United States

In task-oriented dialogue systems, intent detection is crucial for interpreting user queries and providing appropriate responses. Existing research primarily addresses simple queries with a single intent, lacking effective systems for handling complex queries with multiple intents and extracting different intent spans. Additionally, there is a notable absence of multilingual, multi-intent datasets. This study addresses three critical tasks: extracting multiple intent spans from queries, detecting multiple intents, and developing a multilingual multi-label intent dataset. We introduce a novel multi-label multi-class intent detection dataset (MLMCID-dataset) curated from existing benchmark datasets. We also propose a pointer network-based architecture (MLMCID) to extract intent spans and detect multiple intents with coarse and fine-grained labels in the form of sextuplets. Comprehensive analysis demonstrates the superiority of our pointer network based system over baseline approaches in terms of accuracy and F1-score across various datasets.

EMNLP 2024

A Pointer Network based Approach for Joint Extraction and Detection of Multi-Label Multi-Class Intents

cost analysis

llms

low resource languages

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ACL 2024

The 62nd Annual Meeting of the Association for Computational Linguistics (ACL 2024) will take place in Bangkok, Thailand from August 11th to 16th, 2024. More information will be announced soon.

poster

## Welcome to EMNLP 2024! 
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offering both virtual and in-person participation in beautiful Miami. Due to a record-breaking number of submissions, we've expanded the total number of accepted papers to accommodate more cutting-edge research from around the globe.
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EMNLP 2024 will take place in Miami, Florida from Nov 12th to Nov 16th, 2024, at the Hyatt Regency Miami Hote and on Underline for remote participants.

We are proposing a novel framework for author diarization, i.e. attributing comments in online discussions to individual authors. We consider an innovative approach that merges pre-trained neural representations of writing style with author-conditional encoder-decoder diarization, enhanced by a Conditional Random Field with Viterbi decoding for alignment refinement. Additionally, we introduce two new large-scale German language datasets, one for authorship verification and the other for author diarization. We evaluate the performance of our diarization framework on these datasets, offering insights into the strengths and limitations of this approach.

Who Wrote When? Author Diarization in Social Media Discussions

Misinformation, defined as false or inaccurate information, can result in significant societal harm when it is spread with malicious or even unintentional intent. The rapid online information exchange necessitates advanced detection mechanisms to mitigate misinformation-induced harm. Existing research, however, has predominantly focused on the veracity of information, overlooking the legal implications and consequences of misinformation. In this work, we take a novel angle to consolidate the definition of misinformation detection using legal issues as a measurement of societal ramifications, aiming to bring interdisciplinary efforts to tackle misinformation and its consequence. We introduce a new task: Misinformation with Legal Consequence (MisLC), which leverages definitions from a wide range of legal domains covering 4 broader legal topics and 11 fine-grained legal issues, including hate speech, election laws, and privacy regulations. For this task, we advocate a two-step dataset curation approach that utilizes crowd-sourced checkworthiness and expert evaluations of misinformation. We provide insights about the MisLC task through empirical evidence, from the problem definition to experiments and expert involvement. While the latest large language models and retrieval-augmented generation are effective baselines for the task, we find they are still far from replicating expert performance.

Misinformation with Legal Consequences (MisLC): A New Task Towards Harnessing Societal Harm of Misinformation

In this study, we explore the use of Large Language Models (LLMs) to counteract hate speech. We conducted the first real-life A/B test assessing the effectiveness of LLM-generated counter-speech. During the experiment, we posted 753 automatically generated responses aimed at reducing user engagement under tweets that contained hate speech toward Ukrainian refugees in Poland.

Our work shows that interventions with LLM-generated responses significantly decrease user engagement, particularly for original tweets with at least ten views, reducing it by over 20%. This paper outlines the design of our automatic moderation system, proposes a simple metric for measuring user engagement and details the methodology of conducting such an experiment. We discuss the ethical considerations and challenges in deploying generative AI for discourse moderation.

LLM generated responses to mitigate the impact of hate speech

How are we able to learn about complex current events just from short snippets of video? While natural language enables straightforward ways to represent under-specified, partially observable events, visual data does not facilitate analogous methods and, consequently, introduces unique challenges in event understanding. With the growing prevalence of vision-capable AI agents, these systems must be able to model events from collections of unstructured video data. To tackle robust event modeling in multimodal settings, we introduce a multimodal formulation for partially-defined events and cast the extraction of these events as a three-stage span retrieval task. We propose a corresponding benchmark for this task, MultiVENT-G, that consists of 14.5 hours of densely annotated current event videos and 1,168 text documents, containing 22.8K labeled event-centric entities. We propose a collection of LLM-driven approaches to the task of multimodal event analysis, and evaluate them on MultiVENT-G. Results illustrate the challenges that abstract event understanding poses and demonstrates promise in event-centric video-language systems.

Grounding Complex Events in Multimodal Data

Spoken language presents a compelling medium for non-invasive Alzheimer's disease (AD) screening, and prior work has examined the use of fine-tuned pretrained language models (PLMs) for this purpose. However, PLMs are often optimized on tasks that are inconsistent with AD classification. Spoken language corpora for AD detection are also small and disparate, making generalizability difficult. This paper investigates the use of domain-adaptive prompt fine-tuning for AD detection, using AD classification loss as the training objective and leveraging spoken language corpora from a variety of language tasks. Extensive experiments using voting-based combinations of different prompting paradigms show an impressive mean detection F1=0.8952 (with std=0.01 and best F1=0.9130) for the highest-performing approach when using BERT as the base PLM.

