United Arab Emirates

Knowledge-grounded dialogue systems powered by large language models often generate responses that, while fluent, are not attributable to a relevant source of information. Progress towards models that do not exhibit this issue requires evaluation metrics that can quantify its prevalence. To this end, we introduce the Benchmark for Evaluation of Grounded INteraction (BEGIN), comprised of 12k dialogue turns generated by neural dialogue systems trained on three knowledge-grounded dialogue corpora. We collect human annotations assessing the extent to which the models&#39; responses can be attributed to the given background information. We then use BEGIN to analyze eight evaluation metrics. We find that these metrics rely on spurious correlations, do not reliably distinguish attributable abstractive responses from unattributable ones, and perform substantially worse when the knowledge source is longer. Our findings underscore the need for more sophisticated and robust evaluation metrics for knowledge-grounded dialogue. We make BEGIN publicly available at https://github.com/google/BEGIN-dataset .

EMNLP 2022

Evaluating Attribution in Dialogue Systems: The BEGIN Benchmark

evalaution

information-seeking systems

hallucination

faithfulness

benchmark

dialogue

## Welcome to NAACL 2022!
The Annual Meeting of the North American Chapter of the Association for Computational Linguistics (NAACL) is taking place July 10-15, 2022 as a hybrid event, in Seattle, WA and online. We are happy to welcome all of you to conference! 
 
The main conference program features oral presentations, in-person and virtual posters and demo sessions, a plenary session for our best paper presentations and awards, keynote presentations, a plenary panel on the place of linguistics and symbolic structures in NLP, and an Industrial Track panel on Careers in NLP.
 
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The program also features 6 Tutorials and 26 Workshops.
 
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NAACL 2022

2022 Annual Conference of the North American Chapter of the Association for Computational Linguistics

Knowledge-grounded dialogue systems powered by large language models often generate responses that, while fluent, are not attributable to a relevant source of information. Progress towards models that do not exhibit this issue requires evaluation metrics that can quantify its prevalence. To this end, we introduce the Benchmark for Evaluation of Grounded INteraction (BEGIN), comprised of 12k dialogue turns generated by neural dialogue systems trained on three knowledge-grounded dialogue corpora. We collect human annotations assessing the extent to which the models' responses can be attributed to the given background information. We then use BEGIN to analyze eight evaluation metrics. We find that these metrics rely on spurious correlations, do not reliably distinguish attributable abstractive responses from unattributable ones, and perform substantially worse when the knowledge source is longer. Our findings underscore the need for more sophisticated and robust evaluation metrics for knowledge-grounded dialogue. We make BEGIN publicly available at https://github.com/google/BEGIN-dataset .

poster

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Welcome!
EMNLP 2022 will take place in Abu Dhabi from December 7th to December 11th, 2022. And it will be held in hybrid mode, both online and offline.

Cross-lingual summarization is the task of generating a summary in one language (e.g., English) for the given document(s) in a different language (e.g., Chinese). Under the globalization background, this task has attracted increasing attention of the computational linguistics community. Nevertheless, there still remains a lack of comprehensive review for this task. Therefore, we present the first systematic critical review on the datasets, approaches, and challenges in this field. Specifically, we carefully organize existing datasets and approaches according to different construction methods and solution paradigms, respectively. For each type of datasets or approaches, we thoroughly introduce and summarize previous efforts and further compare them with each other to provide deeper analyses. In the end, we also discuss promising directions and offer our thoughts to facilitate future research. This survey is for both beginners and experts in cross-lingual summarization, and we hope it will serve as a starting point as well as a source of new ideas for researchers and engineers interested in this area.

A Survey on Cross-Lingual Summarization

This paper presents Summary Workbench, a new tool for developing and evaluating text summarization models. New models and evaluation measures can be easily integrated as Docker-based plugins, allowing to examine the quality of their summaries against any input and to evaluate them using various evaluation measures. Visual analyses combining multiple measures provide insights into the models' strengths and weaknesses. The tool is hosted at https://tldr.demo.webis.de and also supports local deployment for private resources.

