Croatia

End-to-end neural models for conversational AI often assume that a response can be generated by considering only the knowledge acquired by the model during training. Document-oriented conversational models make a similar assumption by conditioning the input on the document and assuming that any other knowledge is captured in the model’s weights. However, a conversation may refer to external knowledge sources. In this work, we present EKo-DoC, an architecture for document-oriented conversations with access to external knowledge: we assume that a conversation is centered around a topic document and that external knowledge is needed to produce responses. EKo-DoC includes a dense passage retriever, a re-ranker, and a response generation model. We train the model end-to-end by using silver labels for the retrieval and re-ranking components that we automatically acquire from the attention signals of the response generation model. We demonstrate with automatic and human evaluations that incorporating external knowledge improves response generation in document-oriented conversations. Our architecture achieves new state-of-the-art results on the Wizard of Wikipedia dataset, outperforming a competitive baseline by 10.3% in Recall@1 and 7.4% in ROUGE-L.

EACL 2023

External Knowledge Acquisition for End-to-End Document-Oriented Dialog Systems

retrieval-augmeted generation

document-oriented dialog systems

information retrieval

poster

### Welcome to the 17th Conference of the European Chapter of the Association for Computational Linguistics (EACL) 
Continuing its mission of expanding and involving the science community of all European countries, EACL had selected the Ukrainian community for the 16th EACL, which took place online due to the COVID pandemic. Unfortunately, the ongoing war made the organisation in Kyiv impossible. Considering the importance of physical interaction among researchers, especially after the restrictions imposed by the COVID pandemic, in addition to an online mode, the conference will be held in Dubrovnik, Croatia, from 2 to 6 of May, 2023. The original aim of strengthening the connection with the Ukrainian community will not change as our program will feature a dedicated session and a workshop to highlight work on Ukrainian language technologies. As the flagship European conference in the field of computational linguistics, EACL welcomes European and international researchers covering a broad spectrum of research areas that are concerned with computational approaches to natural language.

You need to register for the conference in order to access this site. Please visit https://2023.eacl.org/registration for more information.

As the flagship European conference in the field of computational linguistics, EACL welcomes European and international researchers covering a broad spectrum of research areas that are concerned with computational approaches to natural language.

Recent advances in large pre-trained language models (PLMs) lead to impressive gains on natural language understanding (NLU) tasks with task-specific fine-tuning. However, directly fine-tuning PLMs heavily relies on sufficient labeled training instances, which are usually hard to obtain. Prompt-based tuning on PLMs has shown to be powerful for various downstream few-shot tasks. Existing works studying prompt-based tuning for few-shot NLU tasks mainly focus on deriving proper label words with a verbalizer or generating prompt templates to elicit semantics from PLMs. In addition, conventional data augmentation strategies such as synonym substitution are also widely adopted in low-resource scenarios. However, the improvements they bring to prompt-based few-shot learning have been demonstrated to be marginal. Thus, an important research question arises as follows: how to design effective data augmentation methods for prompt-based few-shot tuning? To this end, considering the label semantics are essential in prompt-based tuning, we propose a novel label-guided data augmentation framework PromptDA, which exploits the enriched label semantic information for data augmentation. Extensive experiment results on few-shot text classification tasks show that our proposed framework achieves superior performances by effectively leveraging label semantics and data augmentation for natural language understanding.

PromptDA: Label-guided Data Augmentation for Prompt-based Few Shot Learners

The rise in hateful and offensive language directed at other users is one of the adverse side effects of the increased use of social networking platforms. This could make it difficult for human moderators to review tagged comments filtered by classification systems. To help address this issue, we present the ViHOS (Vietnamese Hate and Offensive Spans) dataset, the first human-annotated corpus containing 26k spans on 11k comments. We also provide definitions of hateful and offensive spans in Vietnamese comments as well as detailed annotation guidelines. Besides, we conduct experiments with various state-of-the-art models. Specifically, XLM-R\_Large achieved the best F1-scores in Single span detection and All spans detection, while PhoBERT\_Large obtained the highest in Multiple spans detection. Finally, our error analysis demonstrates the difficulties in detecting specific types of spans in our data for future research. Our dataset is released on GitHub.

ViHOS: Hate Speech Spans Detection for Vietnamese

When describing actions, subtle changes in word choice can evoke very different associations with the involved entities. For instance, a company `\{\textbackslash{}it employing\} workers' evokes a more positive connotation than the one `\{\textbackslash{}it exploiting\}' them. This concept is called \{\textbackslash{}it connotation\}. This paper investigates whether pre-trained language models (PLMs) encode such subtle connotative information about \{\textbackslash{}it power differentials\} between involved entities. We design a probing framework for power connotation, building on\textasciitilde{}\textbackslash{}citet\{sap-etal-2017-connotation\}'s operationalization of \{\textbackslash{}it connotation frames\}. We show that zero-shot prompting of PLMs leads to above chance prediction of power connotation, however fine-tuning PLMs using our framework drastically improves their accuracy. Using our fine-tuned models, we present a case study of \{\textbackslash{}it power dynamics\} in US news reporting on immigration, showing the potential of our framework as a tool for understanding subtle bias in the media.

Probing Power by Prompting: Harnessing Pre-trained Language Models for Power Connotation Framing

FEVEROUS is a fact extraction and verification task that requires systems to extract evidence of both sentences and table cells from a Wikipedia dump, then predict the veracity of the given claim accordingly. Existing works extract evidence in the two formats separately, ignoring potential connections between them. In this paper, we propose a Unified Evidence Extraction model (UnifEE), which uses a mixed evidence graph to extract the evidence in both formats. With the carefully-designed unified evidence graph, UnifEE allows evidence interactions among all candidates in both formats at similar granularity. Experiments show that, with information aggregated from related evidence candidates in the fusion graph, UnifEE can make better decisions about which evidence should be kept, especially for claims requiring multi-hop reasoning or a combination of tables and texts. Thus it outperforms all previous evidence extraction methods and brings significant improvement in the subsequent claim verification step.

