Canada

Emotion Support Conversation (ESC) is an emerging and challenging task with the goal of reducing the emotional distress of people. Previous attempts fail to maintain smooth transitions between utterances in ESC because they ignoring to grasp the fine-grained transition information at each dialogue turn. To solve this problem, we propose to take into account turn-level state Transitions of ESC (TransESC) from three perspectives, including semantics transition, strategy transition and emotion transition, to drive the conversation in a smooth and natural way. Specifically, we construct the state transition graph with a two-step way, named transit-then-interact, to grasp such three types of turn-level transition information. Finally, they are injected into the transition aware decoder to generate more engaging responses. Both automatic and human evaluations on the benchmark dataset demonstrate the superiority of TransESC to generate more smooth and effective supportive responses. \footnote{Our source code will be publicly available.

ACL 2023

TransESC: Smoothing Emotional Support Conversation via Turn-Level State Transition

psychology and computing

emotional support conversation

state transition

### Welcome to ACL 2023, the 61st Annual Meeting of the Association for Computational Linguistics! 
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poster

Existing multimodal task-oriented dialog data fails to demonstrate the diverse expressions of user subjective preferences and recommendation acts in the real-life shopping scenario. This paper introduces a new dataset SURE (Multimodal Recommendation Dialog with Subjective Preference), which contains 12K shopping dialogs in complex store scenes. The data is built in two phases with human annotations to ensure quality and diversity. SURE is well-annotated with subjective preferences and recommendation acts proposed by sales experts. A comprehensive analysis is given to reveal the distinguishing features of SURE. Three benchmark tasks are then proposed on the data to evaluate the capability of multimodal recommendation agents. Basing on the SURE, we propose a baseline model, powered by a state-of-the-art multimodal model, for these tasks.

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Multimodal Recommendation Dialog with Subjective Preference: A New Challenge and Benchmark

The nodes in the commonsense knowledge graph (CSKG) are normally represented by free-form short text (e.g., word or phrase). Different nodes may represent the same concept. This leads to the problems of edge sparsity and node redundancy, which challenges CSKG representation and completion. On the one hand, edge sparsity limits the performance of graph representation learning; On the other hand, node redundancy makes different nodes corresponding to the same concept have inconsistent relations with other nodes. To address the two problems, we propose a new CSKG completion framework based on Contrastive Pretraining and Node Clustering (CPNC). Contrastive Pretraining constructs positive and negative head-tail node pairs on CSKG and utilizes contrastive learning to obtain better semantic node representation. Node Clustering aggregates nodes with the same concept into a latent concept, assisting the task of CSKG completion. We evaluate our CPNC approach on two CSKG completion benchmarks (CN-100K and ATOMIC), where CPNC outperforms the state-of-the-art methods. Extensive experiments demonstrate that both Contrastive Pretraining and Node Clustering can significantly improve the performance of CSKG completion. The source code of CPNC is publicly available on \url{https://github.com/NUSTM/CPNC}.

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Commonsense Knowledge Graph Completion Via Contrastive Pretraining and Node Clustering

Aspect Sentiment Triplet Extraction (ASTE) is widely used in various applications. However, existing ASTE datasets are limited in their ability to represent real-world scenarios, hindering the advancement of research in this area. In this paper, we introduce a new dataset, named DMASTE, which is manually annotated to better fit real-world scenarios by providing more diverse and realistic reviews for the task. The dataset includes various lengths, diverse expressions, more aspect types, and more domains than existing datasets. We conduct extensive experiments on DMASTE in multiple settings to evaluate previous ASTE approaches. Empirical results demonstrate that DMASTE is a more challenging ASTE dataset. Further analyses of in-domain and cross-domain settings provide some promising directions for future research.

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Measuring Your ASTE Models in The Wild: A Diversified Multi-domain Dataset For Aspect Sentiment Triplet Extraction

Deploying large language models (LLMs) is challenging because they are memory inefficient and compute-intensive for practical applications. In reaction, researchers train smaller task-specific models by either finetuning with human labels or distilling using LLM-generated labels. However, finetuning and distillation require large amounts of training data to achieve comparable performance to LLMs. We introduce Distilling step-by-step, a new mechanism that (a) trains smaller models that outperform LLMs, and (b) achieves so by leveraging less training data needed by finetuning or distillation. Our method extracts LLM rationales as additional supervision for training small models within a multi-task framework. We present three findings across 4 NLP benchmarks: First, compared to both finetuning and distillation, our mechanism achieves better performance with much fewer labeled/unlabeled training examples. Second, compared to few-shot prompted LLMs, we achieve better performance using substantially smaller model sizes. Third, we reduce both the model size and the amount of data required to outperform LLMs; our finetuned 770M T5 model outperforms the few-shot prompted 540B PaLM model using only 80% of available data on a benchmark, whereas standard finetuning the same T5 model struggles to match even by using 100% of the dataset.

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Distilling Step-by-Step! Outperforming Larger Language Models with Less Training Data and Smaller Model Sizes

The impression is crucial for the referring physicians to grasp key information since it is concluded from the findings and reasoning of radiologists. To alleviate the workload of radiologists and reduce repetitive human labor in impression writing, many researchers have focused on automatic impression generation. However, recent works on this task mainly summarize the corresponding findings and pay less attention to the radiology images. In clinical, radiographs can provide more detailed valuable observations to enhance radiologists' impression writing, especially for complicated cases. Besides, each sentence in findings usually focuses on single anatomy, such that they only need to be matched to corresponding anatomical regions instead of the whole image, which is beneficial for textual and visual features alignment. Therefore, we propose a novel anatomy-enhanced multimodal model to promote impression generation. In detail, we first construct a set of rules to extract anatomies and put these prompts into each sentence to highlight anatomy characteristics. Then, two separate encoders are applied to extract features from the radiograph and findings. Afterward, we utilize a contrastive learning module to align these two representations at the overall level and use a co-attention to fuse them at the sentence level with the help of anatomy-enhanced sentence representation. The experimental results on two benchmark datasets confirm the effectiveness of the proposed method, which achieves state-of-the-art results.