SUMMARY WORKBENCH: Unifying Application and Evaluation of Text Summarization Models

Pre-Trained Models (PTMs) have reshaped the development of Natural Language Processing (NLP) and achieved significant improvement in various benchmarks. Yet, it is not easy for industrial practitioners to obtain high-performing PTM-based models without a large amount of labeled training data and deploy them online with fast inference speed. To bridge this gap, EasyNLP is designed to make it easy to build NLP applications, which supports a comprehensive suite of NLP algorithms. It further features knowledge-enhanced pre-training, knowledge distillation and few-shot learning functionalities, and provides a unified framework of model training, inference and deployment for real-world applications. EasyNLP has powered over ten business units within Alibaba Group and is seamlessly integrated to the Platform of AI (PAI) products on Alibaba Cloud. The source code of EasyNLP is released at GitHub (https://github.com/alibaba/EasyNLP).

EasyNLP: A Comprehensive and Easy-to-use Toolkit for Natural Language Processing

We present an open-source and extensible knowledge extraction toolkit DeepKE, supporting complicated low-resource, document-level and multimodal scenarios in knowledge base population. DeepKE implements various information extraction tasks, including named entity recognition, relation extraction and attribute extraction. With a unified framework, DeepKE allows developers and researchers to customize datasets and models to extract information from unstructured data according to their requirements. Specifically, DeepKE not only provides various functional modules and model implementation for different tasks and scenarios but also organizes all components by consistent frameworks to maintain sufficient modularity and extensibility. We release the source code at GitHub: https://github.com/zjunlp/DeepKE with Google Colab tutorials and comprehensive documents for beginners. Besides, we present an online system at http://deepke.zjukg.cn/ for real-time extraction of various tasks, and a demo video in http://deepke.zjukg.cn/demo.mp4.

DeepKE: A Deep Learning Based Knowledge Extraction Toolkit for Knowledge Base Population

Recently, pre-trained language models (PLMs) have achieved great success on various NLP tasks and have shown a trend of exponential growth in model size. To alleviate the unaffordable computational costs brought by the size growth, model compression has been widely explored. Existing efforts have achieved promising results in compressing medium-sized models for specific tasks, while task-agnostic compression for big models with over billions of parameters is rarely studied. Task-agnostic compression can provide an efficient and versatile big model for both prompting and delta tuning, leading to a more general impact than task-specific compression. Hence, we introduce a task-agnostic compression toolkit BMCook for big models. In BMCook, we implement four representative compression methods, including quantization, pruning, distillation, and MoEfication. Developers can easily combine these methods towards better efficiency. To evaluate BMCook, we apply it to compress T5-3B (a PLM with 3 billion parameters). We achieve nearly 12x efficiency improvement while maintaining over 97% of the original T5-3B performance on three typical NLP benchmarks. Moreover, the final compressed model also significantly outperforms T5-base (a PLM with 220 million parameters), which has a similar computational cost. BMCook is publicly available at https://github.com/OpenBMB/BMCook.

BMCook: A Task-agnostic Compression Toolkit for Big Models

TextBox 2.0 is a comprehensive and unified library, focusing on the use of pre-trained language models (PLMs) to facilitate research on text generation.
To be comprehensive, our library covers 13 common text generation tasks and their corresponding 83 datasets and further incorporates 45 PLMs. We also implement 4 efficient training strategies and provide 4 generation objectives for pre-training new PLMs from scratch.
To be unified, we design the interfaces to support the entire research pipeline (from data loading to training and evaluation), ensuring that each step can be fulfilled in a unified way. Despite the rich functionality, it is easy to use our library, either through the friendly Python API or command line.
We conduct extensive experiments to validate the effectiveness of our library, and the results show that it can accurately reproduce existing models. Besides, we exemplify four types of research scenarios. The project is released at the link: https://github.com/RUCAIBox/TextBox.