UnifEE: Unified Evidence Extraction for Fact Verification

Recognizing medical self-disclosure is important in many healthcare contexts, but it has been under-explored by the NLP community. We conduct a three-pronged investigation of this task. We (1) manually expand and refine the only existing medical self-disclosure corpus, resulting in a new, publicly available dataset of 3,919 social media posts with clinically validated labels and high compatibility with the existing task-specific protocol. We also (2) study the merits of pretraining task domain and text style by comparing Transformer-based models for this task, pretrained from general, medical, and social media sources. Our BERTweet condition outperforms the existing state of the art for this task by a relative F1 score increase of 16.73\%. Finally, we (3) compare data augmentation techniques for this task, to assess the extent to which medical self-disclosure data may be further synthetically expanded. We discover that this task poses many challenges for data augmentation techniques, and we provide an in-depth analysis of identified trends.

What Clued the AI Doctor In? On the Influence of Data Source and Quality for Transformer-Based Medical Self-Disclosure Detection

Text-based environments enable RL agents to learn to converse and perform interactive tasks through natural language. However, previous RL approaches applied to text-based environments show poor performance when evaluated on unseen games. 
This paper investigates the improvement of generalisation performance through the simple switch from a value-based update method to a policy-based one, within text-based environments. We show that by replacing commonly used value-based methods with REINFORCE with baseline, a far more general agent is produced. The policy-based agent is evaluated on Coin Collector and Question Answering with interactive text (QAit), two text-based environments designed to test zero-shot performance. We see substantial improvements on a variety of zero-shot evaluation experiments, including tripling accuracy on various QAit benchmark configurations. The results indicate that policy-based RL has significantly better generalisation capabilities than value-based methods within such text-based environments, suggesting that RL agents could be applied to more complex natural language environments.

Policy-based Reinforcement Learning for Generalisation in Interactive Text-based Environments

Unsupervised anomaly detection seeks to identify deviant data samples in a dataset without using labels and constitutes a challenging task, particularly when the majority class is heterogeneous. This paper addresses this topic for textual data and aims to determine whether a text sample is an outlier within a potentially multi-topic corpus. To this end, it is crucial to grasp the semantic aspects of words, particularly when dealing with short texts, since it is difficult to syntactically discriminate data samples based only on a few words. Thereby we make use of word embeddings to represent each sample by a dense vector, efficiently capturing the underlying semantics. Then, we rely on the Mixture Model approach to detect which samples deviate the most from the underlying distributions of the corpus. Experiments carried out on real datasets show the effectiveness of the proposed approach in comparison to state-of-the-art techniques both in terms of performance and time efficiency, especially when more than one topic is present in the corpus.

Unsupervised Anomaly Detection in Multi-Topic Short-Text Corpora

The Appraisal framework in linguistics defines the framework for fine-grained evaluations and opinions and has contributed to sentiment analysis and opinion mining. As developing appraisal-annotated resources requires tagging of several dimensions with distinct semantic taxonomies, it has been primarily conducted manually by human experts through expensive and time-consuming processes. In this paper, we study how to automatically identify and annotate text segments for appraisal. 
We formulate the problem as a sequence tagging problem and propose novel task and sentiment adapters based on language models for appraisal tagging. Our model, named Adaptive Appraisal (A\$\^{}2\$), achieves superior performance than baseline adapter-based models and other neural classification models, especially for cross-domain and cross-language settings. Source code for A\$\^{}2\$ is available at: https://github.com/ltian678/AA-code.git

Task and Sentiment Adaptation for Appraisal Tagging

Event scenarios are often complex and involve multiple event sequences connected through different entity participants. Exploring such complex scenarios requires an ability to branch through different sequences, something that is difficult to achieve with standard event language modeling. To address this, we propose a question-guided generation framework that models events in complex scenarios as answers to questions about participants. At any step in the generation process, the framework uses the previously-generated events as context, but generates the next event as an answer to one of three questions: what else a participant did, what else happened to a participant, or what else happened. The participants and the questions themselves can be sampled or be provided as input from a user, allowing for controllable exploration. Our empirical evaluation shows that this question-guided generation provides better coverage of participants, diverse events within a domain, comparable perplexities for modeling event sequences, and more effective control for interactive schema generation.

Modeling Complex Event Scenarios via Simple Entity-focused Questions

Recent research has shown that language models exploit `artifacts' in benchmarks to solve tasks, rather than truly learning them, leading to inflated model performance. In pursuit of creating better benchmarks, we propose VAIDA, a novel benchmark creation paradigm for NLP, that focuses on guiding crowdworkers, an under-explored facet of addressing benchmark idiosyncrasies. VAIDA facilitates sample correction by providing realtime visual feedback and recommendations to improve sample quality. Our approach is domain, model, task, and metric agnostic, and constitutes a paradigm shift for robust, validated, and dynamic benchmark creation via human-and-metric-in-the-loop workflows. We evaluate via expert review and a user study with NASA TLX. We find that VAIDA decreases effort, frustration, mental, and temporal demands of crowdworkers and analysts, simultaneously increasing the performance of both user groups with a 45.8\% decrease in the level of artifacts in created samples. As a by product of our user study, we observe that created samples are adversarial across models, leading to decreases of 31.3\% (BERT), 22.5\% (RoBERTa), 14.98\% (GPT-3 fewshot) in performance.

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External Knowledge Acquisition for End-to-End Document-Oriented Dialog Systems

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PromptDA: Label-guided Data Augmentation for Prompt-based Few Shot Learners