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Spoken language understanding (SLU), which converts user requests in natural language to machine-interpretable expressions, is becoming an essential task. The lack of training data is an important problem, especially for new system tasks, because existing SLU systems are based on statistical approaches. In this paper, we proposed to use two sources of the ``wisdom of crowds,&#39;&#39; crowdsourcing and knowledge community website, for improving the SLU system. We firstly collected paraphrasing variations for new system tasks through crowdsourcing as seed data, and then augmented them using similar questions from a knowledge community website. We investigated the effects of the proposed data augmentation method in SLU task, even with small seed data. In particular, the proposed architecture augmented more than 120,000 samples to improve SLU accuracies.

COLING 2020

Improving Spoken Language Understanding by Wisdom of Crowds

the wisdom of crowds

spoken language understanding

data augmentation

We are pleased to announce the Fortieth AAAI Conference on Artificial Intelligence (AAAI-26), which will be held in Singapore EXPO from January 20 to January 27, 2026.

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AAAI 2026

We are pleased to announce the Fortieth AAAI Conference on Artificial Intelligence (AAAI-26), which will be held in Singapore EXPO from January 20 to January 27, 2026.

Spoken language understanding (SLU), which converts user requests in natural language to machine-interpretable expressions, is becoming an essential task. The lack of training data is an important problem, especially for new system tasks, because existing SLU systems are based on statistical approaches. In this paper, we proposed to use two sources of the ``wisdom of crowds,'' crowdsourcing and knowledge community website, for improving the SLU system. We firstly collected paraphrasing variations for new system tasks through crowdsourcing as seed data, and then augmented them using similar questions from a knowledge community website. We investigated the effects of the proposed data augmentation method in SLU task, even with small seed data. In particular, the proposed architecture augmented more than 120,000 samples to improve SLU accuracies.

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COLING, the International Conference on Computational Linguistics, is one of the premier conferences for natural language processing and computational linguistics. Often grouped within the field of artificial intelligence, but actually pre-dating the development of artificial intelligence, advances in computational linguistics and natural language processing are now some of the major drivers behind the use of artificial intelligence for commercial and social applications – for example, on-line search, machine translation and with voice-assisted conversational devices.

First established in 1965, the biennial COLING conference is held in diverse parts of the globe and attracts participants from both top-ranked research centers and emerging countries. Today, the most important developments in our field are taking place not only in universities and academic research institutes, but also in industrial research departments and in technological startups. COLING conferences provide opportunities for all these communities to showcase their exciting developments.

COLING, the International Conference on Computational Linguistics, is one of the premier conferences for natural language processing and computational linguistics. Often grouped within the field of artificial intelligence, but actually pre-dating the development of artificial intelligence, advances in computational linguistics and natural language processing are now some of the major drivers behind the use of artificial intelligence for commercial and social applications – for example, on-line search, machine translation and with voice-assisted conversational devices.

In this paper, we explore a novel solution of constructing a heterogeneous graph for each instance by leveraging aspect-focused and inter-aspect contextual dependencies for the specific aspect. Based on it, we propose a novel graph-aware model with Interactive Graph Convolutional Networks (InterGCN) for aspect sentiment analysis. Specifically, an ordinary dependency graph is first constructed for each sentence over the dependency tree. Then we refine the graph by considering the syntactical dependencies between contextual words and aspect-specific words to derive the aspect-focused graph. Subsequently, the aspect-focused graph and the corresponding embedding matrix are fed into the aspect-focused GCN to capture the key aspect and contextual words. Besides, to interactively extract the dependencies between the aspect words and other aspects, an inter-aspect GCN is adopted to model the representations learned by aspect-focused GCN based on the inter-aspect graph. Hence, the model can be aware of the significant contextual and aspect words when interactively learning the sentiment features for a specific aspect. Experimental results on four benchmark datasets illustrate that our proposed model outperforms state-of-the-art methods and substantially boosts the performance in comparison with BERT.

Jointly Learning Aspect-Focused and Inter-Aspect Relations with Graph Convolutional Networks for Aspect Sentiment Analysis

There is a large body of work on Biomedical Entity Recognition (Bio-NER) for English, but there have only been a few attempts addressing NER for Chinese biomedical texts. Because of the growing amount of Chinese biomedical discoveries being patented, and lack of NER models for patent data, we train and evaluate NER models for the analysis of Chinese biomedical patent data, based on BERT. By doing so, we show the value and potential of this domain-specific NER task. For the evaluation of our methods we built our own Chinese biomedical patents NER dataset, and our optimized model achieved an F1 score of 0.54±0.15. Further biomedical analysis indicates that our solution can help detecting meaningful biomedical entities and novel gene-gene interactions, with limited labeled data, training time and computing power.

Named Entity Recognition for Chinese biomedical patents

In a general sense, language models are methods that learn to predict one or more words based on an already given context. Due to their unsupervised nature, they are candidates for efficient, automatic indication of dialogue quality. We demonstrate that human evaluators have a positive correlation between the output of the language models and scores.

