Canada

Understanding interpersonal communication requires, in part, understanding the social context and norms in which a message is said. However, current methods for identifying offensive content in such communication largely operate independent of context, with only a few approaches considering community norms or prior conversation as context. Here, we introduce a new approach to identifying inappropriate communication by explicitly modeling the social relationship between the individuals. We introduce a new dataset of contextually-situated judgments of appropriateness and show that large language models can readily incorporate relationship information to accurately identify appropriateness in a given context. Using data from online conversations and movie dialogues, we provide insight into how the relationships themselves function as implicit norms and quantify the degree to which context-sensitivity is needed in different conversation settings. Further, we also demonstrate that contextual-appropriateness judgments are predictive of other social factors expressed in language such as condescension and politeness.

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ACL 2023

Your spouse needs professional help: Determining the Contextual Appropriateness of Messages through Modeling Social Relationships

offensive langugage

social norms

relationships

toxicity

social context

reddit

computational social science

## Welcome to 2024 Annual Conference of the North American Chapter of the Association for Computational Linguistics!
This year, the conference is in Mexico City. NAACL was actually already planned for Mexico City in 2021, but due to the pandemic the entire conference was moved online. This year, finally, we get to go! So it is my sincere pleasure to welcome you to Mexico City, whether in person or virtually. Having the conference in Mexico City is a good opportunity to emphasize that NAACL is our flagship conference for ACL members not only in North America but also in Central and South America, even though NAACL has been bearing “North” in its name. At this year’s conference, we have a theme to match, with a theme track on the Languages of Latin America to showcase the linguistic diversity of the region.
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The opportunity to present at NAACL should not depend on a researcher’s travel budget, or their family status. This is why it is so important to make virtual participation at NAACL as good an experience as possible – but we want to also provide a good experience for in-person participants. As a community, we are still working out the best way to do that. This year at NAACL, we are trying out a big virtual poster session ahead of the conference, with the hope that this will make make for a lively and interactive experience. At the same time, we are reducing virtual oral presentations, which seem to be particularly tricky to make to work well. A big thanks to the NAACL program chairs and to Luciana Benotti for all their ideas and work to improve the virtual experience. And participants, virtual as well as in-person: Please let us know what worked for you and what didn’t, so we can continue to improve hybrid conferences.<br>
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Welcome and hope you all enjoy the conference!<br>
Katrin Erk<br>
The University of Texas at Austin<br>
NAACL-2024 General Chair<br><br>
*You can read the full Welcome message in the [Conference Handbook (downloadable)](https://drive.google.com/file/d/1H1NvW0VASQjkSCYgw3mr-3l4yYDSxz6B/view?usp=sharing)*<br><br>

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Please register!

NAACL 2024

2024 Annual Conference of the North American Chapter of the Association for Computational Linguistics

Understanding interpersonal communication requires, in part, understanding the social context and norms in which a message is said. However, current methods for identifying offensive content in such communication largely operate independent of context, with only a few approaches considering community norms or prior conversation as context. Here, we introduce a new approach to identifying inappropriate communication by explicitly modeling the social relationship between the individuals. We introduce a new dataset of contextually-situated judgments of appropriateness and show that large language models can readily incorporate relationship information to accurately identify appropriateness in a given context. Using data from online conversations and movie dialogues, we provide insight into how the relationships themselves function as implicit norms and quantify the degree to which context-sensitivity is needed in different conversation settings. Further, we also demonstrate that contextual-appropriateness judgments are predictive of other social factors expressed in language such as condescension and politeness.

