Canada

Patients who effectively manage their symptoms often demonstrate higher levels of engagement in conversations and interventions with healthcare practitioners. This engagement is multifaceted, encompassing cognitive and social dimensions. Consequently, it is crucial for AI systems to understand the engagement in natural conversations between patients and practitioners to better contribute toward patient care. In this paper, we present a novel dataset (MedNgage), which consists of patient-nurse conversations about cancer symptom management. We manually annotate the dataset with a novel framework of categories of patient engagement from two different angles, namely: i) socio-affective engagement (3.1K spans), and ii) cognitive engagement (1.8K spans). Through statistical analysis of the data that is annotated using our framework, we show a positive correlation between patient symptom management outcomes and their engagement in conversations. Additionally, we demonstrate that pre-trained transformer models fine-tuned on our dataset can reliably predict engagement categories in patient-nurse conversations. Lastly, we use LIME (Ribeiro et al., 2016) to analyze the underlying challenges of the tasks that state-of-the-art transformer models encounter. The de-identified data is available for research purposes upon request.

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ACL 2023

MedNgage: A Dataset for Understanding Engagement in Patient-Nurse Conversations

patient care

patient-healthcare practitioner conversations

engagement

RO-MAN 2021's theme is trustworthiness and cooperation. We chose this term well before the pandemic put the world on edge and added a new reason for us to question our own personal safety when in the company of others. But what about in the company of social robots? What would cause us to trust, or not trust, them? How do we as researchers create that feeling, that critical component of any relationship? With social robots, it is of course largely in our power to design the physical form, the control code and the interface software to maximize trustworthiness, facilitate cooperation and enhance the quality of human-robot interaction. This theme also touches upon people's expectations and perceptions of robots, as well as other social, cognitive and cultural factors that will influence human-robot interactions. We will have a special session/track on this topic, invite targeted submissions and include plenary speakers who are specialist in this area. We sincerely hope that this focus will help enlighten the design-thinking of all of us as we fabricate and program our own various systems.

To access RO-MAN Virtual 2021, [please register here.](https://ro-man2021.org/registration/)

IEEE RO-MAN 2021

RO-MAN 2021's theme is trustworthiness and cooperation. We chose this term well before the pandemic put the world on edge and added a new reason for us to question our own personal safety when in the company of others. But what about in the company of social robots? What would cause us to trust, or not trust, them? How do we as researchers create that feeling, that critical component of any relationship? With social robots, it is of course largely in our power to design the physical form, the control code and the interface software to maximize trustworthiness, facilitate cooperation and enhance the quality of human-robot interaction. 

Patients who effectively manage their symptoms often demonstrate higher levels of engagement in conversations and interventions with healthcare practitioners. This engagement is multifaceted, encompassing cognitive and social dimensions. Consequently, it is crucial for AI systems to understand the engagement in natural conversations between patients and practitioners to better contribute toward patient care. In this paper, we present a novel dataset (MedNgage), which consists of patient-nurse conversations about cancer symptom management. We manually annotate the dataset with a novel framework of categories of patient engagement from two different angles, namely: i) socio-affective engagement (3.1K spans), and ii) cognitive engagement (1.8K spans). Through statistical analysis of the data that is annotated using our framework, we show a positive correlation between patient symptom management outcomes and their engagement in conversations. Additionally, we demonstrate that pre-trained transformer models fine-tuned on our dataset can reliably predict engagement categories in patient-nurse conversations. Lastly, we use LIME (Ribeiro et al., 2016) to analyze the underlying challenges of the tasks that state-of-the-art transformer models encounter. The de-identified data is available for research purposes upon request.

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poster

### Welcome to ACL 2023, the 61st Annual Meeting of the Association for Computational Linguistics! 
<br>The conference will be held in Toronto, Canada, July 9-14, 2023.<br><br>
Following the succession of the recent conferences in our field, ACL 2023 will adopt a hybrid format.
While the impact of Covid has considerably diminished in terms of traveling, obtaining visas to Canada
entails a very long process. Moreover, the global economic conditions pose challenges for many individuals to travel to conferences. Recognizing these circumstances, we know many participants may not be
able to attend the conference in person. Therefore, we are committed to providing a great virtual platform
so everyone has the opportunity to interact with other participants and enjoy the conference. Based on the
current registered participants, approxiately 30% have chosen to attend the conference virtually. Whether
you join us in person or virtually, we sincerely hope everyone has a remarkable conference experience.<br>
This General Chair’s message is where I express my gratitude to the many individuals who have made
enormous contributions to the conference over the past year.

Read [**ACL 2023 General Chair's message**](https://docs.google.com/document/d/1WobYM7norbG4dI48s75HfJoD89qgX5a_F-6U8AteLSA/edit?usp=sharing/) in full.