Improving Radiology Summarization with Radiograph and Anatomy Prompts

A major challenge in the field of Text Generation is evaluation: Human evaluations are cost-intensive, and automated metrics often display considerable disagreements with human judgments. In this paper, we propose to apply automated metrics for Text Generation in a preference-based evaluation protocol. The protocol features a statistical model that incorporates various levels of uncertainty to account for the error-proneness of the metrics. We show that existing metrics are generally over-confident in assigning significant differences between systems. As a remedy, the model allows to combine human ratings with automated ratings. We show that it can reduce the required amounts of human ratings to arrive at robust and statistically significant results by more than 50%, while yielding the same evaluation outcome as the pure human evaluation in 95% of cases. We showcase the benefits of the evaluation protocol for three text generation tasks: dialogue systems, machine translation, and text summarization.

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Correction of Errors in Preference Ratings from Automated Metrics for Text Generation

Temporal Knowledge Graph Completion aims to complete missing entities or relations under temporal constraints. Previous tensor decomposition-based models for TKGC only independently consider the combination of one single relation with one single timestamp, ignoring the global nature of the embedding. We propose a Frequency Attention (FA) model to capture the global temporal dependencies between one relation and the entire timestamp. Specifically, we use Discrete Cosine Transform (DCT) to capture the frequency of the timestamp embedding and further compute the frequency attention weight to scale embedding. Meanwhile, the previous temporal tucker decomposition method uses a simple norm regularization to constrain the core tensor, which limits the optimization performance. Thus, we propose Orthogonal Regularization (OR) variants for the core tensor, which can limit the non-superdiagonal elements of the 3-rd core tensor. Experiments on three standard TKGC datasets demonstrate that our method outperforms the state-of-the-art results on several metrics. The results suggest that the direct-current component is not the best feature for TKG representation learning. Additional analysis shows the effectiveness of our FA and OR models, even with smaller embedding dimensions.

Tucker Decomposition with Frequency Attention for Temporal Knowledge Graph Completion

Information extraction (IE) systems aim to automatically extract structured information, such as named entities, relations between entities, and events, from unstructured texts. While most existing work addresses a particular IE task, universally modeling various IE tasks with one model has achieved great success recently. Despite their success, they employ a one-stage learning strategy, i.e., directly learning to extract the target structure given the input text, which contradicts the human learning process. In this paper, we propose a unified easy-to-hard learning framework consisting of three stages, i.e., the easy stage, the hard stage, and the main stage, for IE by mimicking the human learning process. By breaking down the learning process into multiple stages, our framework facilitates the model to acquire general IE task knowledge and improve its generalization ability. Extensive experiments across four IE tasks demonstrate the effectiveness of our framework. We achieve new state-of-the-art results on 13 out of 17 datasets.

Easy-to-Hard Learning for Information Extraction

Efficient utilisation of both intra- and extra-textual context remains one of the critical gaps between machine and human translation. Existing research has primarily focused on providing individual, well-defined types of context in translation, such as the surrounding text or discrete external variables like the speaker's gender. This work introduces MTCue, a novel neural machine translation (NMT) framework that interprets all context (including discrete variables) as text. MTCue learns an abstract representation of context, enabling transferability across different data settings and leveraging similar attributes in low-resource scenarios. With a focus on a dialogue domain with access to document and metadata context, we extensively evaluate MTCue in four language pairs in both translation directions. Our framework demonstrates significant improvements in translation quality over a parameter-matched non-contextual baseline, as measured by BLEU (+0.88) and Comet (+1.58). Moreover, MTCue significantly outperforms a "tagging" baseline at translating English text. Analysis reveals that the context encoder of MTCue learns a representation space that organises context based on specific attributes, such as formality, enabling effective zero-shot control. Pre-training on context embeddings also improves MTCue's few-shot performance compared to the "tagging" baseline. Finally, an ablation study conducted on model components and contextual variables further supports the robustness of MTCue for context-based NMT.

MTCue: Learning Zero-Shot Control of Extra-Textual Attributes by Leveraging Unstructured Context in Neural Machine Translation

In real-world systems, scaling has been critical for improving the translation quality in autoregressive translation (AT), which however has not been well studied for non-autoregressive translation (NAT). In this work, we bridge the gap by systematically studying the impact of scaling on NAT behaviors. Extensive experiments on six WMT benchmarks over two advanced NAT models show that scaling can alleviate the commonly-cited weaknesses of NAT models, resulting in better translation performance. To reduce the side-effect of scaling on decoding speed, we empirically investigate the impact of NAT encoder and decoder on the translation performance. Experimental results on the large-scale WMT20 En-De show that the asymmetric architecture (e.g. bigger encoder and smaller decoder) can achieve comparable performance with the scaling model, while maintaining the superiority of decoding speed with standard NAT models. To this end, we establish a new benchmark by validating scaled NAT models on the scaled dataset, which can be regarded as a strong baseline for future works. We release code and system outputs at https://github.com/DeepLearnXMU/Scaling4NAT.

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