Language Model Transformers as Evaluators for Open-Domain Dialogues

Emotion recognition in conversations (ERC) has received much attention recently in the natural language processing community. Considering that the emotions of the utterances in conversations are interactive, previous works usually implicitly model the emotion interaction between utterances by modeling dialogue context, but the misleading emotion information from context often interferes with the emotion interaction. We noticed that the gold emotion labels of the context utterances can provide explicit and accurate emotion interaction, but it is impossible to input gold labels at inference time. To address this problem, we propose an iterative emotion interaction network, which uses iteratively predicted emotion labels instead of gold emotion labels to explicitly model the emotion interaction. This approach solves the above problem, and can effectively retain the performance advantages of explicit modeling. We conduct experiments on two datasets, and our approach achieves state-of-the-art performance.

An Iterative Emotion Interaction Network for Emotion Recognition in Conversations

In this study, we propose a unified approach for different generation manners of machine translation to achieve a better tradeoff between translation performance and latency. We abstract the generation process into repeated position selection and token prediction, and propose novel model structure and training strategy to support token prediction at any position given partially observable target tokens.
Our model can support different generation manners with a set of well-trained parameters, including (non-)monotonic autoregressive, semi-autoregressive and non-autoregressive models. Generation in different orders is also supported as a by-product.

Train Once, and Decode As You Like

We propose a reference-less metric trained on manual evaluations of system outputs for grammatical error correction. Previous studies have shown that reference-less metrics are promising; however, existing metrics are not optimized for manual evaluation of the system output because there is no dataset of system output with manual evaluation. This study manually evaluates the output of grammatical error correction systems to optimize the metrics. Experimental results show that the proposed metric improves the correlation with manual evaluation in both system-and sentence-level meta-evaluation.

SOME: Reference-less Sub-Metrics Optimized for Manual Evaluations of Grammatical Error Correction

Endowing a chatbot with a personality is essential to deliver more realistic conversations. Various persona-based dialogue models have been proposed to generate personalized and diverse responses by utilizing predefined persona information. However, generating personalized responses is still a challenging task since the leverage of predefined persona information is often insufficient. To alleviate this problem, we propose a novel Persona Enhanced Dual Alternating Learning Network (PEDNet) aiming at producing more personalized responses in various open-domain conversation scenarios. PEDNet consists of a Context-Dominated Network (CDNet) and a Persona-Dominated Network (PDNet), which are built upon a common encoder-decoder backbone. CDNet learns to select a proper persona as well as ensure the contextual relevance of the predicted response, while PDNet learns to enhance the utilization of persona information when generating the response by weakening the disturbance of specific content in the conversation context. CDNet and PDNet are trained alternately using a multi-task training approach to equip PEDNet with the both capabilities they have learned. Both automatic and human evaluations on a newly released dialogue dataset Persona-chat demonstrate that our method could deliver more personalized responses than baseline methods.

PEDNet: A Persona Enhanced Dual Alternating Learning Network for Conversational Response Generation

Aspect-based sentiment analysis (ABSA) aims to determine the sentiment polarity of each specific aspect in a given sentence. Existing researches have realized the importance of the aspect for the ABSA task and have derived many interactive learning methods that model context based on specific aspect. However, current interaction mechanisms are ill-equipped to learn complex sentences with multiple aspects, and these methods underestimate the representation learning of the aspect. In order to solve the two problems, we propose a mutual enhanced transformation network (METNet) for the ABSA task. First, the aspect enhancement module in METNet improves the representation learning of the aspect with contextual semantic features, which gives the aspect more abundant information. Second, METNet designs and implements a hierarchical structure, which enhances the representations of aspect and context iteratively. Experimental results on SemEval 2014 Datasets demonstrate the effectiveness of METNet, and we further prove that METNet is outstanding in multi-aspect scenarios.

METNet: A Mutual Enhanced Transformation Network for Aspect-based Sentiment Analysis

Emotion lexicons have been shown effective for emotion classification (Baziotis et al., 2018). Previous studies handle emotion lexicon construction and emotion classification separately. In this paper, we propose an emotional network (EmNet) to jointly learn sentence emotions and construct emotion lexicons which are dynamically adapted to a given context. The dynamic emotion lexicons are useful for handling words with multiple emotions based on different context, which
can effectively improve the classification accuracy. We validate the approach on two representative architectures – LSTM and BERT, demonstrating its superiority on identifying emotions in English tweets. Our model outperforms several approaches proposed in previous studies and achieves new state-of-the-art on the benchmark Twitter dataset.

Emotion Classification by Jointly Learning to Lexiconize and Classify

Utterance classification is a key component in many conversational systems. However, classifying real-world user utterances is challenging, as people may express their ideas and thoughts in manifold ways, and the amount of training data for some categories may be fairly limited, resulting in imbalanced data distributions. To alleviate these issues, we conduct a comprehensive survey regarding state-of-the-art data augmentation approaches for text classification to cope with imbalanced data.


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