Singapore

Maintaining a consistent persona is a key quality for any open domain dialogue system. Current state-of-the-art systems do this by training agents with supervised learning or online reinforcement learning (RL). However, systems trained with supervised learning often lack consistency as they are never punished for uttering contradictions. Additional training with RL can alleviate some of these issues, however the training process is expensive. Instead, we propose an offline RL framework to improve the persona consistency of dialogue systems. Our framework allows us to combine the advantages of previous methods as we can inexpensively train our model on existing data as in supervised learning, while punishing and rewarding specific utterances as in RL. We also introduce a simple importance sampling method to reduce the variance of importance weights in offline RL training which we call Variance-Reducing MLE-Initialized (VaRMI) importance sampling. Our automatic and human evaluations show that our framework improves both the persona consistency and dialogue quality of a state-of-the-art social chatbot.

EMNLP 2023

Building Persona Consistent Dialogue Agents with Offline Reinforcement Learning

offline reinforcement learning

persona consistency

dialogue

### Welcome to 2025 Annual Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics

Welcome to the 2025 meeting of the Nations of the Americas Chapter of the Association for Computational Linguistics! I am proud to help organize the first NAACL conference to carry the new name of our organization, one that emphasizes inclusion for all of the Americas. I am also pleased to welcome you to Albuquerque, New Mexico, a state whose unique blend of cultural influences will make for an excellent backdrop for NAACL 2025, especially with this year’s special theme on NLP in a Multicultural World. 
**[Continue reading...](https://drive.google.com/file/d/1jX-qGhqVSZZCIrAnJaz798pflu5Irrdn/view?usp=sharing)**

*- Colin Cherry, Google, NAACL 2025 General Chair* 

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**Welcome to EMNLP 2023!**

On behalf of the EMNLP 2023 Organizing Committee, I extend a warm and heartfelt welcome to all of you to the 2023 Conference on Empirical Methods in Natural Language Processing (EMNLP). It is with immense pleasure and excitement that we gather here in Singapore, a vibrant hub of innovation and technological advancement.

The conference program is packed with insightful presentations, thought-provoking workshops, and engaging networking opportunities. In addition to the technical sessions, we have also planned several social events that will provide you with the opportunity to connect with your colleagues.

The conference is held in person at the Resorts World Convention Centre in Singapore, and available on-line with the help of Underline.

For those in Singapore, I hope that you will find time to explore the exciting Sentosa Island, Gardens by the Bay, Singapore Botanic Gardens and the many other attractions unique to Singapore.

Of course, we are grateful to our sponsors and partners for their generous support of EMNLP 2023, whose contributions make it possible for us to host this world-class event.

Yuji Matsumoto (RIKEN AIP) 
EMNLP 2023 General Chair

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Please follow **[this link](https://2023.emnlp.org/registration/)** for more details.

EMNLP 2023 took place in Singapore from Dec 6th to Dec 10th, 2023.

In this paper, we focus on editing multimodal Large Language Models (LLMs). Compared to editing single-modal LLMs, multimodal model editing is more challenging, which demands a higher level of scrutiny and careful consideration in the editing process. To facilitate research in this area, we construct a new benchmark, dubbed MMEdit, for editing multimodal LLMs and establishing a suite of innovative metrics for evaluation. We conduct comprehensive experiments involving various model editing baselines and analyze the impact of editing different components for multimodal LLMs. Empirically, we notice that previous baselines can implement editing multimodal LLMs to some extent, but the effect is still barely satisfactory, indicating the potential difficulty of this task. We hope that our work can provide the NLP community with insights.

Can We Edit Multimodal Large Language Models? | VIDEO

Recent Language Models (LMs) have shown impressive capabilities in generating texts with the knowledge internalized in parameters. Yet, LMs often generate the factually incorrect responses to the given queries, since their knowledge may be inaccurate, incomplete, and outdated. To address this problem, previous works propose to augment LMs with the knowledge retrieved from an external knowledge source. However, such approaches often show suboptimal text generation performance due to two reasons: 1) the model may fail to retrieve the knowledge relevant to the given query, or 2) the model may not faithfully reflect the retrieved knowledge in the generated text. To overcome these, we propose to verify the output and the knowledge of the knowledge-augmented LMs with a separate verifier, which is a small LM that is trained to detect those two types of errors through instruction-finetuning. Then, when the verifier recognizes an error, we can rectify it by either retrieving new knowledge or generating new text. Further, we use an ensemble of the outputs from different instructions with a single verifier to enhance the reliability of the verification processes. We validate the effectiveness of the proposed verification steps on multiple question answering benchmarks, whose results show that the proposed verifier effectively identifies retrieval and generation errors, allowing LMs to provide more factually correct outputs. Our code is available at https://github.com/JinheonBaek/KALMV.