Domain Adaptation via Prompt Learning for Alzheimer's Detection

Knowledge-based Visual Question Answering (KVQA) tasks require answering questions about images using extensive background knowledge. Despite significant advancements, generative models often struggle with these tasks due to the limited integration of external knowledge. In this paper, we introduce **EchoSight**, a novel multimodal Retrieval-Augmented Generation (RAG) framework that enables large language models (LLMs) to answer visual questions requiring fine-grained encyclopedic knowledge. To strive for high-performing retrieval, EchoSight first searches wiki articles by using visual-only information, subsequently, these candidate articles are further reranked according to their relevance to the combined text-image query. This approach significantly improves the integration of multimodal knowledge, leading to enhanced retrieval outcomes and more accurate VQA responses. Our experimental results on the E-VQA and InfoSeek datasets demonstrate that EchoSight establishes new state-of-the-art results in knowledge-based VQA, achieving an accuracy of 41.8% on E-VQA and 31.3% on InfoSeek.

EchoSight: Advancing Visual-Language Models with Wiki Knowledge

Productive interactions between diverse users and language technologies require outputs from the latter to be culturally relevant and sensitive. Prior works have evaluated models' knowledge of cultural norms, values, and artefacts, without considering how this knowledge manifests in downstream applications. In this work, we focus on extrinsic evaluation of cultural competence in two text generation tasks, open-ended question answering and story generation. We quantitatively and qualitatively evaluate model outputs when an explicit cue of culture, specifically nationality, is perturbed in the prompts. Although we find that model outputs do vary when varying nationalities and feature culturally relevant words, we also find weak correlations between text similarity of outputs for different countries and the cultural values of these countries. Finally, we discuss important considerations in designing comprehensive evaluation of cultural competence in user-facing tasks.

Extrinsic Evaluation of Cultural Competence in Large Language Models

Conversational systems must be robust to user interactions that naturally exhibit diverse conversational traits. Capturing and simulating these diverse traits coherently and efficiently presents a complex challenge. This paper introduces Multi-Trait Adaptive Decoding (mTAD), a method that generates diverse user profiles at decoding-time by sampling from various trait-specific Language Models (LMs). mTAD provides an adaptive and scalable approach to user simulation, enabling the creation of multiple user profiles without the need for additional fine-tuning. By analyzing real-world dialogues from the Conversational Task Assistant (CTA) domain, we identify key conversational traits and developed a framework to generate profile-aware dialogues that enhance conversational diversity. Experimental results validate the effectiveness of our approach in modeling single-traits using specialized LMs, which can capture less common patterns, even in out-of-domain tasks. Furthermore, the results demonstrate that mTAD is a robust and flexible framework for combining diverse user simulators.

Multi-trait User Simulation with Adaptive Decoding for Conversational Task Assistants

Reasoning about time and temporal relations is an integral aspect of human cognition, essential for perceiving the world and navigating our experiences. Though large language models (LLMs) have demonstrated impressive performance in many reasoning tasks, temporal reasoning remains challenging due to its intrinsic complexity. In this work, we first study an essential task of temporal reasoning—temporal graph generation, to unveil LLMs’ inherent, global reasoning capabilities. We show that this task presents great challenges even for the most powerful LLMs, such as GPT-3.5/4. We also notice a significant performance gap by small models (< 10B) that lag behind LLMs by 50%. Next, we study how to close this gap with a budget constraint, e.g., not using model finetuning. We propose a new prompting technique tailored for temporal reasoning, Narrative-of-Thought (NoT), that first converts the events set to a Python class, then prompts a small model to generate a temporally grounded narrative, guiding the final generation of a temporal graph. Extensive experiments showcase the efficacy of NoT in improving various metrics. Notably, NoT attains the highest F1 on the Schema-11 evaluation set, while securing an overall F1 on par with GPT-3.5. NoT also achieves the best structural similarity across the board, even compared with GPT-3.5/4.

Improving Temporal Reasoning of Language Models via Recounted Narratives

In this paper, we introduce Auto-Intent, a method to adapt a pre-trained large language model (LLM) as an agent for a target domain without direct fine-tuning, where we empirically focus on web navigation tasks. Our approach first discovers the underlying intents from target domain demonstrations unsupervisedly, in a highly compact form (up to three words). With the extracted intents, we train our intent predictor to predict the next intent given the agent’s past observations and actions. In particular, we propose a self-exploration approach where top-k probable intent predictions are provided as a hint to the pre-trained LLM agent, which leads to enhanced decision-making capabilities. Auto-Intent substantially improves the performance of GPT-{3.5, 4} and Llama-3.1-{70B, 405B} agents on the large-scale real-website navigation benchmarks from Mind2Web and online navigation tasks from WebArena with its cross-benchmark generalization from Mind2Web.

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Next from EMNLP 2024

Who Wrote When? Author Diarization in Social Media Discussions

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