United States

Empathy plays a pivotal role in fostering prosocial behavior, often triggered by the sharing of personal experiences through narratives. However, modeling empathy using NLP approaches remains challenging due to its deep interconnection with human interaction dynamics. Previous approaches, which involve fine-tuning language models (LMs) on human-annotated empathic datasets, have had limited success. In our pursuit of improving empathy understanding in LMs, we propose several strategies, including contrastive learning with masked LMs and supervised fine-tuning with large language models. While these methods show improvements over previous methods, the overall results remain unsatisfactory. To better understand this trend, we performed an analysis which reveals a low agreement among annotators. This lack of consensus hinders training and highlights the subjective nature of the task. We also explore the cultural impact on annotations. To study this, we meticulously collected story pairs in Urdu language and find that subjectivity in interpreting empathy among annotators appears to be independent of cultural background. Our systematic exploration of LMs’ understanding of empathy reveals substantial opportunities for further investigation in both task formulation and modeling.

EMNLP 2024

Can Machines Resonate with Humans? Evaluating the Emotional and Empathic Comprehension of LMs

disinformation narratives

llms

benchmark

EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible. The experience for on-site participants would closely approximate a normal pre-COVID *ACL conference, with 5-6 thematically organized parallel sessions and live Q/A and interactive discussion immediately after the talks. Presentations by virtual participants will be equitably interleaved with those of on-site participants, projected on the auditorium screens as if on-site, and also followed immediately by live Q/A and interactive discussion at a time during reasonable waking hours for the virtual presenter. For all participants, on-site and virtual, who are unable to attend a session due to either time-zone issues or because they are participating in another session live, talk recordings and slides will be available online at a minimum after the live presentation (and in many cases before as well), and questions may be submitted in advance on session-specific discussion boards and answered live in session with the usual visual aids if desired.

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EMNLP 2021

EMNLP 2021 is planned to be a hybrid event in Punta Cana, Dominican Republic, with both on-site and fully virtual participation possible.

poster

## Welcome to EMNLP 2024! 
We are excited to welcome you to one of the most prominent conferences in the field of Natural Language Processing. This year, EMNLP 2024 is being held in a hybrid format,
offering both virtual and in-person participation in beautiful Miami. Due to a record-breaking number of submissions, we've expanded the total number of accepted papers to accommodate more cutting-edge research from around the globe.
### [Conference Handbook](https://drive.google.com/file/d/1WPROgxjLAC96AJL7Ugy0tEnYm7dkrbHt/view?usp=sharing)<br><br><br>

You are required to register for this event. <br>**Please register [here](https://2024.emnlp.org/registration/).**<br> The EMNLP 2024 event page on Underline will be open to public one week prior to the event.

Please register!

EMNLP 2024 will take place in Miami, Florida from Nov 12th to Nov 16th, 2024, at the Hyatt Regency Miami Hote and on Underline for remote participants.

Large language models (LLMs) have shown the ability to solve complex decision-making tasks beyond natural language processing tasks. LLM agents based on few-shot in-context learning (ICL) achieve surprisingly high performance without training. Despite their simplicity and generalizability, ICL-based agents are limited in their ability to incorporate feedback from an environment. In this paper, we introduce Prospector, an LLM agent that consists of two complementary LLMs, an Actor and a Critic. To elicit better instruction-aligned actions from the LLM agent, we propose AskAct prompting that performs an additional self-asking step such as goal and progress checking before generating an action. Furthermore, to implicitly incorporate the environment feedback, we propose Trajectory Ranking that orders generated trajectories by predicting the expected total reward. Prospector encourages the LLM Actor to generate diverse (creative) trajectories, and harnesses the LLM Critic to select the most rewarding trajectory. On representative decision-making benchmark environments such as ALFWorld and WebShop, we empirically demonstrate that Prospector can considerably increase the success rate of given tasks, while outperforming recent advancements such as ReAct and Reflexion.