TextBox 2.0: A Text Generation Library with Pre-trained Language Models

Diagnostic coding, or ICD coding, is the task of assigning diagnosis codes defined by the ICD (International Classification of Diseases) standard to patient visits based on clinical notes. The current process of manual ICD coding is time-consuming and often error-prone, which suggests the need for automatic ICD coding. However, despite the long history of automatic ICD coding, there have been no standardized frameworks for benchmarking ICD coding models.
We open-source an easy-to-use tool named AnEMIC, which provides a streamlined pipeline for preprocessing, training, and evaluating for automatic ICD coding. We correct errors in preprocessing by existing works, and provide key models and weights trained on the correctly preprocessed datasets. We also provide an interactive demo performing real-time inference from custom inputs, and visualizations drawn from explainable AI to analyze the models. We hope the framework helps move the research of ICD coding forward and helps professionals explore the potential of ICD coding. The framework and the associated code are available here.

AnEMIC: A Framework for Benchmarking ICD Coding Models

The medical conversational system can relieve doctors’ burden and improve healthcare efficiency, especially during the COVID-19 pandemic. However, the existing medical dialogue systems have the problems of weak scalability, insufficient knowledge, and poor controllability. Thus, we propose a medical conversational question-answering (CQA) system based on the knowledge graph, namely MedConQA, which is designed as a pipeline framework to maintain high flexibility. Our system utilizes automated medical procedures, including medical triage, consultation, image-text drug recommendation, and record. Each module has been open-sourced as a tool, which can be used alone or in combination, with robust scalability. Besides, to conduct knowledge-grounded dialogues with users, we first construct a Chinese Medical Knowledge Graph (CMKG) and collect a large-scale Chinese Medical CQA (CMCQA) dataset, and we design a series of methods for reasoning more intellectually. Finally, we use state-of-the-art (SOTA) techniques to keep the final generated response more controllable, which is further assured by hospital and professional evaluations. We have open-sourced related code, datasets, web pages, and tools, hoping to advance future research.

MedConQA: Medical Conversational Question Answering System based on Knowledge Graphs

Recent research has shown that large language models pretrained using unsupervised approaches can achieve significant performance improvement on many downstream tasks. Typically when adapting these language models to downstream tasks, like a classification or regression task, we employ a fine-tuning paradigm in which the sentence representation from the language model is input to a task-specific head; the model is then fine-tuned end-to-end. However, with the emergence of models like GPT-3, prompt-based fine-tuning has been proven to be a successful approach for few-shot tasks. Inspired by this work, we study discrete prompt technologies in practice. There are two issues that arise with the standard prompt approach. First, it can overfit on the prompt template. Second, it requires manual effort to formulate the downstream task as a language model problem. In this paper, we propose an improvement to prompt-based fine-tuning that addresses these two issues. We refer to our approach as DynaMaR -- Dynamic Prompt with Mask Token Representation. Results show that DynaMaR can achieve an average improvement of 10% in few-shot settings and improvement of 3.7% in data-rich settings over the standard fine-tuning approach on four e-commerce applications.

DynaMaR: Dynamic Prompt with Mask Token Representation

Conversational understanding is an integral part of modern intelligent devices. In a large fraction of the global traffic from customers using smart digital assistants, frictions in dialogues may be attributed to incorrect understanding of the entities in a customer's query due to factors including ambiguous mentions, mispronunciation, background noise and faulty on-device signal processing. Such errors are compounded by two common deficiencies from intelligent devices namely, (1) the device not being tailored to individual customers, and (2) the device responses being unaware of the context in the conversation session. Viewing this problem via the lens of retrieval-based search engines, we build and evaluate a scalable entity correction system, PENTATRON. The system leverages a parametric transformer-based language model to learn patterns from in-session customer-device interactions coupled with a non-parametric personalized entity index to compute the correct query, which aids downstream components in reasoning about the best response. In addition to establishing baselines and demonstrating the value of personalized and context-aware systems, we use multitasking to learn the domain of the correct entity. We also investigate the utility of language model prompts. Through extensive experiments, we show a significant upward movement of the key metric (Exact Match) by up to 500.97% (relative to the baseline).

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A Survey on Cross-Lingual Summarization

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