Canada

Task-oriented dialogue research has mainly focused on a few popular languages like English and Chinese, due to the high dataset creation cost for a new language. To reduce the cost, we apply manual editing to automatically translated data. We create a new multilingual benchmark, X-RiSAWOZ, by translating the Chinese RiSAWOZ to 4 languages: English, French, Hindi, Korean; and a code-mixed English-Hindi language.X-RiSAWOZ has more than 18,000 human-verified dialogue utterances for each language, and unlike most multilingual prior work, is an end-to-end dataset for building fully-functioning agents. The many difficulties we encountered in creating X-RiSAWOZ led us to develop a toolset to accelerate the post-editing of a new language dataset after translation. This toolset improves machine translation with a hybrid entity alignment technique that combines neural with dictionary-based methods, along with many automated and semi-automated validation checks. We establish strong baselines for X-RiSAWOZ by training dialogue agents in the zero- and few-shot settings where limited gold data is available in the target language. Our results suggest that our translation and post-editing methodology and toolset can be used to create new high-quality multilingual dialogue agents cost-effectively. Our dataset, code, and toolkit are released open-source.

ACL 2023

X-RiSAWOZ: High-Quality End-to-End Multilingual Dialogue Datasets and Few-shot Agents

task-oriented dialogue systems

multilingual

machine translation

### Welcome to the 17th Conference of the European Chapter of the Association for Computational Linguistics (EACL) <br><br>
Continuing its mission of expanding and involving the science community of all European countries, EACL had selected the Ukrainian community for the 16th EACL, which took place online due to the COVID pandemic. Unfortunately, the ongoing war made the organisation in Kyiv impossible. Considering the importance of physical interaction among researchers, especially after the restrictions imposed by the COVID pandemic, in addition to an online mode, the conference will be held in Dubrovnik, Croatia, from 2 to 6 of May, 2023. The original aim of strengthening the connection with the Ukrainian community will not change as our program will feature a dedicated session and a workshop to highlight work on Ukrainian language technologies. As the flagship European conference in the field of computational linguistics, EACL welcomes European and international researchers covering a broad spectrum of research areas that are concerned with computational approaches to natural language.<br><br><br><br>

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EACL 2023

As the flagship European conference in the field of computational linguistics, EACL welcomes European and international researchers covering a broad spectrum of research areas that are concerned with computational approaches to natural language.

poster

### Welcome to ACL 2023, the 61st Annual Meeting of the Association for Computational Linguistics! 
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We have investigated methods utilizing hierarchical structure information representation in the semantic parsing task and have devised a method that reinforces the semantic awareness of a pre-trained language model via a two-step fine-tuning mechanism: hierarchical structure information strengthening and a final specific task. The model used is better than existing ones at learning the contextual representations of utterances embedded within its hierarchical semantic structure and thereby improves system performance. In addition, we created a mechanism using inductive grammar to dynamically prune the unpromising directions in the semantic structure parsing process. Finally, through experiments\footnote{Our code will be published when this paper is accepted.} on the TOP and TOPv2 (low-resource setting) datasets, we achieved state-of-the-art (SOTA) performance, confirming the effectiveness of our proposed model.

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StructSP: Efficient Fine-tuning of Task-Oriented Dialog System by Using Structure-aware Boosting and Grammar Constraints

Is the output softmax layer, which is adopted by most language models (LMs), always the best way to compute the next word probability? Given so many attention layers in a modern transformer-based LM, are the pointer networks redundant nowadays? In this study, we discover that the answers to both questions are no. This is because the softmax bottleneck sometimes prevents the LMs from predicting the desired distribution and the pointer networks can be used to break the bottleneck efficiently. Based on the finding, we propose several softmax alternatives by simplifying the pointer networks and accelerating the word-by-word rerankers. In GPT-2, our proposals are significantly better and more efficient than mixture of softmax, a state-of-the-art softmax alternative. In summarization experiments, without very significantly decreasing its training/testing speed, our best method based on T5-Small improves factCC score by 2 points in CNN/DM and XSUM dataset, and improves MAUVE scores by 30% in BookSum paragraph-level dataset.

