Canada

User and product information associated with a review is useful for sentiment polarity prediction. Typical approaches incorporating such information focus on modeling users and products as implicitly learned representation vectors. Most do not exploit the potential of historical reviews, or those that currently do require unnecessary modifications to model architectureor do not make full use of user/product associations. The contribution of this work is twofold: i) a method to explicitly employ historical reviews belonging to the same user/product in initializing representations, and ii) efficient incorporation of textual associations between users and products via a user-product cross-context module. Experiments on the IMDb, Yelp-2013 and Yelp-2014 English benchmarks with BERT, SpanBERT and Longformer pretrained language models show that our approach substantially outperforms previous state-of-the-art.

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ACL 2023

Exploiting Rich Textual User-Product Context for Improving Personalized Sentiment Analysis

historical information

user and product context

sentiment analysis

stages 

COLING, the International Conference on Computational Linguistics, is one of the premier conferences for natural language processing and computational linguistics. Often grouped within the field of artificial intelligence, but actually pre-dating the development of artificial intelligence, advances in computational linguistics and natural language processing are now some of the major drivers behind the use of artificial intelligence for commercial and social applications – for example, on-line search, machine translation and with voice-assisted conversational devices.

First established in 1965, the biennial COLING conference is held in diverse parts of the globe and attracts participants from both top-ranked research centers and emerging countries. Today, the most important developments in our field are taking place not only in universities and academic research institutes, but also in industrial research departments and in technological startups. COLING conferences provide opportunities for all these communities to showcase their exciting developments.

COLING 2020

COLING, the International Conference on Computational Linguistics, is one of the premier conferences for natural language processing and computational linguistics. Often grouped within the field of artificial intelligence, but actually pre-dating the development of artificial intelligence, advances in computational linguistics and natural language processing are now some of the major drivers behind the use of artificial intelligence for commercial and social applications – for example, on-line search, machine translation and with voice-assisted conversational devices.

User and product information associated with a review is useful for sentiment polarity prediction. Typical approaches incorporating such information focus on modeling users and products as implicitly learned representation vectors. Most do not exploit the potential of historical reviews, or those that currently do require unnecessary modifications to model architectureor do not make full use of user/product associations. The contribution of this work is twofold: i) a method to explicitly employ historical reviews belonging to the same user/product in initializing representations, and ii) efficient incorporation of textual associations between users and products via a user-product cross-context module. Experiments on the IMDb, Yelp-2013 and Yelp-2014 English benchmarks with BERT, SpanBERT and Longformer pretrained language models show that our approach substantially outperforms previous state-of-the-art.

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poster

### Welcome to ACL 2023, the 61st Annual Meeting of the Association for Computational Linguistics! 
<br>The conference will be held in Toronto, Canada, July 9-14, 2023.<br><br>
Following the succession of the recent conferences in our field, ACL 2023 will adopt a hybrid format.
While the impact of Covid has considerably diminished in terms of traveling, obtaining visas to Canada
entails a very long process. Moreover, the global economic conditions pose challenges for many individuals to travel to conferences. Recognizing these circumstances, we know many participants may not be
able to attend the conference in person. Therefore, we are committed to providing a great virtual platform
so everyone has the opportunity to interact with other participants and enjoy the conference. Based on the
current registered participants, approxiately 30% have chosen to attend the conference virtually. Whether
you join us in person or virtually, we sincerely hope everyone has a remarkable conference experience.<br>
This General Chair’s message is where I express my gratitude to the many individuals who have made
enormous contributions to the conference over the past year.

Read [**ACL 2023 General Chair's message**](https://docs.google.com/document/d/1WobYM7norbG4dI48s75HfJoD89qgX5a_F-6U8AteLSA/edit?usp=sharing/) in full.

##### **[Conference Handbook](https://2023.aclweb.org/downloads/acl2023-handbook.pdf)**
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The Association for Computational Linguistics (ACL) is the premier international scientific and professional society for people working on computational problems involving human language, a field often referred to as either computational linguistics or natural language processing.

We identify the robust overfitting issue for pre-trained language models by showing that the robust test loss increases as the epoch grows. Through comprehensive exploration of the robust loss on the training set, we attribute robust overfitting to the model's memorization of the adversarial training data. We attempt to mitigate robust overfitting by combining regularization methods with adversarial training. Following the philosophy that prevents the model from memorizing the adversarial data, we find that flooding, a regularization method with loss scaling, can mitigate robust overfitting for pre-trained language models. Eventually, we investigate the effect of flooding levels and evaluate the models' adversarial robustness under textual attacks. Extensive experiments demonstrate that our methods can mitigate robust overfitting upon three top adversarial training methods and further promote adversarial robustness.

