Thailand

This paper surveys and organizes research works of medical dialog systems, which is an important yet challenging task. Although these systems have been surveyed in the medical community from an application perspective, a systematic review from a rigorous technical perspective has to date remained noticeably absent. As a result, an overview of the categories, methods, evaluation of medical dialogue systems remain limited and underspecified, hindering the further improvement of this area. To fill this gap, we investigate an initial pool of 325 papers from well-known computer science, natural language processing conferences and journals, and make an overview. Recently, large language models have shown strong model capacity on downstream tasks, which also reshape medical dialog systems&#39; foundation.
Despite the alluring practical application value, current medical dialogue systems still suffer from problems. To this end, this paper lists grand challenges of medical dialog systems, especially of large language models.

ACL 2024

Medical Dialogue System: A Survey of Categories, Methods, Evaluation and Challenges

large language model

medical

dialogue system

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ACL 2022

The Association for Computational Linguistics (ACL) is the premier international scientific and professional society for people working on computational problems involving human language, a field often referred to as either computational linguistics or natural language processing (NLP). 

This paper surveys and organizes research works of medical dialog systems, which is an important yet challenging task. Although these systems have been surveyed in the medical community from an application perspective, a systematic review from a rigorous technical perspective has to date remained noticeably absent. As a result, an overview of the categories, methods, evaluation of medical dialogue systems remain limited and underspecified, hindering the further improvement of this area. To fill this gap, we investigate an initial pool of 325 papers from well-known computer science, natural language processing conferences and journals, and make an overview. Recently, large language models have shown strong model capacity on downstream tasks, which also reshape medical dialog systems' foundation.
Despite the alluring practical application value, current medical dialogue systems still suffer from problems. To this end, this paper lists grand challenges of medical dialog systems, especially of large language models.

poster

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The 62nd Annual Meeting of the Association for Computational Linguistics (ACL 2024) will take place in Bangkok, Thailand from August 11th to 16th, 2024. More information will be announced soon.

The advent of large language models has experienced a remarkable improvement in the field of machine translation. However, machine translation is still vulnerable to critical meaning deviations, which may incur catastrophic issues in social or ethical contexts. In particular, existing critical error detection primarily focuses on identifying sentence-level errors, leaving the precise localization of such errors within the sentence unaddressed. In this paper, we introduce a new task, word-level critical error detection (WCED), to detect critical errors at a fine-grained level in machine translation sentences. The task aims to identify the parts of a machine translation that contain catastrophic meaning distortions. We hypothesize that the ability to determine errors at the sentence level will positively influence the detection of more granular errors. We propose a sentence-level error detection module to predict which words in a sentence have critical errors. Experimental results demonstrate that our method outperforms existing methodologies and LLM in En-De, Zh-En, En-Ru, and En-Ko. Our method is helpful for determining the fine-grained location of errors. We hope that such studies will improve the capacity to address critical errors adeptly.

Towards Precise Localization of Critical Errors in Machine Translation

Many studies have demonstrated that large language models (LLMs) can produce harmful responses, exposing users to unexpected risks. Previous studies have proposed comprehensive taxonomies of LLM risks, as well as corresponding prompts that can be used to examine LLM safety. However, the focus has been almost exclusively on English. We aim to broaden LLM safety research by introducing a dataset for the safety evaluation of Chinese LLMs, and extending it to better identify false negative and false positive examples in terms of risky prompt rejections. We further present a set of fine-grained safety assessment criteria for each risk type, facilitating both manual annotation and automatic evaluation in terms of LLM response harmfulness. Our experiments over five LLMs show that region-specific risks are the prevalent risk type. Warning: this paper contains example data that may be offensive, harmful, or biased. Our data is available at https://github.com/Libr-AI/do-not-answer.

