Croatia

Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either task-oriented or open-domain scenarios, a categorization that has been inadequate for capturing influence skills systematically. There exists no formal definition or category for dialogue systems with these skills and data-driven efforts in this direction are highly limited. In this work, we formally define and introduce the category of social influence dialogue systems that influence users&#39; cognitive and emotional responses, leading to changes in thoughts, opinions, and behaviors through natural conversations. We present a survey of various tasks, datasets, and methods, compiling the progress across seven diverse domains. We discuss the commonalities and differences between the examined systems, identify limitations, and recommend future directions. This study serves as a comprehensive reference for social influence dialogue systems to inspire more dedicated research and discussion in this emerging area.

EACL 2023

Social Influence Dialogue Systems: A Survey of Datasets and Models For Social Influence Tasks

social influence

survey

dialogue system

Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either task-oriented or open-domain scenarios, a categorization that has been inadequate for capturing influence skills systematically. There exists no formal definition or category for dialogue systems with these skills and data-driven efforts in this direction are highly limited. In this work, we formally define and introduce the category of social influence dialogue systems that influence users' cognitive and emotional responses, leading to changes in thoughts, opinions, and behaviors through natural conversations. We present a survey of various tasks, datasets, and methods, compiling the progress across seven diverse domains. We discuss the commonalities and differences between the examined systems, identify limitations, and recommend future directions. This study serves as a comprehensive reference for social influence dialogue systems to inspire more dedicated research and discussion in this emerging area.

poster

### Welcome to the 17th Conference of the European Chapter of the Association for Computational Linguistics (EACL) 
Continuing its mission of expanding and involving the science community of all European countries, EACL had selected the Ukrainian community for the 16th EACL, which took place online due to the COVID pandemic. Unfortunately, the ongoing war made the organisation in Kyiv impossible. Considering the importance of physical interaction among researchers, especially after the restrictions imposed by the COVID pandemic, in addition to an online mode, the conference will be held in Dubrovnik, Croatia, from 2 to 6 of May, 2023. The original aim of strengthening the connection with the Ukrainian community will not change as our program will feature a dedicated session and a workshop to highlight work on Ukrainian language technologies. As the flagship European conference in the field of computational linguistics, EACL welcomes European and international researchers covering a broad spectrum of research areas that are concerned with computational approaches to natural language.

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As the flagship European conference in the field of computational linguistics, EACL welcomes European and international researchers covering a broad spectrum of research areas that are concerned with computational approaches to natural language.

Parameter-efficient tuning aims at updating only a small subset of parameters when adapting a pretrained model to downstream tasks. In this work, we introduce PASTA, in which we only modify the special token representations (e.g., [SEP] and [CLS] in BERT) before the self-attention module at each layer in Transformer-based models. PASTA achieves comparable performance to fine-tuning in natural language understanding tasks including text classification and NER with up to only 0.029\% of total parameters trained. Our work not only provides a simple yet effective way of parameter-efficient tuning, which has a wide range of practical applications when deploying finetuned models for multiple tasks, but also demonstrates the pivotal role of special tokens in pretrained language models.

Parameter-Efficient Tuning with Special Token Adaptation

In real-world debates, the most common way to counter an argument is to reason against its main point, that is, its conclusion. Existing work on the automatic generation of natural language counter-arguments does not address the relation to the conclusion, possibly because many arguments leave their conclusion implicit. In this paper, we hypothesize that the key to effective counter-argument generation is to explicitly model the argument's conclusion and to ensure that the stance of the generated counter is opposite to that conclusion. In particular, we propose a multitask approach that jointly learns to generate both the conclusion and the counter of an input argument. The approach employs a stance-based ranking component that selects the counter from a diverse set of generated candidates whose stance best opposes the generated conclusion. In both automatic and manual evaluation, we provide evidence that our approach generates more relevant and stance-adhering counters than strong baselines.

Conclusion-based Counter-Argument Generation

The distribution of knowledge elements such as entity types and event types is long-tailed in natural language. Hence information extraction datasets naturally conform long-tailed distribution. Although imbalanced datasets can teach the model about the useful real-world bias, deep learning models may learn features not generalizable to rare or unseen expressions of entities or events during evaluation, especially for rare types without sufficient training instances. Existing approaches for the long-tailed learning problem seek to manipulate the training data by re-balancing, augmentation or introducing extra prior knowledge. In comparison, we propose to handle the generalization challenge by making the evaluation instances closer to the frequent training cases. We design a new transformation module that transforms infrequent candidate mention representation during evaluation with the average mention representation in the training dataset. Experimental results on classic benchmarks on three entity or event extraction datasets demonstrates the effectiveness of our framework.

Shorten the Long Tail for Rare Entity and Event Extraction

Semantic parsing plays a key role in digital voice assistants such as Alexa, Siri, and Google Assistant by mapping natural language to structured meaning representations. When we want to improve the capabilities of a voice assistant by adding a new domain, the underlying semantic parsing model needs to be retrained using thousands of annotated examples from the new domain, which is time-consuming and expensive. In this work, we present an architecture to perform such domain adaptation automatically, with only a small amount of metadata about the new domain and without any new training data (zero-shot) or with very few examples (few-shot). We use a base seq2seq (sequence-to-sequence) architecture and augment it with a concept encoder that encodes intent and slot tags from the new domain. We also introduce a novel decoder-focused approach to pretrain seq2seq models to be concept aware using Wikidata and use it to help our model learn important concepts and perform well in low-resource settings. We report few-shot and zero-shot results for compositional semantic parsing on the TOPv2 dataset and show that our model outperforms prior approaches in few-shot settings for the TOPv2 and SNIPS datasets.

