

Intent-calibrated Self-training for Answer Selection in Open-domain Dialogues

Cross-lingual semantic parsing transfers parsing capability from a high-resource language (e.g., English) to low-resource languages with scarce training data. Previous work has primarily considered silver-standard data augmentation or zero-shot methods, however, exploiting few-shot gold data is comparatively unexplored. We propose a new approach to cross-lingual semantic parsing by explicitly minimizing cross-lingual divergence between probabilistic latent variables using Optimal Transport. We demonstrate how this direct guidance improves parsing from natural languages using fewer examples and less training. We evaluate our method on two datasets, MTOP and MultiATIS++SQL, establishing state-of-the-art results under a few-shot cross-lingual regime. Ablation studies further reveal that our method improves performance even without parallel input translations. In addition, we show that our model better captures cross-lingual structure in the latent space to improve semantic representation similarity.

Optimal Transport Posterior Alignment for Cross-lingual Semantic Parsing

We introduce SPEAR-TTS, a multi-speaker text-to-speech (TTS) system  that can be trained with minimal supervision. By combining two types of discrete speech representations, we cast TTS as a composition of two sequence-to-sequence tasks: from text to high-level semantic tokens (akin to "reading") and from semantic tokens to low-level acoustic tokens ("speaking"). Decoupling these two tasks enables training of the "speaking" module using abundant audio-only data, and unlocks the highly efficient combination of pretraining and backtranslation to reduce the need for parallel data when training the "reading" component. To control the speaker identity, we adopt example prompting, which allows SPEAR-TTS to generalize to unseen speakers using only a short sample of 3 seconds, without any explicit speaker representation or speaker labels. Our experiments demonstrate that SPEAR-TTS achieves a character error rate that is competitive with state-of-the-art methods using only 15 minutes of parallel data, while matching ground-truth speech in naturalness and acoustic quality.

Speak, Read and Prompt: High-Fidelity Text-to-Speech with Minimal Supervision

Patient portal allows discharged patients to access their personalized discharge instructions in electronic health records (EHRs). However, many patients have difficulty understanding or memorizing their discharge instructions. In this paper, we present PaniniQA, a patient-centric interactive question answering system designed to help patients understand their discharge instructions. PaniniQA first identifies important clinical content from patients' discharge instructions and then formulates patient-specific educational questions.In addition, PaniniQA is also equipped with answer verification functionality to provide timely feedback to correct patients' misunderstandings. Our comprehensive automatic and human evaluation results demonstrate our PaniniQA is capable of improving patients' mastery of their medical instructions through effective interactions.

PaniniQA: Enhancing Patient Education Through Interactive Question Answering

Compositional generalization benchmarks seek to assess whether models can accurately compute meanings for novel sentences, but operationalize this in terms of logical form (LF) prediction. This raises the concern that semantically irrelevant details of the chosen LFs could shape model performance. We argue that this concern is realized for the COGS benchmark (Kim and Linzen, 2020). COGS poses generalization splits that appear impossible for present-day models, which could be taken as an indictment of those models. However, we show that the negative results trace to incidental features of COGS LFs. Converting these LFs to semantically equivalent ones and factoring out capabilities unrelated to semantic interpretation, we find that even baseline models get traction. A recent variable-free translation of COGS LFs suggests similar conclusions, but we observe this format is not semantically equivalent; it is incapable of accurately representing some COGS meanings. These findings inform our proposal for ReCOGS, a modified version of COGS that comes closer to assessing the target semantic capabilities while remaining very challenging. Overall, our results reaffirm the importance of compositional generalization and careful benchmark task design.

ReCOGS: How Incidental Details of a Logical Form Overshadow an Evaluation of Semantic Interpretation

Sequence generation models are increasingly being used to translate natural language into programs, i.e. to perform executable semantic parsing. The fact that semantic parsing aims to predict programs that can lead to executed actions in the real world motivates developing safe systems. This in turn makes measuring calibration -- a central component to safety -- particularly important. We investigate the calibration of popular generation models across four popular semantic parsing datasets, finding that it varies across models and datasets.  We then analyze factors associated with calibration error and release new confidence-based challenge splits of two parsing datasets. To facilitate the inclusion of calibration in semantic parsing evaluations, we release a library for computing calibration metrics.

Calibrated Interpretation: Confidence Estimation in Semantic Parsing | VIDEO

The availability of large, high-quality datasets has been a major driver of recent progress in question answering (QA). Such annotated datasets, however, are difficult and costly to collect, and rarely exist in languages other than English, rendering QA technology inaccessible to underrepresented languages. An alternative to building large monolingual training datasets is to leverage pre-trained language models (PLMs) under a few-shot learning setting. Our approach, QAmeleon, uses a PLM to automatically generate multilingual data upon which QA models are fine-tuned, thus avoiding costly annotation. Prompt tuning the PLM with only five examples per language delivers accuracy superior to translation-based baselines; it bridges nearly 60% of the gap between an English-only baseline and a fully-supervised upper bound fine-tuned on almost 50,000 hand-labeled examples; and consistently leads to improvements compared to directly fine-tuning a QA model on labeled examples in low resource settings. Experiments on the TyDiQA-GoldP and MLQA benchmarks show that few-shot prompt tuning for data synthesis scales across languages and is a viable alternative to large-scale annotation.

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Zero-Shot Multi-Label Topic Inference with Sentence Encoders and LLMs

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Zero-Shot Multi-Label Topic Inference with Sentence Encoders and LLMs

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