A Chinese Dataset for Evaluating the Safeguards in Large Language Models

Large Language Models (LLMs) are widely used to evaluate natural language generation tasks as automated metrics.
However, the likelihood, a measure of LLM's plausibility for a sentence, can vary due to superficial differences in sentences, such as word order and sentence structure.
It is therefore possible that there might be a likelihood bias if LLMs are used for evaluation: they might overrate sentences with higher likelihoods while underrating those with lower likelihoods.
In this paper, we investigate the presence and impact of likelihood bias in LLM-based evaluators.
We also propose a method to mitigate the likelihood bias.
Our method utilizes highly biased instances as few-shot examples for in-context learning.
Our experiments in evaluating the data-to-text and grammatical error correction tasks reveal that several LLMs we test display a likelihood bias.
Furthermore, our proposed method successfully mitigates this bias, also improving evaluation performance (in terms of correlation of models with human scores) significantly.

Likelihood-based Mitigation of Evaluation Bias in Large Language Models

Drama is a form of storytelling inspired by human creativity, proceeding with a predefined storyline, carrying emotions and thoughts.
This paper introduces LLM-based interactive drama, which endows traditional drama with an unprecedented immersion, where a person is allowed to walk into it and interact with the characters and scenes.
We define this new artistic genre by 6 essential elements—plot, character, thought, diction, spectacle and interaction—and study the entire pipeline to forge a backbone drama LLM to drive the playing process, which is challenged by limited drama resources, uncontrollable narrative development, and complicated instruction following.
We propose Narrative Chain to offer finer control over the narrative progression during interaction with players;
Auto-Drama to synthesize drama scripts given arbitrary stories;
Sparse Instruction Tuning to allow the model to follow sophisticated instructions.
We manually craft 3 scripts, Detective Conan, Harry Potter, Romeo and Juliet, and design a 5-dimension principle to evaluate the drama LLM comprehensively.

From Role-Play to Drama-Interaction: An LLM Solution

While Large Language Models (LLMs) can serve as agents to simulate human behaviors (i.e., role-playing agents), we emphasize the importance of point-in-time role-playing. This situates characters at specific moments in the narrative progression for three main reasons: (i) enhancing users' narrative immersion, (ii) avoiding spoilers, and (iii) fostering engagement in fandom role-playing. To accurately represent characters at specific time points, agents must avoid character hallucination, where they display knowledge that contradicts their characters' identities and historical timelines. We introduce TimeChara, a new benchmark designed to evaluate point-in-time character hallucination in role-playing LLMs. Comprising 10,895 instances generated through an automated pipeline, this benchmark reveals significant hallucination issues in current state-of-the-art LLMs (e.g., GPT-4o). To counter this challenge, we propose Narrative-Experts, a method that decomposes the reasoning steps and utilizes narrative experts to reduce point-in-time character hallucinations effectively. Still, our findings with TimeChara highlight the ongoing challenges of point-in-time character hallucination, calling for further study.

TimeChara: Evaluating Point-in-Time Character Hallucination of Role-Playing Large Language Models

The burgeoning size of Large Language Models (LLMs) has led to enhanced capabilities in generating responses, albeit at the expense of increased inference times and elevated resource demands. Existing methods of acceleration, predominantly hinged on knowledge distillation, generally necessitate fine-tuning of considerably large models, such as Llama-7B, posing a challenge for average users. Furthermore, present techniques for expediting inference and reducing costs operate independently. To address these issues, we introduce a novel and intuitive Guidance-based Knowledge Transfer (GKT) framework. This approach leverages a larger LLM as a ''teacher'' to create guidance prompts, paired with a smaller ''student'' model to finalize responses. Remarkably, GKT requires no fine-tuning and doesn't necessitate the teacher and student models to have the same vocabulary, allowing for extensive batch generation to accelerate the process while ensuring user customization. GKT can be seamlessly integrated into cloud-edge collaboration architectures, and is versatile enough for plug-and-play application across various models. It excels in both efficiency and affordability, epitomizing a ''cheap and cheerful'' solution. GKT achieves a maximum accuracy improvement of 14.18%, along with a 10.72 times speed-up on GSM8K and an accuracy improvement of 14.00 % along with a 7.73 times speed-up in CSQA. When utilizing ChatGPT as teacher model and Llama2-70B as the student model, we can achieve 95.00% of ChatGPT's performance at 52% of the cost. The results highlight substantial enhancements in accuracy and processing speed on the GSM8K and CSQA datasets, surpassing the performance of using either the student or teacher models in isolation.

