United Arab Emirates

Expressing empathy is important in everyday conversations, and exploring how empathy arises is crucial in automatic response generation. Most previous approaches consider only a single factor that affects empathy. However, in practice, empathy generation and expression is a very complex and dynamic psychological process. A listener needs to find out events which cause a speaker&#39;s emotions (emotion cause extraction), project the events into some experience (knowledge extension), and express empathy in the most appropriate way (communication mechanism).To this end, we propose a novel approach, which integrates the three components - emotion cause, knowledge graph, and communication mechanism for empathetic response generation.Experimental results on the benchmark dataset demonstrate the effectiveness of our method and show that incorporating the key components generates more informative and empathetic responses.

EMNLP 2022

Wish I Can Feel What You Feel: A Neural Approach for Empathetic Response Generation

empathy dialogues ， emotion cause， knowledge extension，communication mechanism

## Welcome to EMNLP 2022!
I am delighted to welcome you to EMNLP 2022! I believe this conference has been complicated beyond any precedent. Over the past year, it’s been thrilling to see the organization team approach each new puzzle with creativity and enthusiasm. We hope that those participating in Abu Dhabi as well as those joining remotely will leave the conference feeling newly inspired by the program and newly connected to our ever-growing community. Following EMNLP 2021 and major NLP conferences since, EMNLP 2022 is “hybrid,” serving both virtual and in-person participants.

Our key innovations for EMNLP 2022 include:

* EMNLP 2022 is “hybrid” in a second sense, as well: we allowed both direct and rolling review paper submissions, building on the pilot experiment of EMNLP 2021, which considered a small number of ARR submissions. 
* Familiar from NAACL but new to EMNLP, we’ve added an industry track.
* During the conference, “portals” will link virtual poster sessions to in-person conference participants during poster sessions each day.
* The first ACL-family conference in the United Arab Emirates.

 *Message from Noah A. Smith, University of Washington and Allen Institute for AI, Seattle, Washington, USA* 
***EMNLP 2022 General Chair***
 
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EMNLP 2022 will take place in Abu Dhabi from December 7th to December 11th, 2022. And it will be held in hybrid mode, both online and offline.

Expressing empathy is important in everyday conversations, and exploring how empathy arises is crucial in automatic response generation. Most previous approaches consider only a single factor that affects empathy. However, in practice, empathy generation and expression is a very complex and dynamic psychological process. A listener needs to find out events which cause a speaker's emotions (emotion cause extraction), project the events into some experience (knowledge extension), and express empathy in the most appropriate way (communication mechanism).To this end, we propose a novel approach, which integrates the three components - emotion cause, knowledge graph, and communication mechanism for empathetic response generation.Experimental results on the benchmark dataset demonstrate the effectiveness of our method and show that incorporating the key components generates more informative and empathetic responses.

findings / work in progress

Visual question answering (VQA) is a hallmark of vision and language reasoning
and a challenging task under the zero-shot setting.
We propose Plug-and-Play VQA (PNP-VQA),
a modular framework for zero-shot VQA.
In contrast to most existing works, which require substantial adaptation of pretrained language models (PLMs) for the vision modality,
PNP-VQA requires no additional training of the PLMs.
Instead, we propose to use natural language and network interpretation as an intermediate representation that glues pretrained models together. We first generate question-guided informative image captions,
and pass the captions to a PLM as context for question answering.
Surpassing end-to-end trained baselines, PNP-VQA achieves state-of-the-art results on zero-shot VQAv2 and GQA. With 11B parameters, it outperforms the 80B-parameter Flamingo model by 8.5% on VQAv2. 
With 738M PLM parameters, PNP-VQA achieves an improvement of 9.1% on GQA over FewVLM with 740M PLM parameters.