<iframe src="https://app.sli.do/event/532fnPQGAZvefKDC1fZsuL/embed/polls/d153b43f-ccef-4eef-a243-37c61441d7bc" width="300" height="400"></iframe>

technical paper

### Welcome to ACL 2023, the 61st Annual Meeting of the Association for Computational Linguistics! 
<br>The conference will be held in Toronto, Canada, July 9-14, 2023.<br><br>
Following the succession of the recent conferences in our field, ACL 2023 will adopt a hybrid format.
While the impact of Covid has considerably diminished in terms of traveling, obtaining visas to Canada
entails a very long process. Moreover, the global economic conditions pose challenges for many individuals to travel to conferences. Recognizing these circumstances, we know many participants may not be
able to attend the conference in person. Therefore, we are committed to providing a great virtual platform
so everyone has the opportunity to interact with other participants and enjoy the conference. Based on the
current registered participants, approxiately 30% have chosen to attend the conference virtually. Whether
you join us in person or virtually, we sincerely hope everyone has a remarkable conference experience.<br>
This General Chair’s message is where I express my gratitude to the many individuals who have made
enormous contributions to the conference over the past year.

Read [**ACL 2023 General Chair's message**](https://docs.google.com/document/d/1WobYM7norbG4dI48s75HfJoD89qgX5a_F-6U8AteLSA/edit?usp=sharing/) in full.

##### **[Conference Handbook](https://2023.aclweb.org/downloads/acl2023-handbook.pdf)**
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The Association for Computational Linguistics (ACL) is the premier international scientific and professional society for people working on computational problems involving human language, a field often referred to as either computational linguistics or natural language processing.

Summarization models often generate text that is poorly calibrated to quality metrics because they are trained to maximize the likelihood of a single reference (MLE). To address this, recent work has added a calibration step, which exposes a model to its own ranked outputs to improve relevance or, in a separate line of work, contrasts positive and negative sets to improve faithfulness. While effective, much of this work has focused on \emph{how} to generate and optimize these sets. Less is known about \emph{why} one setup is more effective than another. In this work, we uncover the underlying characteristics of effective sets. For each training instance, we form a large, diverse pool of candidates and systematically vary the subsets used for calibration fine-tuning. Each selection strategy targets distinct aspects of the sets, such as lexical diversity or the size of the gap between positive and negatives. On three diverse scientific long-form summarization datasets (spanning biomedical, clinical, and chemical domains), we find, among others, that faithfulness calibration is optimal when the negative sets are extractive and more likely to be generated, whereas for relevance calibration, the metric margin between candidates should be maximized and surprise--the disagreement between model and metric defined candidate rankings--minimized.

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What are the Desired Characteristics of Calibration Sets? Identifying Correlates on Long Form Scientific Summarization

Many open-domain dialogue models pre-trained with social media comments can generate coherent replies but have difficulties producing engaging responses. This phenomenon might mainly result from the deficiency of annotated human-human conversations and the misalignment with human preference. In this paper, we propose a novel and efficient framework Diamante to boost the open-domain chatbot, where two kinds of human feedback (including explicit demonstration and implicit preference) are collected and leveraged. By asking annotators to select or amend the model-generated candidate responses, Diamante efficiently collects the human demonstrated responses and constructs a Chinese chit-chat dataset. To enhance the alignment with human preference, Diamante leverages the implicit preference in the data collection process and introduces the generation-evaluation joint training. Comprehensive experiments indicate that the Diamante dataset and joint training paradigm can significantly boost the performance of pre-trained dialogue models. The overall engagingness of the previous state-of-the-art model has been improved remarkably by 50% in Chinese open-domain conversations.

<iframe src="https://app.sli.do/event/or9aypsi961h595NQtD7kk/embed/polls/21fee97f-2ffb-4993-b478-9778a7666598" width="300" height="400"></iframe>

Towards Boosting the Open-Domain Chatbot with Human Feedback

Africa has over 2000 indigenous languages but they are under-represented in NLP research due to lack of datasets. In recent years, there have been progress in developing labelled corpora for African languages. However, they are often available in a single domain and may not generalize to other domains. In this paper, we focus on the task of sentiment classification for cross-domain adaptation. We create a new dataset, Nollywood movie reviews for five languages widely spoken in Nigeria (English, Hausa, Igbo, Nigerian Pidgin, and Yoruba). We provide an extensive empirical evaluation using classical machine learning methods and pre-trained language models. By leveraging transfer learning, we compare the performance of cross-domain adaptation from Twitter domain, and cross-lingual adaptation from English language. Our evaluation shows that transfer from English in the same target domain leads to more than 5% improvement in accuracy compared to transfer from Twitter in the same language. To further mitigate the domain difference, we leverage machine translation from English to other Nigerian languages, which leads to a further improvement of 7% over cross-lingual evaluation. While machine translation to low-resource languages are often of low quality, our analysis shows that sentiment related words are often preserved.