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Revisiting the Architectures like Pointer Networks to Efficiently Improve the Next Word Distribution, Summarization Factuality, and Beyond

There has been great progress in unifying various table-to-text tasks using a single encoder-decoder model trained via multi-task learning (Xie et al., 2022).However, existing methods typically encode task information with a simple dataset name as a prefix to the encoder.This not only limits the effectiveness of multi-task learning, but also hinders the model's ability to generalize to new domains or tasks that were not seen during training, which is crucial for real-world applications.In this paper, we propose compositional task configurations, a set of prompts prepended to the encoder to improve cross-task generalization of unified models.We design the task configurations to explicitly specify the task type, as well as its input and output types.We show that this not only allows the model to better learn shared knowledge across different tasks at training, but also allows us to control the model by composing new configurations that apply novel input-output combinations in a zero-shot manner.We demonstrate via experiments over ten table-to-text tasks that our method outperforms the UnifiedSKG baseline by noticeable margins in both in-domain and zero-shot settings, with average improvements of +0.5 and +12.6 from using a T5-large backbone, respectively.

Improving Cross-task Generalization of Unified Table-to-text Models with Compositional Task Configurations

Inquiry conversation is a common form of conversation that aims to complete the investigation (e.g., court hearing, medical consultation and police interrogation) during which a series of focus shifts occurs. While many models have been proposed to generate a smooth response to a given conversation history, neglecting the focus can limit performance in inquiry conversation where the order of the focuses plays there a key role. In this paper, we investigate the problem of response generation in inquiry conversation by taking the focus into consideration. We propose a novel Focus-aware Response Generation (FRG) method by jointly optimizing a multi-level encoder and a set of focal decoders to generate several candidate responses that correspond to different focuses. Additionally, a focus ranking module is proposed to predict the next focus and rank the candidate responses. Experiments on two orthogonal inquiry conversation datasets (judicial, medical domain) demonstrate that our method generates results significantly better in automatic metrics and human evaluation compared to the state-of-the-art approaches.

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Focus-aware Response Generation in Inquiry Conversation

Byte-Pair Encoding (BPE) is a popular algorithm used for tokenizing data in NLP, despite being devised initially as a compression method.BPE appears to be a greedy algorithm at face value, but the underlying optimization problem that BPE seeks to solve has not yet been laid down.We formalize BPE as a combinatorial optimization problem.Via submodular functions, we prove that the iterative greedy version is a 1/*(1-e^(-))-approximation of an optimal merge sequence, where is the total backward curvature with respect to the optimal merge sequence.Empirically the lower bound of the approximation is 0.37.We provide a faster implementation of BPE which improves the runtime complexity from O(NM) to O(N log M), where N is the sequence length and M is the merge count.Finally, we optimize the brute-force algorithm for optimal BPE using memoization.

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A Formal Perspective on Byte-Pair Encoding

Recent developments of dense retrieval rely on quality representations of queries and contexts from pre-trained query and context encoders. In this paper, we introduce TOUR (Test-Time Optimization of Query Representations), which further optimizes instance-level query representations guided by signals from test-time retrieval results. We leverage a cross-encoder re-ranker to provide fine-grained pseudo labels over retrieval results and iteratively optimize query representations with gradient descent. Our theoretical analysis reveals that TOUR can be viewed as a generalization of the classical Rocchio algorithm for pseudo relevance feedback, and we present two variants that leverage pseudo-labels as hard binary or soft continuous labels. We first apply TOUR on phrase retrieval with our proposed phrase re-ranker, and also evaluate its effectiveness on passage retrieval with an off-the-shelf re-ranker. TOUR greatly improves end-to-end open-domain question answering accuracy, as well as passage retrieval performance. TOUR also consistently improves direct re-ranking by up to 2.0% while running 1.32.4x faster with an efficient implementation.

