United States

Cultural harm stems in LLMs whereby these models fail to align with specific cultural norms, resulting in misrepresentations or violations of cultural values. This work addresses the challenges of ensuring cultural sensitivity in LLMs, especially in small-parameter models that often lack the extensive training data needed to capture global cultural nuances. We present two key contributions: (1) A cultural harm test dataset, created to assess model outputs across different cultural contexts through scenarios that expose potential cultural insensitivities, and (2) A culturally aligned preference dataset, aimed at restoring cultural sensitivity through fine-tuning based on feedback from diverse annotators. These datasets facilitate the evaluation and enhancement of LLMs, ensuring their ethical and safe deployment across different cultural landscapes. Our results show that integrating culturally aligned feedback leads to a marked improvement in model behavior, significantly reducing the likelihood of generating culturally insensitive or harmful content.

NAACL 2025

Navigating the Cultural Kaleidoscope: A Hitchhiker’s Guide to Sensitivity in Large Language Models

cultural sensitivity

llm safety

### Welcome to The 63rd Annual Meeting of the Association for Computational Linguistics (ACL 2025)

Message from the General Chair: 
*It is my great pleasure and honor to welcome you to the 63rd Annual Meeting of the Association for Computational Linguistics (ACL 2025), held in beautiful Vienna, Austria, from July 27 to August 1, 2025. ACL2025continues our field’s tradition of excellence in scholarship, innovation, and inclusivity, and I am deeply grateful to the many volunteers who have worked tirelessly to bring this event to life.* 
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ACL 2025

Welcome to The 63rd Annual Meeting of the Association for Computational Linguistics (ACL 2025)

technical paper

### Welcome to 2025 Annual Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics

Welcome to the 2025 meeting of the Nations of the Americas Chapter of the Association for Computational Linguistics! I am proud to help organize the first NAACL conference to carry the new name of our organization, one that emphasizes inclusion for all of the Americas. I am also pleased to welcome you to Albuquerque, New Mexico, a state whose unique blend of cultural influences will make for an excellent backdrop for NAACL 2025, especially with this year’s special theme on NLP in a Multicultural World. 
**[Continue reading...](https://drive.google.com/file/d/1jX-qGhqVSZZCIrAnJaz798pflu5Irrdn/view?usp=sharing)**

*- Colin Cherry, Google, NAACL 2025 General Chair* 

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Welcome to 2025 Annual Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics

Heterogeneous graph neural networks have recently gained attention for long document summarization, modeling the extraction as a node classification task. Although effective, these models often require external tools or additional machine learning models to define graph components, producing highly complex and less intuitive structures. We present GraphLSS, a heterogeneous graph construction for long document extractive summarization, incorporating Lexical, Structural, and Semantic features. It defines two levels of information (words and sentences) and four types of edges (sentence semantic similarity, sentence occurrence order, word in sentence, and word semantic similarity) without any need for auxiliary learning models. Experiments on two benchmark datasets show that GraphLSS is competitive with top-performing graph-based methods, outperforming recent non-graph models. We release our code on GitHub.

GraphLSS: Integrating Lexical, Structural, and Semantic Features for Long Document Extractive Summarization

As large language models (LLMs) become increasingly integrated into daily applications, it is essential to ensure they function fairly across diverse user demographics. In this work, we show that LLMs suffer from personalization bias, where their performance is impacted when they are personalized to a user's identity. We quantify personalization bias by evaluating the performance of LLMs along two axes - safety and utility. We measure safety by examining how benign LLM responses are to unsafe prompts. We measure utility by evaluating the LLM's performance on various tasks, including general knowledge, mathematical abilities, programming, and reasoning skills. We find that various LLMs, ranging from open-source models like Llama-3.1 and Mistral to API-based ones like GPT-3.5 and GPT-4o, exhibit significant variance in performance in terms of safety and utility when personalized with different user identities. Finally, we discuss several strategies to mitigate personalization bias and investigate the origin of personalization bias.

