Thailand

In the financial industry, identifying user intent from text inputs is crucial for various tasks such as automated trading, sentiment analysis, and customer support. One important component of natural language processing (NLP) is intent detection, which is significant to the finance sector. Limited studies have been conducted in the field of finance using languages with limited resources like Arabic, despite notable works being done in high-resource languages like English. To advance Arabic NLP in the financial domain, the organizer of AraFinNLP 2024 has arranged a shared task for detecting banking intents from the queries in various Arabic dialects, introducing a novel dataset named ArBanking77 which includes a collection of banking queries categorized into 77 distinct intents classes. To accomplish this task, we have presented a hierarchical approach called Dual-Phase-BERT in which the detection of dialects is carried out first, followed by the detection of banking intents. Using the provided ArBanking77 dataset, we have trained and evaluated several conventional machine learning, and deep learning models along with some cutting-edge transformer-based models. Among these models, our proposed Dual-Phase-BERT model has ranked $7^{th}$ out of all competitors, scoring 0.801 on the scale of F1-score on the test set.

ACL 2024

Fired_from_NLP at AraFinNLP 2024: Dual-Phase-BERT - A Fine-Tuned Transformer-Based Model for Multi-Dialect Intent Detection in The Financial Domain for The Arabic Language

dual-phase-bert

multi-dialect

banking intents

arabic language

arabic nlp

intent detection

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workshop paper

Arabic banking intent detection represents a challenging problem across multiple dialects. It imposes generalization difficulties due to the scarcity of Arabic language and its dialects resources compared to English. We propose a methodology that leverages contrastive training to overcome this limitation. We also augmented the data with several dialects using a translation model. Our experiments demonstrate the ability of our approach in capturing linguistic nuances across different Arabic dialects as well as accurately differentiating between banking intents across diverse linguistic landscapes. This would enhance multi-dialect banking services in the Arab world with limited Arabic language resources. Using our proposed method we achieved second place on subtask 1 leaderboard of the AraFinNLP2024 shared task with micro-F1 score of 0.8762 on the test split.

AlexuNLP24 at AraFinNLP2024: Multi-Dialect Arabic Intent Detection with Contrastive Learning in Banking Domain

Intention detection is a crucial aspect of natural language understanding (NLU), focusing on identifying the primary objective underlying user input. In this work, we present a transformer-based method that excels in determining the intent of Arabic text within the banking domain. We explored several machine learning (ML), deep learning (DL), and transformer-based models on an Arabic banking dataset for intent detection. Our findings underscore the challenges that traditional ML and DL models face in understanding the nuances of various Arabic dialects, leading to subpar performance in intent detection. However, the transformer-based methods, designed to tackle such complexities, significantly outperformed the other models in classifying intent across different Arabic dialects. Notably, the AraBERTv2 model achieved the highest micro F1 score of 82.08% in ArBanking77 dataset, a testament to its effectiveness in this context. This achievement, which contributed to our work being ranked 5$^{th}$ in the shared task, AraFinNLP2024, highlights the importance of developing models that can effectively handle the intricacies of Arabic language processing and intent detection.

SemanticCuetSync at AraFinNLP2024: Classification of Cross-Dialect Intent in the Banking Domain using Transformers

We describe our submitted system to the 2024 Shared Task on The Arabic Financial NLP (Malaysha et al., 2024). We tackled Subtask 1, namely Multi-dialect Intent Detection. We used state-of-the-art pretrained contextualized text representation models and fine-tuned them according to the downstream task at hand. We started by finetuning multilingual BERT and various Arabic variants, namely MARBERTV1, MARBERTV2, and CAMeLBERT. Then, we employed an ensembling technique to improve our classification performance combining MARBERTV2 and CAMeLBERT embeddings. The findings indicate that MARBERTV2 surpassed all the other models mentioned.

SENIT at AraFinNLP2024: trust your model or combine two

This paper presents our results for the Arabic Financial NLP (AraFinNLP) shared task at the Second Arabic Natural Language Processing Conference (ArabicNLP 2024). We participated in the first sub-task, Multi-dialect Intent Detection, which focused on cross-dialect intent detection in the banking domain. Our approach involved fine-tuning an encoder-only T5 model, generating synthetic data, and model ensembling. Additionally, we conducted an in-depth analysis of the dataset, addressing annotation errors and problematic translations. Our model was ranked third in the shared task, achieving a F1-score of 0.871.