Prospector: Improving LLM Agents with Self-Asking and Trajectory Ranking

We address the challenge of building task-agnostic classifiers using only text descriptions, demonstrating a unified approach to image classification, 3D point cloud classification, and action recognition from scenes. Unlike approaches that learn a fixed representation of the output classes, we generate at inference time a model tailored to a query classification task. To generate task-based zero-shot classifiers, we train a hypernetwork that receives class descriptions and outputs a multi-class model. The hypernetwork is designed to be equivariant with respect to the set of descriptions and the classification layer, thus obeying the symmetries of the problem and improving generalization. 
Our approach generates non-linear classifiers, handles rich textual descriptions, and may be adapted to produce lightweight models efficient enough for on-device applications. We evaluate this approach in a series of zero-shot classification tasks, for image, point-cloud, and action recognition, using a range of text descriptions: From single words to rich descriptions. Our results demonstrate strong improvements over previous approaches, showing that zero-shot learning can be applied with little training data. Furthermore, we conduct an analysis with foundational vision and language models, demonstrating that they struggle to generalize when describing what attributes the class lacks.

Text2Model: Text-based Model Induction for Zero-shot Image Classification

Large language models (LLMs) appear to bias their survey answers toward certain values. Nonetheless, some argue that LLMs are too inconsistent to simulate particular values. Are they? To answer, we first define value consistency as the similarity of answers across 1) \textit{paraphrases} of one question, 2) related questions under one \textit{topic}, 3) multiple-choice and open-ended \textit{use-cases} of one question, and 4) \textit{multilingual} translations of a question to English, Chinese, German, and Japanese. We apply these measures to a few large, open LLMs including \texttt{llama-3}, as well as \texttt{gpt-4o}, using eight thousand questions spanning more than 300 topics. Unlike prior work, we find that \textit{models are relatively consistent} across paraphrases, use-cases, translations, and within a topic. Still, some inconsistencies remain. Models are more consistent on uncontroversial topics (e.g., in the U.S., "Thanksgiving") than on controversial ones (e.g. "euthanasia"). Base models are both more consistent compared to fine-tuned models and are uniform in their consistency across topics, while fine-tuned models are more inconsistent about some topics (e.g. "euthanasia") than others (e.g. "Women's rights") like our human participants.

Are Large Language Models Consistent over Value-laden Questions?

Authors seeking to communicate with broader audiences often share their ideas in various document formats, such as slide decks, newsletters, reports, and posters. Prior work on document generation has generally tackled the creation of each separate format to be a different task, leading to fragmented learning processes, redundancy in models and methods, and disjointed evaluation. We consider each of these documents as templatic views of the same underlying knowledge/content, and we aim to unify the generation and evaluation of these templatic views. We begin by showing that current LLMs are capable of generating various document formats with little to no supervision. Further, a simple augmentation involving a structured intermediate representation can improve performance, especially for smaller models. We then introduce a novel unified evaluation framework that can be adapted to measuring the quality of document generators for heterogeneous downstream applications. This evaluation is adaptable to a range of user defined criteria and application scenarios, obviating the need for task specific evaluation metrics. Finally, we conduct a human evaluation, which shows that people prefer 82% of the documents generated with our method, while correlating more highly with our unified evaluation framework than prior metrics in the literature.

Knowledge-Centric Templatic Views of Documents

Turn-taking is a fundamental mechanism in human communication that ensures smooth and coherent verbal interactions. Recent advances in Large Language Models (LLMs) have motivated their use in improving the turn-taking capabilities of Spoken Dialogue Systems (SDS), such as their ability to respond at appropriate times. However, existing models often struggle to predict \emph{opportunities} for speaking — called Transition Relevance Places (TRPs) — in natural, unscripted conversations, focusing only on turn-final TRPs and not within-turn TRPs. To address these limitations, we introduce a novel dataset of participant-labeled within-turn TRPs and use it to evaluate the performance of state-of-the-art LLMs in predicting opportunities for speaking. Our experiments reveal the current limitations of LLMs in modeling unscripted spoken interactions, highlighting areas for improvement and paving the way for more naturalistic dialogue systems.