GKT: A Novel Guidance-Based Knowledge Transfer Framework For Efficient Cloud-edge Collaboration LLM Deployment

This study investigates how Large Language Models (LLMs) leverage source and reference data in machine translation evaluation task, aiming to better understand the mechanisms behind their remarkable performance in this task.
We design the controlled experiments across various input modes and model types, and employ both coarse-grained and fine-grained prompts to discern the utility of source versus reference information.
We find that reference information significantly enhances the evaluation accuracy, while surprisingly, source information sometimes is counterproductive, indicating LLMs' inability to fully leverage the cross-lingual capability when evaluating translations.
Further analysis of the fine-grained evaluation and fine-tuning experiments show similar results.
These findings also suggest a potential research direction for LLMs that fully exploits the cross-lingual capability of LLMs to achieve better performance in machine translation evaluation tasks.

Lost in the Source Language: How Large Language Models Evaluate the Quality of Machine Translation

Bargaining is an important and unique part of negotiation between humans. As LLM-driven agents learn to negotiate and act like real humans, how to evaluate agents' bargaining abilities remains an open problem.For the first time, we formally described the Bargaining task as an asymmetric incomplete information game, defining the gains of the Buyer and Seller in multiple bargaining processes. It allows us to quantitatively assess an agent's performance in the Bargain task.We collected a real product price dataset, AmazonHistoryPrice, and conducted evaluations of various LLM agents' bargaining abilities. We find that playing a Buyer is much harder than a Seller, and increasing model size can not effectively improve the Buyer's performance.To address the challenge, we propose a novel approach called OG-Narrator that integrates a deterministic Offer Generator to control the price range of Buyer's offers, and an LLM Narrator to create natural language sentences for generated offers.Experimental results show that OG-Narrator improves the buyer's deal rates from 26.67% to 88.88% and brings a ten times multiplication of profits on all baselines, even a model that has not been aligned.

Measuring Bargaining Abilities of LLMs: A Benchmark and A Buyer-Enhancement Method

How to evaluate the coding abilities of Large Language Models (LLMs) remains an open question. We find that existing benchmarks are poorly aligned with real-world code repositories and are insufficient to evaluate the coding abilities of LLMs.

To address the knowledge gap, we propose a new benchmark named DevEval, which has three advances. (1) DevEval aligns with real-world repositories in multiple dimensions, e.g., code and dependency distributions. (2) DevEval is annotated by 13 developers and contains comprehensive annotations (e.g., requirements, original repositories, reference code, and reference dependencies). (3) DevEval comprises 1,825 testing samples from 115 repositories, covering 10 popular domains (e.g., Internet, Database). Based on DevEval, we propose repository-level code generation and evaluate 8 popular LLMs on DevEval (e.g., gpt-4, gpt-3.5, StarCoder 2, DeepSeek Coder, CodeLLaMa). Our experiments reveal these LLMs' coding abilities in real-world code repositories. For example, the highest Pass@1 of gpt-4 only is 53.04% in our experiments. We also analyze LLMs' failed cases and summarize their shortcomings. We hope DevEval can facilitate the development of LLMs in real code repositories. DevEval, prompts, and LLMs' predictions have been released.

DevEval: A Manually-Annotated Code Generation Benchmark Aligned with Real-World Code Repositories

Multilingual parallel data for speech-to-speech translation is scarce and expensive to create from scratch. This is all the more true for expressive speech translation, which aims at preserving not only the semantics, but also the overall prosody (e.g. style, emotion, rate-of-speech). Existing corpora contain speech utterances with the same meaning, yet the overall prosody is typically different, as human annotators are not tasked with reproducing these aspects, or crowed-sourced efforts do not specifically target this kind of alignment in priority. In this paper, we propose a novel alignment algorithm, which automatically forms pairs of speech segments aligned not only in meaning, but also in expressivity. In order to validate our approach, we train an expressive multilingual speech-to-speech translation system on the automatically aligned data. Our experiments show that in comparison to semantic-only approaches, expressively aligned data yields large improvements in source expressivity preservation (e.g. 43% uplift in speech rate preservation on average), while still maintaining content translation quality. In some scenarios, results also indicate that this alignment algorithm can outperform standard, semantic-focused approaches even on content translation quality.

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