<iframe src="https://app.sli.do/event/oApzFnCrRo86e5qieE2QHQ/embed/polls/5690b812-6fbf-432b-96c5-d4c874b62731" width="300" height="400"></iframe>

NollySenti: Leveraging Transfer Learning and Machine Translation for Nigerian Movie Sentiment Classification

In-context learning, where pre-trained language models learn to perform tasks from task examples and instructions in their contexts, has attracted much attention in the NLP community. However, the ability of in-context learning is not fully exploited because language models are not explicitly trained to learn in context. To this end, we propose PICL (Pre-training for In-Context Learning), a framework to enhance the language models' in-context learning ability by pre-training the model on a large collection of "intrinsic tasks" in the general plain-text corpus using the simple language modeling objective. PICL encourages the model to infer and perform tasks by conditioning on the contexts while maintaining task generalization of pre-trained models. We evaluate the in-context learning performance of the model trained with PICL on seven widely-used text classification datasets and the Super-NaturalInstrctions benchmark, which contains 100+ NLP tasks formulated to text generation. Our experiments show that PICL is more effective and task-generalizable than a range of baselines, outperforming larger language models with nearly 4x parameters. The code is publicly available at https://github.com/thu-coai/PICL.

<iframe src="https://app.sli.do/event/eX4PwSmcCc1EvCqjxcYdKB/embed/polls/844eccb7-db55-4e51-b118-c9d63ffa7560" width="300" height="400"></iframe>

Pre-Training to Learn in Context

Knowledge Distillation (KD) is one of the most effective approaches to deploying large-scale pre-trained language models in low-latency environments by transferring the knowledge contained in the large-scale models to smaller student models.Prior KD approaches use the soft labels and intermediate activations generated by the teacher to transfer knowledge to the student model parameters alone. In this paper, we show that having access to non-parametric memory in the form of a knowledge base with the teacher's soft labels and predictions can further improve student generalization. To enable the student to retrieve from the knowledge base effectively, we propose a new framework and loss function that preserves the semantic similarities of teacher and student training examples. We show through extensive experiments that our retrieval mechanism can achieve state-of-the-art performance for task-specific knowledge distillation on the GLUE benchmark.

ReAugKD: Retrieval-Augmented Knowledge Distillation For Pre-trained Language Models

Empathy is a crucial factor in open-domain conversations, which naturally shows one's caring and understanding to others. Though several methods have been proposed to generate empathetic responses, existing works often lead to monotonous empathy that refers to generic and safe expressions. In this paper, we propose to use explicit control to guide the empathy expression and design a framework DiffusEmp based on conditional diffusion language model to unify the utilization of dialogue context and attribute-oriented control signals. Specifically, communication mechanism, intent, and semantic frame are imported as multi-grained signals that control the empathy realization from coarse to fine levels. We then design a specific masking strategy to reflect the relationship between multi-grained signals and response tokens, and integrate it into the diffusion model to influence the generative process. Experimental results on a benchmark dataset EmpatheticDialogue show that our framework outperforms competitive baselines in terms of controllability, informativeness, and diversity without the loss of context-relatedness.