Exploring Robust Overfitting for Pre-trained Language Models

Pretrained multilingual Transformers have achieved great success in cross-lingual transfer learning. Current methods typically activate the cross-lingual transferability of multilingual Transformers by fine-tuning them on end-task data. However, the methods cannot perform cross-lingual transfer when end-task data are unavailable. In this work, we explore whether the cross-lingual transferability can be activated without end-task data. We propose a cross-lingual transfer method, named PlugIn-X. PlugIn-X disassembles monolingual and multilingual Transformers into sub-modules, and reassembles them to be the multilingual end-task model. After representation adaptation, PlugIn-X finally performs cross-lingual transfer in a plug-and-play style. Experimental results show that PlugIn-X successfully activates the cross-lingual transferability of multilingual Transformers without accessing end-task data. Moreover, we analyze how the cross-model representation alignment affects the cross-lingual transferability.

Can Cross-Lingual Transferability of Multilingual Transformers Be Activated Without End-Task Data?

The machine reading comprehension (MRC) of user manuals has huge potential in customer service. However, current methods have trouble answering complex questions. Therefore, we introduce the knowing-how & knowing-that task that requires the model to answer factoid-style, procedure-style, and inconsistent questions about user manuals. We resolve this task by jointly representing the sTeps and fActs in a gRAh (TARA), which supports a unified inference of various questions. Towards a systematical benchmarking study, we design a heuristic method to automatically parse user manuals into TARAs and build an annotated dataset to test the model's ability in answering real-world questions. Empirical results demonstrate that representing user manuals as TARAs is a desired solution for the MRC of user manuals. An in-depth investigation of TARA further sheds light on the issues and broader impacts of future representations of user manuals. We hope our work can move the MRC of user manuals to a more complex and realistic stage.

Knowing-how & Knowing-that: A New Task for Machine Comprehension of User Manuals

In the wake of responsible AI, interpretability methods, which attempt to provide an explanation for the predictions of neural models have seen rapid progress. In this work, we are concerned with explanations that are applicable to natural language processing (NLP) models and tasks, and we focus specifically on the analysis of counterfactual, contrastive explanations. We note that while there have been several explainers proposed to produce counterfactual explanations, their behaviour can vary significantly and the lack of a universal ground truth for the counterfactual edits imposes an insuperable barrier on their evaluation. We propose a new back translation-inspired evaluation methodology that utilises earlier outputs of the explainer as ground truth proxies to investigate the consistency of explainers. We show that by iteratively feeding the counterfactual to the explainer we can obtain valuable insights into the behaviour of both the predictor and the explainer models, and infer patterns that would be otherwise obscured. Using this methodology, we conduct a thorough analysis and propose a novel metric to evaluate the consistency of counterfactual generation approaches with different characteristics across available performance indicators.

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Counterfactuals of Counterfactuals: a back-translation-inspired approach to analyse counterfactual editors

Languages are dynamic entities, where the meanings associated with words constantly change with time.Detecting the semantic variation of words is an important task for various NLP applications that must make time-sensitive predictions.Existing work on semantic variation prediction have predominantly focused on comparing some form of an averaged contextualised representation of a target word computed from a given corpus.However, some of the previously associated meanings of a target word can become obsolete over time (e.g. meaning of gay as happy), while novel usages of existing words are observed (e.g. meaning of cell as a mobile phone).We argue that mean representations alone cannot accurately capture such semantic variations and propose a method that uses the entire cohort of the contextualised embeddings of the target word, which we refer to as the sibling distribution.Experimental results on SemEval-2020 Task 1 benchmark dataset for semantic variation prediction show that our method outperforms prior work that consider only the mean embeddings, and is comparable to the current state-of-the-art. Moreover, a qualitative analysis shows that our method detects important semantic changes in words that are not captured by the existing methods.

Unsupervised Semantic Variation Prediction using the Distribution of Sibling Embeddings

Learning quality document embeddings is a fundamental problem in natural language processing (NLP), information retrieval (IR), recommendation systems, and search engines. Despite recent advances in the development of transformer-based models that produce sentence embeddings with self-contrastive learning, the encoding of long documents (Ks of words) is still challenging with respect to both efficiency and quality considerations. Therefore, we train Longfomer-based document encoders using a state-of-the-art unsupervised contrastive learning method (SimCSE). Further on, we complement the baseline method -siamese neural network- with additional convex neural networks based on functional Bregman divergence aiming to enhance the quality of the output document representations. We show that overall the combination of a self-contrastive siamese network and our proposed neural Bregman network outperforms the baselines in two linear classification settings on three long document topic classification tasks from the legal and biomedical domains.