Exploring Safety-Utility Trade-Offs in Personalized Language Models

In an effort to mitigate the harms of large language models (LLMs), learning from human feedback (LHF) has been used to steer LLMs towards outputs that are intended to be both less harmful and more helpful. Despite the widespread adoption of LHF in practice, the quality of this feedback and its effectiveness as a safety mitigation technique remain unclear. This study addresses these issues by auditing the widely-used Helpful and Harmless (HH) dataset by Anthropic. Our work includes: (1) a thorough investigation of the dataset's content through both manual and automated evaluation; (2) experiments demonstrating the dataset's impact on models' safety; and (3) an analysis of the 100 most influential papers citing this dataset. Through our audit, we showcase how conceptualization failures and quality issues identified in the HH dataset can create additional harms by leading to disparate safety behaviors across demographic groups. Our findings highlight the need for more nuanced, context-sensitive approaches to safety mitigation in LLMs.

Beyond the Safety Bundle: Auditing the Helpful and Harmless Dataset

Autonomous agents powered by large language models (LLMs) have attracted significant research interest. However, the open-source community faces many challenges in developing specialized models for agent tasks, driven by the scarcity of high-quality agent datasets and the absence of standard protocols in this area. We introduce xLAM, a series of large action models designed for AI agent tasks. The xLAM series includes five models with both dense and mixture-of-expert architectures, ranging from 1B to 8x22B parameters, trained using a scalable, flexible pipeline that unifies, augments, and synthesizes diverse datasets to enhance AI agents' generalizability and performance across varied environments. Our experimental results demonstrate that xLAM consistently delivers exceptional performance across multiple agent ability benchmarks, notably securing the 1st position on the Berkeley Function-Calling Leaderboard, outperforming GPT-4, Claude-3, and many other models in terms of tool use. By releasing the xLAM series, we aim to advance the performance of open-source LLMs for autonomous AI agents, potentially accelerating progress and democratizing access to high-performance models for agent tasks.

xLAM: A Family of Large Action Models to Empower AI Agent Systems

Large language models (LLMs) have shown the emergent capability of in-context learning (ICL). One line of research has claimed that ICL is functionally equivalent to gradient descent, a type of error-driven learning mechanism. In this paper, we introduce a new way of diagnosing whether ICL is functionally performing error-driven learning. Our approach is based on the inverse frequency effect (IFE)---a phenomenon in which an agent's behavior is influenced to a greater degree when presented with improbable examples as compared to more likely ones. The IFE has previously been identified in psycholinguistics where humans exhibit the IFE in the context of structural priming (the tendency for people to produce sentence structures they have encountered recently). In that context, the IFE has been used as evidence that human structural priming must involve error-driven learning mechanisms. In our experiments, we simulated structural priming with ICL and found that LLMs indeed display the IFE, with the effect being stronger in larger models. We conclude that at least in the case we studied, ICL is indeed a type of error-driven learning, supporting the hypothesis that an error signal is implicitly computed in the forward pass during ICL. Our results suggest that both humans and LLMs make use of error-driven processing mechanisms in on-line processing.

Is In-Context Learning a Type of Error-Driven Learning? Evidence from the Inverse Frequency Effect in Structural Priming

Automated construction of shopping cart from
medical prescriptions is a vital prerequisite for
scaling up online pharmaceutical services
in emerging markets due to the high prevalence of paper prescriptions
that are challenging for customers to interpret.
We present RxLens, a multi-step end-end Large Language Model (LLM)-based deployed solution
for automated pharmacy cart construction comprising
multiple steps: redaction of Personal Identifiable Information (PII),
Optical Character Recognition (OCR), medication extraction, matching against the catalog, and bounding box detection for lineage. Our multi-step design leverages the synergy between retrieval and LLM-based generation
to mitigate the vocabulary gaps in LLMs and fuzzy matching errors during retrieval.
Empirical evaluation demonstrates that RxLens can yield up to 19% - 40% and 11% - 26% increase in Recall@3 relative to SOTA methods such as Medical Comprehend and vanilla retrieval augmentation of LLMs on handwritten and printed prescriptions respectively.
We also explore LLM-based auto-evaluation as an alternative to costly manual annotations and observe a 76% - 100% match relative to human judgements on various tasks.