##### **[Conference Handbook](https://2023.aclweb.org/downloads/acl2023-handbook.pdf)**
<br><br><br><br>

The Association for Computational Linguistics (ACL) is the premier international scientific and professional society for people working on computational problems involving human language, a field often referred to as either computational linguistics or natural language processing.

Traditional supervised learning mostly works on individual tasks and requires training on a large set of task-specific examples. This paradigm seriously hinders the development of task generalization since preparing a task-specific example set is costly. To build a system that can quickly and easily generalize to new tasks, task instructions have been adopted as an emerging trend of supervision recently. These instructions give the model the definition of the task and allow the model to output the appropriate answer based on the instructions and inputs. However, task instructions are often expressed in different forms, which can be interpreted from two threads: first, some instructions are short sentences and are pretrained language model (PLM) oriented, such as prompts, while other instructions are paragraphs and are human-oriented, such as those in Amazon MTurk; second, different end-users very likely explain the same task with instructions of different textual expressions. A robust system for task generalization should be able to handle any new tasks regardless of the variability of instructions. However, the system robustness in dealing with instruction-driven task generalization is still unexplored. This work investigates the system robustness when the instructions of new tasks are (i) manipulated, (ii) paraphrased, or (iii) from different levels of conciseness. To our knowledge, this is the first work that systematically studies how robust a PLM is when it is supervised by instructions with different factors of variability.

Robustness of Learning from Task Instructions

Multilingual Pretrained Language Models (MPLMs) perform strongly in cross-lingual transfer. We propose Prompts Augmented by Retrieval Crosslingually (PARC) to improve zero-shot performance on low-resource languages (LRLs) by augmenting the context with prompts consisting of semantically similar sentences retrieved from a high-resource language (HRL). PARC improves zero-shot performance on three downstream tasks (sentiment classification, topic categorization, natural language inference) with multilingual parallel test sets across 10 LRLs covering 6 language families in unlabeled (+5.1%) and labeled settings (+16.3%). PARC also outperforms finetuning by 3.7%. We find a significant positive correlation between cross-lingual transfer performance on one side, and the similarity between high- and low-resource languages as well as the amount of low-resource pretraining data on the other side. A robustness analysis suggests that PARC has the potential to achieve even stronger performance with more powerful MPLMs.

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Cross-Lingual Retrieval Augmented Prompt for Low-Resource Languages

Large-scale pre-trained models~(PTMs) show great zero-shot capabilities.In this paper, we study how to leverage them for zero-shot visual question answering~(VQA).Our approach is motivated by a few observations.First, VQA questions often require multiple steps of reasoning, which is still a capability that most PTMs lack.Second, different steps in VQA reasoning chains require different skills such as object detection and relational reasoning, but a single PTM may not possess all these skills.Third, recent work on zero-shot VQA does not explicitly consider multi-step reasoning chains, which makes them less interpretable compared with a decomposition-based approach.We propose a modularized zero-shot network that explicitly decomposes questions into sub reasoning steps and is highly interpretable. We convert sub reasoning tasks to acceptable objectives of PTMs and assign tasks to proper PTMs without any adaptation.Our experiments on two VQA benchmarks under the zero-shot setting demonstrate the effectiveness of our method and better interpretability compared with several baselines.

Modularized Zero-shot VQA with Pre-trained Models

Users' physical safety is an increasing concern as the market for intelligent systems continues to grow, where unconstrained systems may recommend users dangerous actions that can lead to serious injury. Covertly unsafe text is an area of particular interest, as such text may arise from everyday scenarios and are challenging to detect as harmful. We propose FARM, a novel framework leveraging external knowledge for trustworthy rationale generation in the context of safety. In particular, FARM foveates on missing knowledge to qualify the information required to reason in specific scenarios and retrieves this information with attribution to trustworthy sources. This knowledge is used to both classify the safety of the original text and generate human-interpretable rationales, shedding light on the risk of systems to specific user groups and helping both stakeholders manage the risks of their systems and policymakers to provide concrete safeguards for consumer safety. Our experiments show that FARM obtains state-of-the-art results on the SafeText dataset, showing absolute improvement in safety classification accuracy by 5.9%.

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Foveate, Attribute, and Rationalize: Towards Physically Safe and Trustworthy AI

In the perspective of a layer normalization (LN) position, the architecture of Transformers can be categorized into two types: Post-LN and Pre-LN.Recent Transformers prefer to select Pre-LN because the training in Post-LN with deep Transformers, e.g., ten or more layers, often becomes unstable, resulting in useless models.However, in contrast, Post-LN has also consistently achieved better performance than Pre-LN in relatively shallow Transformers, e.g., six or fewer layers.This study first investigates the reason for these discrepant observations empirically and theoretically and discovers 1, the LN in Post-LN is the source of the vanishing gradient problem that mainly leads the unstable training whereas Pre-LN prevents it, and 2, Post-LN tends to preserve larger gradient norms in higher layers during the back-propagation that may lead an effective training.Exploiting the new findings, we propose a method that can equip both higher stability and effective training by a simple modification from Post-LN.We conduct experiments on a wide range of text generation tasks and demonstrate that our method outperforms Pre-LN, and stable training regardless of the shallow or deep layer settings.

