Thailand

The application scope of large language models (LLMs) is increasingly expanding. In practical use, users might provide feedback based on the model&#39;s output, hoping for a responsive model that can complete responses according to their feedback. Whether the model can appropriately respond to users&#39; refuting feedback and consistently follow through with execution has not been thoroughly analyzed. In light of this, this paper proposes a comprehensive benchmark, \textbf{RefuteBench}, covering tasks such as question answering, machine translation, and email writing. The evaluation aims to assess whether models can positively accept feedback in form of refuting instructions and whether they can consistently adhere to user demands throughout the conversation. We conduct evaluations on numerous LLMs and find that LLMs are stubborn, i.e. exhibit inclination to their internal knowledge, often failing to comply with user feedback. Additionally, as the length of the conversation increases, models gradually forget the user&#39;s stated feedback and roll back to their own responses. We further propose a \emph{recall-and-repeat} prompts as a simple and effective way to enhance the model&#39;s responsiveness to feedback.

ACL 2024

RefuteBench: Evaluating Refuting Instruction-Following for Large Language Models

instruction following; feedback; refuting instructions

## Welcome!
"I am excited to welcome you to this year’s edition of the Conference on Empirical Methods in Natural Language Processing! Importantly, it marks the 30th edition of EMNLP. With over 8,000 submissions, more than 3,000 accepted papers, and thousands of attendees, we have come a long way from that first
workshop, which had 14 accepted papers. As the field looks ahead, Suzhou is the fitting location for celebrating this milestone: rooted in a long literary tradition, yet modern and forward-looking, and home to a large share of the NLP community." 

*Message from the General Chair, Dirk Hovy*

EMNLP 2025

Celebrate 30 Years of EMNLP! 
EMNLP 2025 will be held in Suzhou, China from November 5th to November 9th, 2025.

The application scope of large language models (LLMs) is increasingly expanding. In practical use, users might provide feedback based on the model's output, hoping for a responsive model that can complete responses according to their feedback. Whether the model can appropriately respond to users' refuting feedback and consistently follow through with execution has not been thoroughly analyzed. In light of this, this paper proposes a comprehensive benchmark, \textbf{RefuteBench}, covering tasks such as question answering, machine translation, and email writing. The evaluation aims to assess whether models can positively accept feedback in form of refuting instructions and whether they can consistently adhere to user demands throughout the conversation. We conduct evaluations on numerous LLMs and find that LLMs are stubborn, i.e. exhibit inclination to their internal knowledge, often failing to comply with user feedback. Additionally, as the length of the conversation increases, models gradually forget the user's stated feedback and roll back to their own responses. We further propose a \emph{recall-and-repeat} prompts as a simple and effective way to enhance the model's responsiveness to feedback.

poster

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The 62nd Annual Meeting of the Association for Computational Linguistics (ACL 2024) will take place in Bangkok, Thailand from August 11th to 16th, 2024. More information will be announced soon.

Text2SQL is a task that translates natural language into SQL statements. Context-dependent Text2SQL offers a more natural database interaction by simulating dialogues between users and databases, with CoSQL and SparC as representative datasets. Yet, these datasets struggle to accurately replicate real-world situations. To address this, we introduce MultiSQL, which extends them in three key aspects: (1) Diverse SQL Operations. We incorporate diverse SQL types such as Create, Update, and Insert to broaden the scope of SQL operations. (2) Schema-Integrated Context. We integrated query context with database schema dependencies to better depict database complexity. (3) Extended Dialogues. We expand dialogue length to better simulate long conversations and complex interactions. This multi-type, schema-integrated, context-dependent Text2SQL dataset comprises nearly 800 dialogue groups and over 9,000 interaction turns across 166 complex databases, offering a better benchmark for interactive user-database dialogue.
Addressing MultiSQL's challenges, we refined evaluation metrics to better capture diverse SQL types and schema dependencies. We designed a prompt framework that leverages historical data and self-refinement to accurately capture the dependency between text queries and database structures. Experiments with GPT-3.5, GPT-4, and LLaMA2-7B show both the effectiveness of our strategies and the challenges of MultiSQL. The datasets is available at https://github.com/grandchicken/MultiSQL.