<iframe src="https://app.sli.do/event/iHwnn5G9xYwcAmSbeKA4Au/embed/polls/da86b93a-d2ca-4509-a656-0263e815b0d1" width="300" height="400"></iframe>

DiffusEmp: A Diffusion Model-Based Framework with Multi-Grained Control for Empathetic Response Generation

Explanations of neural models aim to reveal a model's decision-making process for its predictions. However, recent work shows that current methods giving explanations such as saliency maps or counterfactuals can be misleading, as they are prone to present reasons that are unfaithful to the model's inner workings. This work explores the challenging question of evaluating the faithfulness of natural language explanations (NLEs). To this end, we present two tests. First, we propose a counterfactual input editor for inserting reasons that lead to counterfactual predictions but are not reflected by the NLEs. Second, we reconstruct inputs from the reasons stated in the generated NLEs and check how often they lead to the same predictions. Our tests can evaluate emerging NLE models, proving a fundamental tool in the development of faithful NLEs.

<iframe src="https://app.sli.do/event/6qSnTPZvioRLfFJpZUjhCw/embed/polls/f8531f97-7e7d-48ec-ab70-f2948cffc598" width="300" height="400"></iframe>

Faithfulness Tests for Natural Language Explanations

Advances in deep neural models for automatic speech recognition (ASR) have yielded dramatic improvements in ASR quality for resource-rich languages, with English ASR now achieving word error rates comparable to that of human transcribers. The vast majority of the world's languages, however, lack the quantity of data necessary to approach this level of accuracy. In this paper we use four of the most popular ASR toolkits to train ASR models for eleven languages with limited ASR training resources: eleven widely spoken languages of Africa, Asia, and South America, one endangered language of Central America, and three critically endangered languages of North America. We find that no single architecture consistently outperforms any other. These differences in performance so far do not appear to be related to any particular feature of the datasets or characteristics of the languages. These findings have important implications for future research in ASR for under-resourced languages. ASR systems for languages with abundant existing media and available speakers may derive the most benefit simply by collecting large amounts of additional acoustic and textual training data. Communities using ASR to support endangered language documentation efforts, who cannot easily collect more data, might instead focus on exploring multiple architectures and hyperparameterizations to optimize performance within the constraints of their available data and resources.

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An (unhelpful) guide to selecting the best ASR architecture for your under-resourced language

Among the remarkable emergent capabilities of large language models (LMs) is free-text rationalization; beyond certain scale, large LMs are capable of generating seemingly useful rationalizations, which in turn, can dramatically enhance their performances on leaderboards. This phenomenon raises a question: can machine generated rationales also be useful for humans, especially when lay humans try to answer questions based on those machine rationales? We observe that human utility of existing rationales is far from satisfactory and expensive to estimate with human studies. Existing metrics like task performance of the LM generating the rationales or similarity between generated and gold rationales are not good indicators of their human utility. While we observe that certain properties of rationales like conciseness and novelty are correlated with their human utility, estimating them without human involvement is challenging. We show that, by estimating a rationale's helpfulness in answering similar unseen instances, we can measure its human utility to a better extent. We also translate this finding into an automated score, Gen-U, that we propose, which can help improve LMs' ability to generate rationales with better human utility, while maintaining most of its task performance. Lastly, we release all code and collected data with this project.

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Are Machine Rationales (Not) Useful to Humans? Measuring and Improving Human Utility of Free-text Rationales

Communication success relies heavily on reading participants' reactions. Such feedback is especially important for mental health counselors, who must carefully consider the client's progress and adjust their approach accordingly. However, previous NLP research on counseling has mainly focused on studying counselors' intervention strategies rather than their clients' reactions to the intervention. This work aims to fill this gap by developing a theoretically grounded annotation framework that encompasses counselors' strategies and client reaction behaviors. The framework has been tested against a large-scale, high-quality text-based counseling dataset we collected over the past two years from an online welfare counseling platform. Our study show how clients react to counselors' strategies, how such reactions affect the final counseling outcomes, and how counselors can adjust their strategies in response to these reactions. We also demonstrate that this study can help counselors automatically predict their clients' states.

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What are the Desired Characteristics of Calibration Sets? Identifying Correlates on Long Form Scientific Summarization

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