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B2T Connection: Serving Stability and Performance in Deep Transformers

Prompt tuning has become a new paradigm for model tuning and it has demonstrated success in natural language pretraining and even vision pretraining. The parameter-efficient prompt tuning methods that optimize soft embeddings while keeping the pretrained model frozen demonstrate advantages in low computation costs and almost lossless performance. In this work, we explore the transfer of prompt tuning to multimodal pretrained models. Specifically, we implement prompt tuning to a unified sequence-to-sequence pretrained model by adding a sequence of learnable embeddings to each layer and finetuning the pretrained model on downstream task with only the learnable embeddings being optimized. Experimental results on a series of multimodal understanding and generation tasks demonstrate that our method OFA-PT can achieve comparable performance with finetuning across a series of multimodal generation and understanding tasks. Additionally, it significantly outperforms the unified multimodal pretrained model with other parameter-efficient tuning methods, e.g., Adapter, BitFit. etc. Besides, in comparison with finetuned models, the prompt-tuned models demonstrate improved robustness against adversarial attacks. We further figure out that experimental factors, including prompt length, prompt depth, and reparameteratization, have great impacts on the model performance, and thus we empirically provide a recommendation for the setups of prompt tuning.

Prompt Tuning for Unified Multimodal Pretrained Models

Knowledge distillation (KD) involves training a small "student'' model to replicate the strong performance of a high-capacity "teacher'' model, enabling efficient deployment in resource-constrained settings. Top-performing methods tend to be task- or architecture-specific and lack generalizability. Several existing approaches require pretraining of the teacher on task-specific datasets, which can be costly for large and unstable for small datasets. Here we propose an approach for improving KD through a novel distillation loss agnostic to the task and model architecture. We successfully apply our method to the distillation of the BERT-base and achieve highly competitive results from the distilled student across a range of GLUE tasks, especially for tasks with smaller datasets.

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Cost-effective Distillation of Large Language Models

As the core of task-oriented dialogue systems, dialogue state tracking (DST) is designed to track the dialogue state through the conversation between users and systems. Multi-domain DST has been an important challenge in which the dialogue states across multiple domains need to consider. In recent mainstream approaches, each domain and slot are aggregated and regarded as a single query feeding into attention with the dialogue history to obtain domain-slot specific representations. In this work, we propose disentangled domain-slot attention for multi-domain dialogue state tracking. The proposed approach disentangles the domain-slot specific information extraction in a flexible and context-dependent manner by separating the query about domains and slots in the attention component. Through a series of experiments on MultiWOZ 2.0 and MultiWOZ 2.4 datasets, we demonstrate that our proposed approach outperforms the standard multi-head attention with aggregated domain-slot query.

Multi-Domain Dialogue State Tracking with Disentangled Domain-Slot Attention

Speech-to-speech translation is a typical sequence-to-sequence learning task that naturally has two directions. How to effectively leverage bidirectional supervision signals to produce high-fidelity audio for both directions? Existing approaches either train two separate models or a multitask-learned model with low efficiency and inferior performance. In this paper, we propose a duplex diffusion model that applies diffusion probabilistic models to both sides of a reversible duplex Conformer, so that either end can simultaneously input and output a distinct language's speech. Our model enables reversible speech translation by simply flipping the input and output ends. Experiments show that our model achieves the first success of reversible speech translation with significant improvements of ASR-BLEU scores compared with a list of state-of-the-art baselines.

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Duplex Diffusion Models Improve Speech-to-Speech Translation

Natural language processing models tend to learn and encode social biases present in the data. One popular approach for addressing such biases is to eliminate encoded information from the model's representations. However, current methods are restricted to removing only linearly encoded information.In this work, we propose Iterative Gradient-Based Projection (IGBP), a novel method for removing non-linear encoded concepts from neural representations. Our method consists of iteratively training neural classifiers to predict a particular attribute we seek to eliminate, followed by a projection of the representation on a hypersurface, such that the classifiers become oblivious to the target attribute. We evaluate the effectiveness of our method on the task of removing gender and race information as sensitive attributes. Our results demonstrate that IGBP is effective in mitigating bias through intrinsic and extrinsic evaluations, with minimal impact on downstream task accuracy.

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Robustness of Learning from Task Instructions

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