Plug-and-Play VQA: Zero-shot VQA by Conjoining Large Pretrained Models with Zero Training

Subword-level models have been the dominant paradigm in NLP. However, character-level models have the benefit of seeing each character individually, providing the model with more detailed information that ultimately could lead to better models. Recent works have shown character-level models to be competitive with subword models, but costly in terms of time and computation. Character-level models with a downsampling component alleviate this, but at the cost of quality, particularly for machine translation. 
This work analyzes the problems of previous downsampling methods and introduces a novel downsampling method which is informed by subwords.
This new downsampling method not only outperforms existing downsampling methods, showing that downsampling characters can be done without sacrificing quality, but also leads to promising performance compared to subword models for translation.

Subword-Delimited Downsampling for Better Character-Level Translation

The surge of pre-training has witnessed the rapid development of document understanding recently. Pre-training and fine-tuning framework has been effectively used to tackle texts in various formats, including plain texts, document texts, and web texts. Despite achieving promising performance, existing pre-trained models usually target one specific document format at one time, making it difficult to combine knowledge from multiple document formats. To address this, we propose XDoc, a unified pre-trained model which deals with different document formats in a single model. For parameter efficiency, we share backbone parameters for different formats such as the word embedding layer and the Transformer layers. Meanwhile, we introduce adaptive layers with lightweight parameters to enhance the distinction across different formats. Experimental results have demonstrated that with only 36.7\% parameters, XDoc achieves comparable or even better performance on a variety of downstream tasks compared with the individual pre-trained models, which is cost effective for real-world deployment. The code and pre-trained models are publicly available at \url{https://aka.ms/xdoc}.

XDoc: Unified Pre-training for Cross-Format Document Understanding

We investigate the dynamics of increasing the number of model parameters versus the number of labeled examples across a wide variety of tasks. Our exploration reveals that while scaling parameters consistently yields performance improvements, the contribution of additional examples highly depends on the task's format. Specifically, in open question answering tasks, enlarging the training set does not improve performance. In contrast, classification, extractive question answering, and multiple choice tasks benefit so much from additional examples that collecting a few hundred examples is often "worth" billions of parameters. We hypothesize that unlike open question answering, which involves recalling specific information, solving strategies for tasks with a more restricted output space transfer across examples, and can therefore be learned with small amounts of labeled data.

A Few More Examples May Be Worth Billions of Parameters

To build a conversational agent that interacts fluently with humans, previous studies blend knowledge or personal profile into the pre-trained language model. However, the model that considers knowledge and persona at the same time is still limited, leading to hallucination and a passive way of using personas. We propose an effective dialogue agent that grounds external knowledge and persona simultaneously. The agent selects the proper knowledge and persona to use for generating the answers with our candidate scoring implemented with a poly-encoder. Then, our model generates the utterance with lesser hallucination and more engagingness utilizing retrieval augmented generation with knowledge-persona enhanced query. We conduct experiments on the persona-knowledge chat and achieve state-of-the-art performance in grounding and generation tasks on the automatic metrics. Moreover, we validate the answers from the models regarding hallucination and engagingness through human evaluation and qualitative results. We show our retriever's effectiveness in extracting relevant documents compared to the other previous retrievers, along with the comparison of multiple candidate scoring methods. Code is available at \url{https://github.com/dlawjddn803/INFO}

You Truly Understand What I Need : Intellectual and Friendly Dialog Agents grounding Persona and Knowledge

With the recent success of dense retrieval methods based on bi-encoders, studies have applied this approach to various interesting downstream retrieval tasks with good efficiency and in-domain effectiveness.
Recently, we have also seen the presence of dense retrieval models in Math Information Retrieval (MIR) tasks,
but the most effective systems remain classic retrieval methods that consider hand-crafted structure features.
In this work, we try to combine the best of both worlds:\ a well-defined structure search method for effective formula search and efficient bi-encoder dense retrieval models to capture contextual similarities.
Specifically, we have evaluated two representative bi-encoder models for token-level and passage-level dense retrieval on recent MIR tasks.
Our results show that bi-encoder models are highly complementary to existing structure search methods, and we are able to advance the state-of-the-art on MIR datasets.

