CogSci 2025

August 02, 2025

San Francisco, United States

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keywords:

computer science

robotics

human-computer interaction

artificial intelligence

machine learning

To investigate the effects of human feedback strategies on machine learning (ML), we collected data from participants (N=36) as they evaluated a robot with numeric feedback during a card game. We found that participants employed different partial credit feedback strategies for robot failures during the task (i.e., participants varied in how they scored the same robot failure actions). We then used the feedback from each participant to generate extrapolated feedback strategies. In simulations, we found that training a supervised ML model with these different extrapolated feedback strategies influenced how well the model was able to learn the task. Models trained with labels from some reasonable strategies significantly outperformed models trained with labels from other reasonable strategies. Participants' familiarity with ML, artificial intelligence, and the task did not significantly affect how well their extrapolated feedback strategy trained the model. These findings have implications for transferring learning algorithms into the real world.

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