BabelBot at AraFinNLP2024: Fine-tuning T5 for Multi-dialect Intent Detection with Synthetic Data and Model Ensembling

Intent detection, also called intent classification or recognition, is an NLP technique to comprehend the purpose behind user utterances. This paper focuses on Multi-dialect Arabic intent detection in banking, utilizing the ArBanking77 dataset. Our method employs an ensemble of fine-tuned BERT-based models, integrating contrastive loss for training. To enhance generalization to diverse Arabic dialects, we augment the ArBanking77 dataset, originally in Modern Standard Arabic (MSA) and Palestinian, with additional dialects such as Egyptian, Moroccan, and Saudi, among others. Our approach achieved an F1-score of 0.8771, ranking first in subtask-1 of the AraFinNLP shared task 2024.

MA at AraFinNLP2024: BERT-based Ensemble for Cross-dialectal Arabic Intent Detection

In this paper, a description of the system submitted by BFCAI team to the AraFinNLP2024 shared task has been introduced. Our team participated in the first subtask, which aims at detecting the customer intents of cross-dialectal Arabic queries in the banking domain. Our system follows the common pipeline of text classification models using primary classification algorithms integrated with basic vectorization approach for feature extraction. Multi-layer Perceptron, Stochastic Gradient Descent and Support Vector Machines algorithms have been implemented and support vector machines outperformed all other algorithms with an f-score of 49%. Our submission's result is appropriate compared to the simplicity of the proposed model's structure.

BFCI at AraFinNLP2024: Support Vector Machines for Arabic Financial Text Classification

In this paper, we present our dzFinNlp team's contribution for intent detection in financial conversational agents, as part of the AraFinNLP shared task. We experimented with various models and feature configurations, including traditional machine learning methods like LinearSVC with TF-IDF, as well as deep learning models like Long Short-Term Memory (LSTM). Additionally, we explored the use of transformer-based models for this task. Our experiments show promising results, with our best model achieving a micro F1-score of 93.02% and 67.21% on the ArBanking77 dataset, in the development and test sets, respectively.

dzFinNlp at AraFinNLP: Improving Intent Detection in Financial Conversational Agents

We present an overview of the second edition of the ArAIEval shared task, organized as part of the ArabicNLP 2024 conference co-located with ACL 2024. In this edition, ArAIEval offers two tasks: (i) detection of propagandistic textual spans with persuasion techniques identification in tweets and news articles, and (ii) distinguishing between propagandistic and non-propagandistic memes. A total of 14 teams participated in the final evaluation phase, with 6 and 9 teams participating in Tasks 1 and 2, respectively. Finally, 11 teams submitted system description papers. Across both tasks, we observed that fine-tuning transformer models such as AraBERT was at the core of the majority of the participating systems. We provide a description of the task setup, including a description of the dataset construction and the evaluation setup. We further provide a brief overview of the participating systems. All datasets and evaluation scripts are released to the research community. We hope this will enable further research on these important tasks in Arabic.

ArAIEval Shared Task: Propagandistic Techniques Detection in Unimodal and Multimodal Arabic Content

Detecting propaganda in multimodal content, such as memes, is crucial for combating disinformation on social media. This paper presents a novel approach for the ArAIEval 2024 shared Task 2 on Multimodal Propagandistic Memes Classification, involving text, image, and multimodal classification of Arabic memes. For text classification (Task 2A), we fine-tune state-of-the-art Arabic language models and use ChatGPT4-generated synthetic text for data augmentation. For image classification (Task 2B), we fine-tune ResNet18, EfficientFormerV2, and ConvNeXt-tiny architectures with DALL-E-2-generated synthetic images. For multimodal classification (Task 2C), we combine ConvNeXt-tiny and BERT architectures in a fusion layer to enhance binary classification. Our results show significant performance improvements with data augmentation for text and image classification models and with the fusion layer for multimodal classification. We highlight challenges and opportunities for future research in multimodal propaganda detection in Arabic content, emphasizing the need for robust and adaptable models to combat disinformation.

MemeMind at ArAIEval Shared Task: Generative Augmentation and Feature Fusion for Multimodal Propaganda Detection in Arabic Memes through Advanced Language and Vision Models

This paper describes our participation in the ArAIEval Shared Task 2024, focusing on Task 2C, which challenges participants to detect propagandistic elements in multimodal Arabic memes. The challenge involves analyzing both the textual and visual components of memes to identify underlying propagandistic messages. Our approach integrates the capabilities of MARBERT and ResNet50, top-performing pre-trained models for text and image processing, respectively. Our system architecture combines these models through a fusion layer that integrates and processes the extracted features, creating a comprehensive representation that is more effective in detecting nuanced propaganda. Our proposed system achieved significant success, placing second with an F1 score of 0.7987.

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AlexuNLP24 at AraFinNLP2024: Multi-Dialect Arabic Intent Detection with Contrastive Learning in Banking Domain

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SemanticCuetSync at AraFinNLP2024: Classification of Cross-Dialect Intent in the Banking Domain using Transformers