Evaluating Token-Level and Passage-Level Dense Retrieval Models for Math Information Retrieval

Math word problem solver requires both precise relation reasoning about quantities in the text and reliable generation for the diverse equation. Current sequence-to-tree or relation extraction methods regard this only from a fixed view, struggling to simultaneously handle complex semantics and diverse equations. However, human solving naturally involves two consistent reasoning views: top-down and bottom-up, just as math equations also can be expressed in multiple equivalent forms: pre-order and post-order. We propose a multi-view consistent contrastive learning for a more complete semantics-to-equation mapping. The entire process is decoupled into two independent but consistent views: top-down decomposition and bottom-up construction, and the two reasoning views are aligned in multi-granularity for consistency, enhancing global generation and precise reasoning. Experiments on multiple datasets across two languages show our approach significantly outperforms the existing baselines, especially on complex problems. We also show after consistent alignment, multi-view can absorb the merits of both views and generate more diverse results consistent with the mathematical laws.

Multi-View Reasoning: Consistent Contrastive Learning for Math Word Problem

Despite the important evolutions in few-shot and zero-shot learning techniques, domain specific applications still require expert knowledge and significant effort in annotating and labeling a large volume of unstructured textual data. To mitigate this problem, active learning, and meta-learning attempt to reach a high performance with the least amount of labeled data. In this paper, we introduce a novel approach to combine both lines of work by initializing an active learner with meta-learned parameters obtained through meta-training on tasks similar to the target task during active learning. In this approach we use the pre-trained BERT as our text-encoder and meta-learn its parameters with LEOPARD, which extends the model-agnostic meta-learning method by generating task dependent softmax weights to enable learning across tasks with different number of classes. We demonstrate the effectiveness of our method by performing active learning on five natural language understanding tasks and six datasets with five different acquisition functions. We train two different meta-initializations, and we use the pre-trained BERT base initialization as baseline. We observe that our approach performs better than the baseline at low budget, especially when closely related tasks were present during meta-learning. Moreover, our results show that better performance in the initial phase, i.e., with fewer labeled samples, leads to better performance when larger acquisition batches are used. We also perform an ablation study of the proposed method, showing that active learning with only the meta-learned weights is beneficial and adding the meta-learned learning rates and generating the softmax have negative consequences for the performance.

Few-shot initializing of Active Learner via Meta-Learning

Multilingual transformer language models have recently attracted much attention from researchers and are used in cross-lingual transfer learning for many NLP tasks such as text classification and named entity recognition.
However, similar methods for transfer learning from monolingual text to code-switched text have not been extensively explored mainly due to the following challenges:
(1) Code-switched corpus, unlike monolingual corpus, consists of more than one language and existing methods can't be applied efficiently,
(2) Code-switched corpus is usually made of resource-rich and low-resource languages and upon using multilingual pre-trained language models, the final model might bias towards resource-rich language. 
In this paper, we focus on code-switched sentiment analysis where we have a labelled resource-rich language dataset and unlabelled code-switched data. We propose a framework that takes the distinction between resource-rich and low-resource language into account.
Instead of training on the entire code-switched corpus at once, we create buckets based on the fraction of words in the resource-rich language and progressively train from resource-rich language dominated samples to low-resource language dominated samples. 
Extensive experiments across multiple language pairs demonstrate that progressive training helps low-resource language dominated samples.

Progressive Sentiment Analysis for Code-Switched Text Data

Data artifacts incentivize machine learning models to learn non-transferable generalizations by taking advantage of shortcuts in the data, and
there is growing evidence that data artifacts play a role for the strong results that 
deep learning models achieve in recent natural language processing benchmarks.
In this paper, we focus on task-oriented dialogue and investigate whether popular 
datasets such as MultiWOZ contain such data artifacts.
We found that by only keeping frequent phrases in the training
examples, state-of-the-art models perform similarly compared 
to the variant trained with full data, suggesting 
they exploit these spurious correlations
to solve the task. Motivated by this, we propose 
a contrastive learning based framework to encourage the model 
to ignore these cues and focus on learning generalisable patterns. We also experiment with adversarial filtering to remove easy training instances so that the model would focus on learning from the harder instances. We conduct a number of generalization
experiments --- e.g., cross-domain/dataset and adversarial tests --- to assess the robustness of our approach and found that it works exceptionally well.

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