Large Language Models Know What To Say But Not When To Speak

In addition to asking questions about facts in the world, some internet users—in particular, second language learners—ask questions about language itself. Depending on their proficiency level and audience, they may pose these questions in an L1 (first language) or an L2 (second language). We investigate how multilingual LLMs perform at crosslingual metalinguistic question answering. Focusing on binary questions about sentence grammaticality constructed from error-annotated learner corpora, we prompt three LLMs (Aya, Llama, and GPT) in multiple languages, including English, German, Korean, Russian, and Ukrainian. Our study reveals that the language of the prompt can significantly affect model performance, and despite English being the dominant training language for all three models, prompting in a different language with questions about English often yields better results.

To Ask LLMs about English Grammaticality, Prompt Them in a Different Language

In task-oriented dialogue systems, intent detection is crucial for interpreting user queries and providing appropriate responses. Existing research primarily addresses simple queries with a single intent, lacking effective systems for handling complex queries with multiple intents and extracting different intent spans. Additionally, there is a notable absence of multilingual, multi-intent datasets. This study addresses three critical tasks: extracting multiple intent spans from queries, detecting multiple intents, and developing a multilingual multi-label intent dataset. We introduce a novel multi-label multi-class intent detection dataset (MLMCID-dataset) curated from existing benchmark datasets. We also propose a pointer network-based architecture (MLMCID) to extract intent spans and detect multiple intents with coarse and fine-grained labels in the form of sextuplets. Comprehensive analysis demonstrates the superiority of our pointer network based system over baseline approaches in terms of accuracy and F1-score across various datasets.

A Pointer Network based Approach for Joint Extraction and Detection of Multi-Label Multi-Class Intents

We are proposing a novel framework for author diarization, i.e. attributing comments in online discussions to individual authors. We consider an innovative approach that merges pre-trained neural representations of writing style with author-conditional encoder-decoder diarization, enhanced by a Conditional Random Field with Viterbi decoding for alignment refinement. Additionally, we introduce two new large-scale German language datasets, one for authorship verification and the other for author diarization. We evaluate the performance of our diarization framework on these datasets, offering insights into the strengths and limitations of this approach.

Who Wrote When? Author Diarization in Social Media Discussions

Misinformation, defined as false or inaccurate information, can result in significant societal harm when it is spread with malicious or even unintentional intent. The rapid online information exchange necessitates advanced detection mechanisms to mitigate misinformation-induced harm. Existing research, however, has predominantly focused on the veracity of information, overlooking the legal implications and consequences of misinformation. In this work, we take a novel angle to consolidate the definition of misinformation detection using legal issues as a measurement of societal ramifications, aiming to bring interdisciplinary efforts to tackle misinformation and its consequence. We introduce a new task: Misinformation with Legal Consequence (MisLC), which leverages definitions from a wide range of legal domains covering 4 broader legal topics and 11 fine-grained legal issues, including hate speech, election laws, and privacy regulations. For this task, we advocate a two-step dataset curation approach that utilizes crowd-sourced checkworthiness and expert evaluations of misinformation. We provide insights about the MisLC task through empirical evidence, from the problem definition to experiments and expert involvement. While the latest large language models and retrieval-augmented generation are effective baselines for the task, we find they are still far from replicating expert performance.

Misinformation with Legal Consequences (MisLC): A New Task Towards Harnessing Societal Harm of Misinformation

In this study, we explore the use of Large Language Models (LLMs) to counteract hate speech. We conducted the first real-life A/B test assessing the effectiveness of LLM-generated counter-speech. During the experiment, we posted 753 automatically generated responses aimed at reducing user engagement under tweets that contained hate speech toward Ukrainian refugees in Poland.

Our work shows that interventions with LLM-generated responses significantly decrease user engagement, particularly for original tweets with at least ten views, reducing it by over 20%. This paper outlines the design of our automatic moderation system, proposes a simple metric for measuring user engagement and details the methodology of conducting such an experiment. We discuss the ethical considerations and challenges in deploying generative AI for discourse moderation.

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Next from EMNLP 2024

Prospector: Improving LLM Agents with Self-Asking and Trajectory Ranking

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Distilling Knowledge for Empathy Detection