Knowledge-Augmented Language Model Verification

Developing an efficient retriever to retrieve knowledge from a large-scale knowledge base (KB) is critical for task-oriented dialogue systems to effectively handle localized and specialized tasks. However, widely used generative models such as T5 and ChatGPT often struggle to differentiate subtle differences among the retrieved KB records when generating responses, resulting in suboptimal quality of generated responses. In this paper, we propose the application of maximal marginal likelihood to train a perceptive retriever by utilizing signals from response generation for supervision. In addition, our approach goes beyond considering solely retrieved entities and incorporates various meta knowledge to guide the generator, thus improving the utilization of knowledge. We evaluate our approach on three task-oriented dialogue datasets using T5 and ChatGPT as the backbone models. The results demonstrate that when combined with meta knowledge, the response generator can effectively leverage high-quality knowledge records from the retriever and enhance the quality of generated responses. The code of this work is available at https://github.com/shenwzh3/MK-TOD.

Retrieval-Generation Alignment for End-to-End Task-Oriented Dialogue System | VIDEO

Modern systems for multi-hop question answering (QA) typically break questions into a sequence of reasoning steps, termed chain-of-thought (CoT), before arriving at a final answer. Often, multiple chains are sampled and aggregated through a voting mechanism over the final answers, but the intermediate steps themselves are discarded. While such approaches improve performance, they do not consider the relations between intermediate steps across chains and do not provide a unified explanation for the predicted answer. We introduce Multi-Chain Reasoning (MCR), an approach which prompts large language models to meta-reason over multiple chains of thought, rather than aggregate their answers. MCR examines different reasoning chains, mixes information between them and selects the most relevant facts in generating an explanation and predicting the answer. MCR outperforms strong baselines on 7 multi-hop QA datasets. Moreover, our analysis reveals that MCR explanations exhibit high quality, enabling humans to verify its answers.

Answering Questions by Meta-Reasoning over Multiple Chains of Thought

In the financial domain, conducting entity-level sentiment analysis is crucial for accurately assessing the sentiment directed toward a specific financial entity. To our knowledge, no publicly available dataset currently exists for this purpose. In this work, we introduce an entity-level sentiment classification dataset, called FinEntity, that annotates financial entity spans and their sentiment (positive, neutral, and negative) in financial news. We document the dataset construction process in the paper. Additionally, we benchmark several pre-trained models (BERT, FinBERT, etc.) and ChatGPT on entity-level sentiment classification. In a case study, we demonstrate the practical utility of using FinEntity in monitoring cryptocurrency markets. The data and code of FinEntity is available at https://github.com/yixuantt/FinEntity.

FinEntity: Entity-level Sentiment Classification for Financial Texts

The CoNLL-03 corpus is arguably the most well-known and utilized benchmark dataset for named entity recognition (NER). However, prior works found significant numbers of annotation errors, incompleteness, and inconsistencies in the data. This poses challenges to objectively comparing NER approaches and analyzing their errors, as current state-of-the-art models achieve F1-scores that are comparable to or even exceed the estimated noise level in CoNLL-03. To address this issue, we present a comprehensive relabeling effort assisted by automatic consistency checking that corrects 7.0% of all labels in the English CoNLL-03. Our effort adds a layer of entity linking annotation both for better explainability of NER labels and as additional safeguard of annotation quality. Our experimental evaluation finds not only that state-of-the-art approaches reach significantly higher F1-scores (97.1%) on our data, but crucially that the share of correct predictions falsely counted as errors due to annotation noise drops from 47% to 6%. This indicates that our resource is well suited to analyze the remaining errors made by state-of-the-art models, and that the theoretical upper bound even on high resource, coarse-grained NER is not yet reached.
To facilitate such analysis, we make CleanCoNLL publicly available to the research community.