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Optimizing Test-Time Query Representations for Dense Retrieval

We present a reality check on large language models and inspect the promise of retrieval-augmented language models in comparison. Such language models are semi-parametric, where models integrate model parameters and knowledge from external data sources to make their predictions, as opposed to the parametric nature of vanilla large language models. We give initial experimental findings that semi-parametric architectures can be enhanced with views, a query analyzer/planner, and provenance to make a significantly more powerful system for question answering in terms of accuracy and efficiency, and potentially for other NLP tasks.

Reimagining Retrieval Augmented Language Models for Answering Queries

While large language models (LLMs) have proven to be effective on a large variety of tasks, they are also known to hallucinate information. To measure whether an LLM prefers factually consistent continuations of its input, we propose a new benchmark called FIB (Factual Inconsistency Benchmark) that focuses on the task of summarization. Specifically, our benchmark involves comparing the scores an LLM assigns to a factually consistent versus a factually inconsistent summary for an input news article. For factually consistent summaries, we use human-written reference summaries that we manually verify as factually consistent. To generate summaries that are factually inconsistent, we generate summaries from a suite of summarization models that we have manually annotated as factually inconsistent. A model's factual consistency is then measured according to its accuracy, i.e.\ the proportion of documents where it assigns a higher score to the factually consistent summary. To validate the usefulness of \benchmark, we evaluate 23 large language models ranging from 1B to 176B parameters from six different model families including BLOOM and OPT. We find that existing LLMs generally assign a higher score to factually consistent summaries than to factually inconsistent summaries. However, if the factually inconsistent summaries occur verbatim in the document, then LLMs assign a higher score to these factually inconsistent summaries than factually consistent summaries. We validate design choices in our benchmark including the scoring method and source of distractor summaries.

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Evaluating the Factual Consistency of Large Language Models Through News Summarization

Large Language Models (LLMs) have in recent years demonstrated impressive prowess in natural language generation. A common practice to improve generation diversity is to sample multiple outputs from the model. However, partly due to the inaccessibility of LLMs, there lacks a simple and robust way of selecting the best output from these stochastic samples. As a case study framed in the context of question generation, we propose two prompt-based approaches, namely round-trip and prompt-based score, to selecting high-quality questions from a set of LLM-generated candidates. Our method works without the need to modify the underlying model, nor does it rely on human-annotated references --- both of which are realistic constraints for real-world deployment of LLMs. With automatic as well as human evaluations, we empirically demonstrate that our approach can effectively select questions of higher qualities than greedy generation.

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Selecting Better Samples from Pre-trained LLMs: A Case Study on Question Generation

Task-Oriented Dialogue (TOD) systems are designed to carry out specific tasks by tracking dialogue states and generating appropriate responses to help users achieve defined goals. Recently, end-to-end dialogue models pre-trained based on large datasets have shown promising performance in the conversational system. However, they share the same parameters to train tasks of the dialogue system (NLU, DST, NLG), so debugging each task is challenging. Also, they require a lot of effort to fine-tune large parameters to create a task-oriented chatbot, making it difficult for non-experts to handle. Therefore, we intend to train relatively lightweight and fast models compared to PLM. In this paper, we propose an End-to-end TOD system with Task-Optimized Adapters which learn independently per task, adding only small number of parameters after fixed layers of pre-trained network. We also enhance the performance of the DST and NLG modules through reinforcement learning, overcoming the learning curve that has lacked at the adapter learning and enabling the natural and consistent response generation that is appropriate for the goal. Our method is a model-agnostic approach and does not require prompt-tuning as only input data without a prompt. As results of the experiment, our method shows competitive performance on the MultiWOZ benchmark compared to the existing end-to-end models. In particular, we attain state-of-the-art performance on the DST task of 2.2 dataset.

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StructSP: Efficient Fine-tuning of Task-Oriented Dialog System by Using Structure-aware Boosting and Grammar Constraints

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