RxLens: Multi-Agent LLM-powered Scan and Order for Pharmacy

Evaluating Large Language Models (LLMs) in low-resource and linguistically diverse languages remains a significant challenge in NLP, particularly for languages using non-Latin scripts like those spoken in India. Existing benchmarks predominantly focus on English, leaving substantial gaps in assessing LLM capabilities in these languages. We introduce MILU, a Multi-task Indic Language Understanding Benchmark, a comprehensive evaluation benchmark designed to address this gap. MILU spans 8 domains and 41 subjects across 11 Indic languages, reflecting general and culturally specific knowledge. With an India-centric design, incorporates material from regional and state-level examinations, covering topics such as local history, arts, festivals, and laws, alongside standard subjects like science and mathematics. We evaluate over 42 LLMs, and find that current LLMs struggle with MILU, with GPT-4o achieving the highest average accuracy at 74 percent. Open multilingual models outperform language-specific fine-tuned models, which perform only slightly better than random baselines. Models also perform better in high resource languages as compared to low resource ones. Domain-wise analysis indicates that models perform poorly in culturally relevant areas like Arts and Humanities, Law and Governance compared to general fields like STEM. To the best of our knowledge, MILU is the first of its kind benchmark focused on Indic languages, serving as a crucial step towards comprehensive cultural evaluation. All code, benchmarks, and artifacts are publicly available to foster open research.

MILU: A Multi-task Indic Language Understanding Benchmark

LLMs are increasingly used as seq2seq translators from natural language utterances to structured programs, a process called semantic interpretation. Unlike atomic labels or token sequences, programs are naturally represented as abstract syntax trees (ASTs). Such structured representation raises novel issues related to the design and selection of in-context examples (ICEs) presented to the LLM. We focus on decomposing the pool of available ICE trees into fragments, some of which may be better suited to solving the test instance. Next, we propose how to use (additional invocations of) an LLM with prompted syntax constraints to automatically map the fragments to corresponding utterances. Finally, we adapt and extend a recent method for diverse ICE selection to work with whole and fragmented ICE instances. We evaluate our system, SCUD4ICL, on popular diverse semantic parsing benchmarks, showing visible accuracy gains from our proposed decomposed diverse demonstration method. Benefits are particularly notable for smaller LLMs, ICE pools having larger labeled trees, and programs in lower resource languages.

Diverse In-Context Example Selection After Decomposing Programs and Aligned Utterances Improves Semantic Parsing

The rise of generative chat-based Large Language Models (LLMs) over the past two years has spurred a race to develop systems that promise near-human conversational and reasoning experiences. However, recent studies indicate that the language understanding offered by these models remains limited and far from human-like performance, particularly in grasping the contextual meanings of words—an essential aspect of reasoning. In this paper, we present a simple yet computationally efficient framework for multilingual Word Sense Disambiguation (WSD). Our approach reframes the WSD task as a cluster discrimination analysis over a semantic network refined from BabelNet using group algebra. We validate our methodology across multiple WSD benchmarks, achieving a new state of the art for all languages and tasks, as well as in individual assessments by part of speech. Notably, our model significantly surpasses the performance of current alternatives, even in low-resource languages, while reducing the parameter count by 72%.

SANDWiCH: Semantical Analysis of Neighbours for Disambiguating Words in Context ad Hoc

While compositional accounts of human language understanding are based on a hierarchical tree-like process, neural models like transformers lack a direct inductive bias for such tree structures. Introducing syntactic inductive biases could unlock more robust and data-efficient learning in transformer language models (LMs), but existing methods for incorporating such structure greatly restrict models, either limiting their expressivity or increasing inference complexity. This work instead aims to softly inject syntactic inductive biases into given transformer circuits, through a structured regularizer. We introduce TreeReg, an auxiliary loss function that converts bracketing decisions from silver parses into a set of differentiable orthogonality constraints on vector hidden states. TreeReg integrates seamlessly with the standard LM objective, requiring no architectural changes. LMs pre-trained with TreeReg on natural language corpora such as WikiText-103 achieve up to 10% lower perplexities on out-of-distribution data and up to 9.5 point improvements in syntactic generalization, requiring less than half the training data to outperform standard LMs. TreeReg still provides gains for pre-trained LLMs: Continued pre-training of Sheared Llama with TreeReg results in improved syntactic generalization, and fine-tuning on MultiNLI with TreeReg mitigates degradation of performance on adversarial NLI benchmarks by 41.2 points. We release all code to guide future research.

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GraphLSS: Integrating Lexical, Structural, and Semantic Features for Long Document Extractive Summarization

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