CleanCoNLL: A Nearly Noise-Free Named Entity Recognition Dataset

Question answering plays a pivotal role in human daily life because it involves our acquisition of knowledge about the world. However, due to the dynamic and ever-changing nature of real-world facts, the answer can be completely different when the time constraint in the question changes. Recently, Large Language Models (LLMs) have shown remarkable intelligence in question answering, while our experiments reveal that the aforementioned problems still pose a significant challenge to existing LLMs. This can be attributed to the LLMs' inability to perform rigorous reasoning based on surface-level text semantics. To overcome this limitation, rather than requiring LLMs to directly answer the question, we propose a novel approach where we reframe the $\textbf{Q}$uestion $\textbf{A}$nswering task $\textbf{a}$s $\textbf{P}$rogramming ($\textbf{QAaP}$). Concretely, by leveraging modern LLMs' superior capability in understanding both natural language and programming language, we endeavor to harness LLMs to represent diversely expressed text as well-structured code and select the best matching answer from multiple candidates through programming. We evaluate our QAaP framework on several time-sensitive question answering datasets and achieve decent improvement, up to $14.5$% over strong baselines.

Question Answering as Programming for Solving Time-Sensitive Questions | VIDEO

Relation extraction is a crucial task in natural language processing (NLP) and information retrieval (IR). Previous work on event relation extraction mainly focuses on hierarchical, temporal and causal relations. Such relationships consider two events to be independent in terms of syntax and semantics, but they fail to recognize the interdependence between events. To bridge this gap, we introduce a human-annotated Event Dependency Relation dataset (EDeR). The annotation is done on a sample of documents from the OntoNotes dataset, which has the additional benefit that it integrates with existing, orthogonal, annotations of this dataset. We investigate baseline approaches for EDeR's event dependency relation prediction. We show that recognizing such event dependency relations can further benefit critical NLP tasks, including semantic role labelling and co-reference resolution.

EDeR: Towards Understanding Dependency Relations Between Events

The challenges facing speech recognition systems, such as variations in pronunciations, adverse audio conditions, and the scarcity of labeled data, emphasize the necessity for a post-processing step that corrects recurring errors. Previous research has shown the advantages of employing dedicated error correction models, yet training such models requires large amounts of labeled data which is not easily obtained. To overcome this limitation, synthetic transcribed-like data is often utilized, however, bridging the distribution gap between transcribed errors and synthetic noise is not trivial.
In this paper, we demonstrate that the performance of correction models can be significantly increased by training solely using synthetic data. 
Specifically, we empirically show that: (1) synthetic data generated using the error distribution derived from a set of transcribed data outperforms the common approach of applying random perturbations; (2) applying language-specific adjustments to the vocabulary of a BPE tokenizer strike a balance between adapting to unseen distributions and retaining knowledge of transcribed errors.
We showcase the benefits of these key observations, and evaluate our approach using multiple languages, speech recognition systems and prominent speech recognition datasets.

Optimized Tokenization for Transcribed Error Correction

Conversational Question Answering (CQA) aims to provide natural language answers to users in information-seeking dialogues. Existing CQA benchmarks often evaluate models using pre-collected human-human conversations. However, replacing the model-predicted dialogue history with ground truth compromises the naturalness and sustainability of CQA evaluation. While previous studies proposed using predicted history and rewriting techniques to address unresolved coreferences and incoherencies, this approach renders the question self-contained from the conversation. In this paper, we propose a novel automatic evaluation approach, interview evaluation. Specifically, ChatGPT acts as the interviewer (Q agent) with a set of carefully designed prompts, and the CQA model under test serves as the interviewee (A agent). During the interview evaluation, questions are dynamically generated by the Q agent to guide the A agent in predicting the correct answer through an interactive process. We evaluated four different models on QuAC and two models on CoQA in our experiments. The experiment results demonstrate that our interview evaluation has advantages over previous CQA evaluation approaches, particularly in terms of naturalness and coherence. The source code is made publicly available.

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Can We Edit Multimodal Large Language Models? | VIDEO

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