MultiSQL: A Schema-Integrated Context-Dependent Text2SQL Dataset with Diverse SQL Operations

While self-correction has shown promise in improving LLM outputs in terms of style and quality (e.g. Chen et al., 2023b; Madaan et al.,
2023), recent attempts to self-correct logical or reasoning errors often cause correct answers to become incorrect, resulting in worse performances overall (Huang et al., 2023). In this paper, we show that poor self-correction performance stems from LLMs’ inability to
find logical mistakes, rather than their ability to correct a known mistake. Firstly, we benchmark several state-of-the-art LLMs on
their mistake-finding ability and demonstrate that they generally struggle with the task, even in highly objective, unambiguous cases. Secondly, we test the correction abilities of LLMs – separately from mistake finding – using a backtracking setup that feeds ground truth mistake location information to the model. We show that this boosts downstream task performance across our 5 reasoning tasks, indicating that LLMs’ correction abilities are robust. Finally, we show that it is possible to obtain mistake location information without ground truth labels or in-domain training data. We train a small classifier with out-of-domain data, which exhibits stronger mistake-finding performance than prompting a large model. We release our dataset of LLM-generated logical mistakes, BIG-Bench Mistake, to enable further research into locating LLM reasoning mistakes.

LLMs cannot find reasoning errors, but can correct them given the error location

Entity linking (EL) in conversations faces notable challenges in practical applications, primarily due to scarcity of entity-annotated conversational datasets and sparse knowledge bases (KB) containing domain-specific, long-tail entities. 
We designed targeted evaluation scenarios to measure the efficacy of EL models under resource constraints. Our evaluation employs two KBs: Fandom, exemplifying real-world EL complexities, and the widely used Wikipedia. First, we assess EL models' ability to generalize to a new unfamiliar KB using Fandom and a novel zero-shot conversational entity linking dataset that we curated based on Reddit discussions on Fandom entities. We then evaluate the adaptability of EL models to conversational settings without prior training. Our results indicate that current zero-shot EL models falter when introduced to new, domain-specific KBs without prior training, significantly dropping in performance.
Our findings reveal that previous evaluation approaches fall short of capturing real-world complexities for zero-shot EL, highlighting the necessity for new approaches to design and assess conversational EL models to adapt to limited resources. The evaluation frame-work and dataset proposed are tailored to facilitate this research.

Real World Conversational Entity Linking Requires More Than Zero-Shots

In Conversational Intent Discovery (CID), Small Language Models (SLMs) struggle with overfitting to familiar intents and fail to label newly discovered ones. This issue stems from their limited grasp of semantic nuances and their intrinsically discriminative framework. Therefore, we propose Synergizing Large Language Models (LLMs) with pre-trained SLMs for CID (SynCID). It harnesses the profound semantic comprehension of LLMs alongside the operational agility of SLMs. By utilizing LLMs to refine both utterances and existing intent labels, SynCID significantly enhances the semantic depth, subsequently realigning these enriched descriptors within the SLMs' feature space to correct cluster distortion and promote robust learning of representations. A key advantage is its capacity for the early identification of new intents, a critical aspect for deploying conversational agents successfully. Additionally, SynCID leverages the in-context learning strengths of LLMs to generate labels for new intents. Thorough evaluations across a wide array of datasets have demonstrated its superior performance over traditional CID methods.

Synergizing Large Language Models and Pre-Trained Smaller Models for Conversational Intent Discovery

As corporations rush to integrate large language models (LLMs) it is critical that they provide factually accurate information, that is robust to any presuppositions that a user may express. In this work, we introduce UPHILL, a dataset consisting of health-related queries with varying degrees of presuppositions. Using UPHILL, we evaluate the factual accuracy and consistency of InstructGPT, ChatGPT, GPT-4 and Bing Copilot models. We find that while model responses rarely contradict true health claims (posed as questions), all investigated models fail to challenge false claims. Alarmingly, responses from these models agree with 23-32% of the existing false claims, and 49-55% with novel fabricated claims. As we increase the extent of presupposition in input queries, responses from all models except Bing Copilot agree with the claim considerably more often, regardless of its veracity. Given the moderate factual accuracy, and the inability of models to challenge false assumptions, our work calls for a careful assessment of current LLMs for use in high-stakes scenarios.

Evaluating Large Language Models for Health-related Queries with Presuppositions

In recent years, Large Language Models (LLMs) have demonstrated an impressive ability to encode knowledge during pre-training on large text corpora. They can leverage this knowledge for downstream tasks like question answering (QA), even in complex areas involving health topics. Considering their high potential for facilitating clinical work in the future, understanding the quality of encoded medical knowledge and its recall in LLMs is an important step forward. In this study, we examine the capability of LLMs to exhibit medical knowledge recall by constructing a novel dataset derived from systematic reviews -- studies synthesizing evidence-based answers for specific medical questions. Through experiments on the new MedREQAL dataset, comprising question-answer pairs extracted from rigorous systematic reviews, we assess six LLMs, such as GPT and Mixtral, analyzing their classification and generation performance. Our experimental insights into LLM performance on the novel biomedical QA dataset reveal the still challenging nature of this task.