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Efficient Document Embeddings via Self-Contrastive Bregman Divergence Learning

Sense embedding learning methods learn multiple vectors for a given ambiguous word, corresponding to its different word senses.For this purpose, different methods have been proposed in prior work on sense embedding learning that use different sense inventories, sense-tagged corpora and learning methods.However, not all existing sense embeddings cover all senses of ambiguous words equally well due to the discrepancies in their training resources.To address this problem, we propose the first-ever meta-sense embedding method -- Neighbour Preserving Meta-Sense Embeddings, which learns meta-sense embeddings by combining multiple independently trained source sense embeddings such that the sense neighbourhoods computed from the source embeddings are preserved in the meta-embedding space.Our proposed method can combine source sense embeddings that cover different sets of word senses.Experimental results on Word Sense Disambiguation (WSD) and Word-in-Context (WiC) tasks show that the proposed meta-sense embedding method consistently outperforms several competitive baselines.\footnote{An anonymised version of the source code implementation for our proposed method is submitted to reviewing system. Both source code and the learnt meta-sense embeddings will be publicly released upon paper acceptance.

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Together We Make Sense--Learning Meta-Sense Embeddings

Dynamic topic models (DTMs) analyze text streams to capture the evolution of topics. Despite their popularity, existing DTMs are either fully supervised, requiring expensive human annotations, or fully unsupervised, producing topic evolutions that often do not cater to a user's needs. Further, the topic evolutions produced by DTMs tend to contain generic terms that are not indicative of their designated time steps. To address these issues, we propose the task of discriminative dynamic topic discovery. This task aims to discover topic evolutions from temporal corpora that distinctly align with a set of user-provided category names and uniquely capture topics at each time step. We solve this task by developing DynaMiTE, a framework that ensembles semantic similarity, category indicative, and time indicative scores to produce informative topic evolutions. Through experiments on three diverse datasets, including the use of a newly-designed human evaluation experiment, we demonstrate that DynaMiTE is a practical and efficient framework for helping users discover high-quality topic evolutions suited to their interests.

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DynaMiTE: Discovering Explosive Topic Evolutions with User Guidance

Multilingual pre-trained language models can learn task-specific abilities or memorize facts across multiple languages but inevitably make undesired predictions with specific inputs. Under similar observation, model editing aims to post-hoc calibrate a model targeted to specific inputs with keeping the model's raw behavior. However, existing work only studies the monolingual scenario, which lacks the cross-lingual transferability to perform editing simultaneously across languages. In this work, we focus on cross-lingual model editing. Firstly, we define the cross-lingual model editing task and corresponding metrics, where an edit in one language propagates to the others. Next, we propose a framework to naturally adapt monolingual model editing approaches to the cross-lingual scenario using parallel corpus. Further, we propose language anisotropic editing to improve cross-lingual editing by amplifying different subsets of parameters for each language. On the newly defined cross-lingual model editing task, we empirically demonstrate the failure of monolingual baselines in propagating the edit to multiple languages and the effectiveness of the proposed language anisotropic model editing. Our code is publicly available at https://github.com/franklear/LiME.

Language Anisotropic Cross-Lingual Model Editing

Automated essay scoring (AES) aims to score essays written for a given prompt, which defines the writing topic. Most existing AES systems assume to grade essays of the same prompt as used in training and assign only a holistic score. However, such settings conflict with real-education situations; pre-graded essays for a particular prompt are lacking, and detailed trait scores of sub-rubrics are required. Thus, predicting various trait scores of unseen-prompt essays (called cross-prompt essay trait scoring) is a remaining challenge of AES. In this paper, we propose a robust model: prompt- and trait relation-aware cross-prompt essay trait scorer. We encode prompt-aware essay representation by essay-prompt attention and utilizing the topic-coherence feature extracted by the topic-modeling mechanism without access to labeled data; therefore, our model considers the prompt adherence of an essay, even in a cross-prompt setting. To facilitate multi-trait scoring, we design trait-similarity loss that encapsulates the correlations of traits. Experiments prove the efficacy of our model, showing state-of-the-art results for all prompts and traits. Significant improvements in low-resource-prompt and inferior traits further indicate our model's strength.

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Improving Document-Level Sentiment Analysis with User and Product Context