Low-Resource Compositional Semantic Parsing with Concept Pretraining

This work focuses on in-context data augmentation for intent detection. Having found that augmentation via in-context prompting of large pre-trained language models (PLMs) alone does not improve performance, we introduce a novel approach based on PLMs and pointwise V-information (PVI), a metric that can measure the usefulness of a datapoint for training a model. Our method first fine-tunes a PLM on a small seed of training data and then synthesizes new datapoints - utterances that correspond to given intents. It then employs intent-aware filtering, based on PVI, to remove datapoints that are not helpful to the downstream intent classifier. Our method is thus able to leverage the expressive power of large language models to produce diverse training data. Empirical results demonstrate that our method can produce synthetic training data that achieve state-of-the-art performance on three challenging intent detection datasets under few-shot settings (1.28\% absolute improvement in 5-shot and 1.18\% absolute in 10-shot, on average) and perform on par with the state-of-the-art in full-shot settings (within 0.01\% absolute, on average).

Selective In-Context Data Augmentation for Intent Detection using Pointwise V-Information

Existing state-of-the-art methods for open-domain question-answering (ODQA) use an open book approach in which information is first retrieved from a large text corpus or knowledge base (KB) and then reasoned over to produce an answer. A recent alternative is to retrieve from a collection of previously-generated question-answer pairs; this has several practical advantages including being more memory and compute-efficient. Question-answer pairs are also appealing in that they can be viewed as an intermediate between text and KB triples: like KB triples, they often concisely express a single relationship, but like text, have much higher coverage than traditional KBs. In this work, we describe a new QA system that augments a text-to-text model with a large memory of question-answer pairs, and a new pre-training task for the latent step of question retrieval. The pre-training task substantially simplifies training and greatly improves performance on smaller QA benchmarks. Unlike prior systems of this sort, our QA system can also answer multi-hop questions that do not explicitly appear in the collection of stored question-answer pairs.

Augmenting Pre-trained Language Models with QA-Memory for Open-Domain Question Answering

We describe a simple and effective method (Spectral Attribute removaL; SAL) to remove private or guarded information from neural representations. Our method uses matrix decomposition to project the input representations into directions with reduced covariance with the guarded information rather than maximal covariance as factorization methods normally use. We begin with linear information removal and proceed to generalize our algorithm to the case of nonlinear information removal using kernels. Our experiments demonstrate that our algorithm retains better main task performance after removing the guarded information compared to previous work. In addition, our experiments demonstrate that we need a relatively small amount of guarded attribute data to remove information about these attributes, which lowers the exposure to sensitive data and is more suitable for low-resource scenarios.

Gold Doesn't Always Glitter: Spectral Removal of Linear and Nonlinear Guarded Attribute Information

Dropout is a widely used regularization trick to resolve the overfitting issue in large feedforward neural networks trained on a small dataset, which performs poorly on the held-out test subset. Although the effectiveness of this regularization trick has been extensively studied for convolutional neural networks, there is a lack of analysis of it for unsupervised models and in particular, VAE-based neural topic models. In this paper, we have analyzed the consequences of dropout in the encoder as well as in the decoder of the VAE architecture in three widely used neural topic models, namely, contextualized topic model (CTM), ProdLDA, and embedded topic model (ETM) using four publicly available datasets. We characterize the dropout effect on these models in terms of the quality and predictive performance of the generated topics.

Do Neural Topic Models Really Need Dropout? Analysis of the Effect of Dropout in Topic Modeling

We propose two methods to make unsupervised domain adaptation (UDA) more parameter efficient using adapters -- small bottleneck layers interspersed with every layer of the large-scale pre-trained language model (PLM). The first method deconstructs UDA into a two-step process: first by adding a domain adapter to learn domain-invariant information and then by adding a task adapter that uses domain-invariant information to learn task representations in the source domain. The second method jointly learns a supervised classifier while reducing the divergence measure. 
Compared to strong baselines, our simple methods perform well in natural language inference (MNLI) and the cross-domain sentiment classification task. We even outperform unsupervised domain adaptation methods such as DANN and DSN in sentiment classification, and we are within 0.85\% F1 for natural language inference task, by fine-tuning only a fraction of the full model parameters. We release our code at this URL.

UDAPTER - Efficient Domain Adaptation Using Adapters

For end-to-end speech translation, regularizing the encoder with the Connectionist Temporal Classification (CTC) objective using the source transcript or target translation as labels can greatly improve quality. However, CTC demands an extra prediction layer over the vocabulary space, bringing in non-negligible model parameters and computational overheads, although this layer becomes useless at inference. In this paper, we re-examine the need for genuine vocabulary labels for CTC for regularization and explore strategies to reduce the CTC label space, targeting improved efficiency without quality degradation. We propose coarse labeling for CTC (CoLaCTC), which merges vocabulary labels via simple heuristic rules, such as using truncation, division or modulo (MOD) operations. Despite its simplicity, our experiments on 4 source and 8 target languages show that CoLaCTC with MOD particularly can compress the label space aggressively to 256 and even further, gaining training efficiency (1.18× ∼ 1.77× speedup depending on the original vocabulary size) yet still delivering comparable or better performance than the CTC baseline. We also show that CoLaCTC successfully generalizes to CTC regularization regardless of using transcript or translation for labeling.

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Parameter-Efficient Tuning with Special Token Adaptation