MedREQAL: Examining Medical Knowledge Recall of Large Language Models via Question Answering

The advent of Large Language Models (LLMs) has paved the way for complex tasks such as role-playing, which enhances user interactions by enabling models to imitate various characters. However, the closed-source nature of state-of-the-art LLMs and their general-purpose training limit role-playing optimization. In this paper, we introduce RoleLLM, a framework to benchmark, elicit, and enhance role-playing abilities in LLMs. RoleLLM comprises four stages: (1) Role Profile Construction for 100 roles; (2) Context-Based Instruction Generation (Context-Instruct) for role-specific knowledge extraction; (3) Role Prompting using GPT (RoleGPT) for speaking style imitation; and (4) Role-Conditioned Instruction Tuning (RoCIT) for fine-tuning open-source models along with role customization. By Context-Instruct and RoleGPT, we create RoleBench, the first systematic and fine-grained character-level benchmark dataset for role-playing with 168,093 samples. Moreover, RoCIT on RoleBench yields RoleLLaMA (English) and RoleGLM (Chinese), significantly enhancing role-playing abilities and even achieving comparable results with RoleGPT (using GPT-4).

RoleLLM: Benchmarking, Eliciting, and Enhancing Role-Playing Abilities of Large Language Models

Modern generative search engines enhance the reliability of large language model (LLM) responses by providing cited evidence. However, evaluating the answer's attribution, i.e., whether every claim within the generated responses is fully supported by its cited evidence, remains an open problem. This verification, traditionally dependent on costly human evaluation, underscores the urgent need for automatic attribution evaluation methods. To bridge the gap in the absence of standardized benchmarks for these methods, we present \texttt{AttributionBench}, a comprehensive benchmark compiled from various existing attribution datasets. Our extensive experiments on \texttt{AttributionBench} reveal the challenges of automatic attribution evaluation, even for state-of-the-art LLMs. Specifically, our findings show that even a fine-tuned GPT-3.5 only achieves around 80\% macro-F1 under a binary classification formulation. A detailed analysis of more than 300 error cases indicates that a majority of failures stem from the model's inability to process nuanced information, and the discrepancy between the information the model has access to and that human annotators do.

AttributionBench: How Hard is Automatic Attribution Evaluation?

Large language models (LLMs), even when specifically trained to process long input contexts, struggle to capture relevant information located in the middle of their input. This phenomenon has been known as the lost-in-the-middle problem. In this work, we make three contributions. First, we set out to understand the factors that cause this phenomenon. In doing so, we establish a connection between lost-in-the-middle to LLMs' intrinsic attention bias: LLMs exhibit an U-shaped attention bias where the tokens at the beginning and at the end of its input receive higher attention, regardless of their relevance. Second, we mitigate this positional bias through a calibration mechanism, found-in-the-middle, that allows the model to attend to contexts faithfully according to their relevance, even though when they are in the middle. Third, we show found-in-the-middle not only achieves better performance in locating relevant information within a long context, but also eventually leads to improved retrieval-augmented generation (RAG) performance across various tasks, outperforming existing methods by up to 10 percentage point. These findings open up future directions in understanding LLM attention bias and its potential consequences.

Found in the middle: Calibrating Positional Attention Bias Improves Long Context Utilization

Zero-shot translation aims to translate between language pairs not seen during training in Multilingual Machine Translation (MMT) and is widely considered an open problem. A common, albeit resource-consuming, solution is to add as many related translation directions as possible to the training corpus. In this paper, we show that for an English-centric model, surprisingly large zero-shot improvements can be achieved by simply fine-tuning with a very small amount of multi-parallel data. For example, on the EC30 dataset, we obtain up to +21.7 ChrF++ non-English overall improvements (870 directions) by using only 100 multi-parallel samples while preserving English-centric translation quality. This performance exceeds M2M100 by an average of 5.9 ChrF++ in the involved non-English directions. When investigating the size effect of fine-tuning data on translation quality, we found that already a small, randomly sampled set of fine-tuning directions is sufficient to achieve comparable improvements. The resulting non-English performance is close to the complete translation upper bound. Even in a minimal setting---fine-tuning with only one single sample---the well-known off-target issue is almost completely resolved, explaining parts---but not all---of the observed improvements in translation quality.

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Next from ACL 2024

MultiSQL: A Schema-Integrated Context-Dependent Text2SQL Dataset with Diverse SQL Operations

Similar lecture

User Feedback in Human-LLM Dialogues: A Lens to Understand Users But Noisy as a Learning Signal